Children's Home run by Treasure Nest Limited in Leicestershire

Inspection report for children's home: 2633117 1 Registered provider: Treasure Nest Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is privately owned and operated. It provides care for up to three children with emotional, behavioural and social difficulties.

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Information about this children’s home

This home is led by an experienced and registered manager.

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Information about this children’s home

Due to COVID-19, at the request of the Secretary of State, we suspended all routine inspections of social care providers carried out under the social care common inspection framework (SCCIF) on 17 March 2020. We returned to routine SCCIF inspections on 12 April 2021.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2633117 2

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Recent inspection history

Not previously inspected Inspection report for children's home: 2633117 3

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improvement to be good

The home environment is of a good standard. The home is clean, tidy and in keeping with a family home. Staff support children to personalise their bedrooms to their tastes and liking. However, children’s bedrooms are in a very messy state. Children are not yet provided with the help and guidance they need from staff to keep their bedrooms tidy.

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improvement to be good

Children’s wishes and feelings are heard through discussions with staff. But regular children’s meetings to discuss their wishes and feelings do not take place. Children do not yet have access to an independent advocate. This limits children’s opportunities to speak to professionals external to the home. One child has requested an advocate.

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improvement to be good

Education outcomes are variable. For example, when one child ended her college placement, staff helped her to find another course, that she is now engaging in. Another child is not yet in education. Given the lack of suitable educational provision, children are not yet fulfilling their educational potential.

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improvement to be good

Both children at the home are encouraged to take part in activities they enjoy. For example, one child is developing their interest and passion for art. This helps build their self-esteem and confidence.

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improvement to be good

Staff support children to maintain relationships with those people who are important to them, such as family members and friends. Staff understand the emotional impact that this can have on children. They provide the right level of support to make certain these meetings are enjoyable and beneficial.

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improvement to be good

Some children have gone missing from the home on a frequent basis, placing them at increased risk. This is now improving. The staff are now trying to engage children in activities. Additionally, individual key-working sessions help to support children to talk about their worries. This helps to prevent children from wanting to leave the home.

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improvement to be good

Children have struggled to develop secure and strong relationships with the staff. This has largely been due to staff turnover, which hinders children from developing the strength of relationships whereby they can talk about their feelings and emotions. This is crucial to managing children’s behaviour.

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improvement to be good

Staff have received safeguarding training. However, this training and development has not yet led to a culture or ethos that places the safeguarding needs of children Inspection report for children's home: 2633117 4 first. The manager and responsible individual understand this. They are taking action to develop the staff team to be more reflective and thoughtful in their approaches to safeguarding children.

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improvement to be good

Safer recruitment checks are not yet sufficiently robust. For example, one staff member was recruited without any risk assessment or evaluation of previous offences. This was because there is no policy and procedure in place to guide the manager. This requires improvement to ensure policies and procedures provide sufficient guidance to safeguard children.

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good

The manager has not yet been able to recruit a full staff team. This is having an impact on the manager and deputy, as they are having to work extra shifts. Staff shortages also mean that there is a heavy reliance on using casual and agency staff. This impacts on the consistency of care being provided to children.

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good

Management oversight is not effective. The manager has had to cover shifts to ensure sufficient care to children. Because of this, the manager has not been able to fulfil many of the management duties. The quality of recording is variable. Risk assessments, behaviour management plans and daily logs are brief and not sufficiently detailed. The situation requires improvement as the manager is not able to fully focus on his management role and provide the level of oversight required.

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good

Staff receive irregular supervision sessions. This means they cannot benefit from the oversight and guidance they need to provide good care for children. Additionally, it limits staff in being able to raise any issues or concerns they may have with working in the home. The manager maintains a visible presence in the home. This means staff have regular access to the manager should they have any concerns.

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good

This home is not yet providing good care to children in accordance with the statement of purpose. The manager and staff are working hard to develop the culture of the home so it is child-centred and to make sure that the children receive the help and care they need to help them make progress. Inspection report for children's home: 2633117 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The child’s views, wishes and feelings standards is that children receive care from staff who—

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Requirement Due date

develop positive relationships with them.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

is given appropriate advocacy support. (Regulation 7 (1)(a) (2)(b)(iii))

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Requirement Due date

This specifically relates to ensuring that children have the appropriate advocacy support. 1 March 2022

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure the home’s workforce provides continuity of care to each child;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1) (2)(d)(e)(h))

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Requirement Due date

This specifically relates to ensuring the home has sufficient staff to provide children with the continuity of care they require and that the manager has sufficient systems in place to identify shortfalls. 1 March 2022 Inspection report for children's home: 2633117 6 The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(b)(c)(d))

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Requirement Due date

This specifically relates to ensuring that the home has clear policies and procedures in place to ensure that staff are recruited in a manner that safeguards children. 1 March 2022

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. Inspection report for children's home: 2633117 7

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Children’s home details

Registered provider: Treasure Nest Limited

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Children’s home details

Registered provider address: West Walk House, 99 Princess Road East, Leicester LE1 7LF

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Children’s home details

Responsible individual: Leona White-Simmonds

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Inspector

Pradip Panchmatia, Social Care Inspector Inspection report for children's home: 2633117 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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