Children's Home run by Treasure Nest Limited in Leicestershire

Inspection report for children's home: 2633117 1 Registered provider: Treasure Nest Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is privately owned and operated. It provides care for up to three children with emotional, behavioural and social difficulties.

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Information about this children’s home

This home is led by an experienced and registered manager.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 18 January 2022

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2633117 2

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Inspection date Inspection type Inspection judgement

18/01/2022 Full Requires improvement to be good Inspection report for children's home: 2633117 3

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Overall experiences and progress of children and young people: good

The home environment is of a very good standard. The home is clean, tidy and in keeping with a family home. Children are helped to personalise their bedrooms. The communal areas have been personalised with canvas pictures of the children. The manager has plans to make improvements to the garden, so it is usable for children.

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Overall experiences and progress of children and young people: good

Children’s wishes and feelings are heard through individual discussions with staff. Children choose their activities and menus. Although activities are not always planned in advance, children choose what they want to do and enjoy their activities. Children’s meetings are not regular and not all children engage well in them. The manager has clear plans to develop children’s meetings so that children will be able to better engage with them.

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Overall experiences and progress of children and young people: good

Children have a say in their care. One child’s social worker was very positive about how a child was able to develop their confidence and participate in meetings about their care, and said they felt she was ‘a different person’.

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Overall experiences and progress of children and young people: good

Education outcomes have improved. One child is in education, another child who has not had education for a significant period of time has been helped to find a suitable provision, where they are due to start soon. One child has successfully completed their exams and is considering their further education options for the next academic year.

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Overall experiences and progress of children and young people: good

One child has made significant progress from their starting point. They have gained part-time employment which they enjoy and are working towards moving into a semi-independence placement by the end of the summer. Their health and how they manage it has also improved, and they are now able to attend their health appointments.

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Overall experiences and progress of children and young people: good

One child said that she enjoys living at the home and that the staff are great, and she will miss them when she moves to semi-independence.

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How well children and young people are helped and protected: good

Staff know how to keep children safe and what to do if children go missing. Episodes of children going missing have reduced significantly. This is because children have built secure and strong relationships with a stable staff team. Children feel able to talk to staff about their worries.

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How well children and young people are helped and protected: good

The manager has now recruited a permanent and stable staff team. Staff know the children well and positive behaviour is promoted. However, staff lack some skills, knowledge and experience in managing and de-escalating behaviour and in giving children clear boundaries to help them to feel contained. Inspection report for children's home: 2633117 4 Recruitment practices are safe and robust. In addition to safeguarding training, staff receive bespoke training to meet the individual needs of children. This has included specific training on attention deficit hyperactivity disorder, oppositional defiant disorder, introduction to mental health, therapeutic parenting and self-harm.

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How well children and young people are helped and protected: good

Risk assessments are regularly reviewed and updated and contain all known risks. Staff keep up to date and are clear on the risks posed and how to manage them. This gives staff a good insight into risks and allows them to better manage and reduce these risks.

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The effectiveness of leaders and managers: good

Management oversight has improved since the last inspection. Managers have greater oversight of all aspects of the home and the registered manager has clear plans to further strengthen this. He welcomes feedback from the home’s independent visitor and acts on any recommendations made.

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The effectiveness of leaders and managers: good

Although record-keeping has improved, some records do not contain sufficient detail and are not reflective. Managers are working to ensure that all records contain sufficient detail and are reflective.

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The effectiveness of leaders and managers: good

Supervisions are regular and detailed. Some supervisions have not been held due to the manager being on leave. The manager has plans to share delivery of supervision with his deputy, so staff will not miss supervision if either of them is on leave. Supervisions do not always demonstrate effective reflection.

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The effectiveness of leaders and managers: good

Staff say that they like working at the home and feel supported by the managers and the staff team. Team meetings are regular and effective, and children are discussed in detail. This supports staff in being more consistent and collaborative in their work with children.

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The effectiveness of leaders and managers: good

Leaders and managers have strong working relationships with partner agencies. External professionals are very positive about the care and support provided for children. One professional said, ‘Staff are committed and caring, they are also very calm in the face of challenging behaviours, as skillset that isn’t to be underestimated. Staff are very nurturing and child-focused.’ Inspection report for children's home: 2633117 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2633117 6

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Children’s home details

Registered provider: Treasure Nest Limited

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Children’s home details

Registered provider address: West Walk House, 99 Princess Road East, Leicester LE1 7LF

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Children’s home details

Responsible individual: Leona White-Simmonds

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Inspector

Pradip Panchmatia, Social Care Inspector Inspection report for children's home: 2633117 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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