Children's home run by My3 Limited

Inspection report for children’s home: 2648508 1 Registered provider: My3 Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private company. It is registered to provide care for up to three children who have learning disabilities and/or social and emotional difficulties.

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Information about this children’s home

Three children were living at the home at the time of this inspection. The inspector spoke with all three children.

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Information about this children’s home

The manager registered with Ofsted in December 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2648508 2

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Inspection date Inspection type Inspection judgement

07/06/2022 Full Requires improvement to be good Inspection report for children’s home: 2648508 3

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Overall experiences and progress of children and young people: good

Children live in a large home which is clean and well maintained. Children’s photos, handprints, artwork and achievements are displayed around the home. Children’s bedrooms and communal areas are personalised to reflect their interests and needs. Children are settled and refer to this as their home.

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Overall experiences and progress of children and young people: good

Staff spend individual time with each child to ensure that they receive the nurture and attention they deserve. Professionals comment on how much progress children have made. One professional said, ‘We’ve really noticed a change in [name of child]’s communication, and that is down to the staff.’

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Overall experiences and progress of children and young people: good

Children choose the activities they would like to do and are taken on a variety of outings to new places. One professional said, ‘[Name of child] has a really full and varied social life, doing things he has never done before.’ This provides children with positive experiences.

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Overall experiences and progress of children and young people: good

Staff support children to remain active and to take care of their health and hygiene. Staff take children to routine and emergency health appointments and support children with their medication. When children’s health needs change, staff ensure that they liaise with health professionals to review the care children receive.

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Overall experiences and progress of children and young people: good

Children who live in this home have excellent attendance at school. Staff communicate well with staff at children’s schools and other professionals to ensure that children’s needs are met. One educational professional said, ‘They always want more for [name of child] and that’s the way it should be.’ Children’s achievements are celebrated by managers and staff.

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Overall experiences and progress of children and young people: good

Staff support children to enjoy time with the people who are important to them. Staff have developed positive relationships with children’s family members and advocate for the whole family. This helps to prevent children from worrying about the people they love. When children experienced a significant bereavement, staff supported them through this effectively. One family member commented that staff have done ‘really well’. They said, ‘I have noticed more improvements for my child. He’s happy there.’ Another said of staff, ‘They’re brilliant with the kids, the kids love them.’

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How well children and young people are helped and protected: good

Staff have developed warm and trusting relationships with the children. Children regularly look to their staff team for reassurance and feel safe in their home. They enjoy spending time with each other.

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How well children and young people are helped and protected: good

Staff have developed positive and effective relationships with key people involved in keeping children safe. Professionals and family members say that staff communicate Inspection report for children’s home: 2648508 4 with them regularly and keep them up to date. This joined-up working helps to keep children safe.

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How well children and young people are helped and protected: good

Staff know children’s risks and respond effectively when children become upset. As a result of consistent and nurturing care, children’s risks have reduced.

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How well children and young people are helped and protected: good

Staff use physical interventions as a last resort. When staff do have to hold a child to keep them safe, they record this well and talk to the child afterwards about what happened. There have been no complaints or allegations of harm, but staff know how to respond should this occur.

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How well children and young people are helped and protected: good

Staff working with the children are appropriately qualified and safer recruitment practices are followed. This ensures that all staff are safe to work with vulnerable children.

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How well children and young people are helped and protected: good

Staff help children to share their wishes and feelings. Children’s views are taken seriously and put into practice. One professional said, ‘The manager was so good through proceedings at evaluating what [name of child]’s behaviour is telling us about how he feels and ensuring his feelings and voice were shared.’ This enables children to feel heard and valued.

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The effectiveness of leaders and managers: good

The manager is passionate about improving outcomes for children. She aspires to provide the best individualised care for each child. The manager knows the children well and supports staff to understand their experiences and needs. One social worker said, ‘[Name of manager] is on fire. They do everything they need to do and more.’

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The effectiveness of leaders and managers: good

Staff feel valued and say that managers want to hear their ideas. One member of staff said, ‘They’re very open to discussion. The manager doesn’t hand down the rules, we talk about it and think about what works and what doesn’t.’ Staff receive regular supervision and attend monthly team meetings that provide them with the opportunity to reflect on their practice and learn from others.

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The effectiveness of leaders and managers: good

Staff are provided with extensive training opportunities that are relevant to the needs of the children. Staff have been supported to learn more about topics that are relevant to the children in their care. This enhances the skills of the staff team and ensures that staff are suitably knowledgeable to care for children with complex needs.

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The effectiveness of leaders and managers: good

The manager has good internal monitoring systems and makes use of independent monitoring to ensure that staff provide consistently good care to children. This oversight promotes the safety and well-being of the children. The manager is consistent in her evaluation of children’s care. However, there have been times when children’s targets have not been followed through. This is a missed opportunity to ensure that children continue to make positive progress. Inspection report for children’s home: 2648508 5 Staff are good advocates for children and challenge other professionals to better meet children’s needs. However, there have been two occasions when managers could have further escalated referrals or reviews to ensure that children’s needs are fully and efficiently met. Inspection report for children’s home: 2648508 6

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Recommendations

 The registered person should ensure that staff consistently escalate reviews and referrals with other professionals, advocating for the children to ensure that their needs are fully met. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 12, paragraph 2.8)  The registered person should ensure that staff consistently follow through on all targets planned for children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.20)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2648508 7

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Children’s home details

Registered provider address: Sinclair Accounting Co. Limited, 300 St Mary’s Road, Garston, Liverpool L19 0NQ

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Inspector

Aislinn Cooper, Social Care Regulatory Inspector Inspection report for children’s home: 2648508 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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