Children's Home run by Treasure Nest Limited in Leicestershire

Inspection report for children’s home: 2633117 1 Registered provider: Treasure Nest Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private organisation. It provides care for up to three children who may have emotional and social needs.

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Information about this children’s home

A manager is in post and has applied to Ofsted to be registered.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2633117 2

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Inspection date Inspection type Inspection judgement

07/06/2022 Full Good 18/01/2022 Full Requires improvement to be good Inspection report for children’s home: 2633117 3

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Overall experiences and progress of children and young people: good

Children have a homely place to live. They have trusting relationships with nurturing and empathetic staff. Children share how much they value the care and support they receive.

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Overall experiences and progress of children and young people: good

Children experience increasing stability and make good progress in key aspects of their lives. One parent said, ‘[Name of child] is the most stable she has ever been; she is in a great place; she is blooming because staff know her and get her.’

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Overall experiences and progress of children and young people: good

Children have influence and choice in their home. Their views are wholly accepted, and they feel listened to. Children receive prompt responses when they raise concerns. Complaints are very rare as there is an established culture of communication between the children and staff.

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Overall experiences and progress of children and young people: good

Staff support healthy lifestyles and ensure that children access medical services. The proactive manager sources extra specialist and therapeutic support for children’s individual needs. Health is a topic that features often in conversations children have with staff. Staff help children put in place strategies identified by child and adolescent mental health service practitioners. Children’s health and well-being improve as they have a better diet and enjoy regular exercise.

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Overall experiences and progress of children and young people: good

The manager is a strong advocate for children to access appropriate learning opportunities and education. Children have practical support from staff who set no limits to promoting each child’s individual educational needs. As a result, children make progressive steps. Children who have been out of education for a lengthy time prepare to return and are now on role at school. One child is planning to sit their end of year examinations and go to college. Staff are extremely proud of children’s successes and celebrate these together.

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Overall experiences and progress of children and young people: good

Children develop strong bonds with staff as, together, they enjoy many memorable experiences. These great times are displayed in the home through lots of photos. Memory books are brimming with photos capturing unforgettable milestones and positive memories that can be held on to forever.

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Overall experiences and progress of children and young people: good

At times, children find it difficult to live together. Staff encourage children to take time and then talk things through. This helps children repair their relationships. Children talk positively about each other after they have fallen out.

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Overall experiences and progress of children and young people: good

Staff recognise the importance of children spending time with friends and family. Staff establish good connections with these significant people, and regular plans are made. Children enjoy their time with their friends and families. Inspection report for children’s home: 2633117 4 Staff call time away from the home ‘free time’; this is also recorded on children’s records. This terminology is not helpful in supporting children to develop a positive self-image.

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How well children and young people are helped and protected: good

Children live in a safe environment. Regular health and safety checks ensure there are no unnecessary risks or hazards inside the home. The manager’s assessment of the local area gives them assurance that children can spend time in the community safely. Recruitment checks are thorough, so the manager knows staff have the skills and are suitable to work in the home. Children say that they are safe and feel well looked after.

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How well children and young people are helped and protected: good

Children’s support plans are very detailed and kept under close review. Staff have clear guidance on how to keep children safe. The manager consults with professionals about the risks children face, and together they agree on strategies. Children spend time independently away from the home with friends and make age- appropriate, progressive steps.

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How well children and young people are helped and protected: good

Staff fully consider the risks for children who use electronic devices. They educate children on how to use the internet safely. Children’s online identity and safe use of the internet positively develop.

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How well children and young people are helped and protected: good

Physical interventions are rarely used. However, when needed, staff use these effectively and proportionately. Staff have discussions with the children afterwards so they can talk about what has happened. The manager recognises the importance of learning from incidents. Restorative approaches are now favoured to help children repair and reflect. This helps children to understand risk and develop a concept of how to express their emotions in a different way.

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How well children and young people are helped and protected: good

When concerns relating to children’s safety escalate, effective partnership working with professionals take place. Risks children face are understood, and holistic care planning takes place. This ensures that timely and pivotal decisions are made in the best interests of children.

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How well children and young people are helped and protected: good

The manager upholds their responsibility as a safeguarding practitioner. When children raise concerns or make allegations against staff, they work collaboratively with relevant professionals, including the local authority designated officer. This ensures thorough assessments are made.

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The effectiveness of leaders and managers: good

The manager has applied to register with Ofsted. An interview is arranged as part of this formal process. The manager is qualified and ambitious, and she has high expectations and a sound knowledge of the home. Inspection report for children’s home: 2633117 5 An effective senior management working dynamic is well established. This includes an experienced deputy manager and the responsible individual, who visits regularly. The manager has good support, and the management arrangement for the home is strong.

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The effectiveness of leaders and managers: good

The manager is a visual and inspirational leader. She makes child-centred decisions and has high aspirations for children to have every success. Staff value the manager’s guidance and how she sets a good example. Good leadership motivates staff. Staff are proud to work in this home.

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The effectiveness of leaders and managers: good

Staff are enthusiastic and motivated because they feel valued and well supported. Regular supervision prompts reflection and sets targets for professional development. Timely debriefs occur following incidents. Annual appraisals, induction plans, probationary review assessments and access to relevant training resources further ensure staff continually develop and learn in their role. Group discussions in team meetings provide further opportunity to reflect, make plans and develop a culture of inclusivity.

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The effectiveness of leaders and managers: good

The manager addresses substandard work practice effectively. Staff learn from this process, which improves the quality of care and support children receive.

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The effectiveness of leaders and managers: good

The manager and staff work effectively in partnership with professionals and children’s families. Social workers are well informed, as the manager is a strong advocate for children, and they receive regular updates from the staff team. Children’s families feel very much involved in children’s lives, as the manager ensures that they can talk openly about what is going on for their child. One child’s parent said, ‘I get on really well with staff; [name of manager] is very honest and upfront; she is amazing support.’

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The effectiveness of leaders and managers: good

The manager understands what is going well and when improvements can be made. The manager and responsible individual work collaboratively; they regularly meet to review and make plans to develop the home. Senior leaders have good oversight of the home and identify actions to take that can strengthen the current processes.

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The effectiveness of leaders and managers: good

The statement of purpose is kept under regular review. The information recorded accurately reflects the offer of care that children receive while living at this home. However, the manager does not inform the regulator when these details change. Inspection report for children’s home: 2633117 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(b)) 26 April 2024

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Recommendation

 The registered person should ensure that staff use language that is helpful to children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2633117 7

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Children’s home details

Registered provider: Treasure Nest Limited

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Children’s home details

Registered provider address: 2 Merus Court, Meridian Business Park, Leicester, Leicestershire LE19 1RJ

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Children’s home details

Responsible individual: Leona White-Simmonds

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Inspector

Alexandra Howitt, Social Care Inspector Inspection report for children’s home: 2633117 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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