Children's home run by My3 Limited

Inspection report for children's home: 2648508 1 Registered provider: My3 Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. It is registered to provide care for up to two children with learning difficulties and/or emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager post has been vacant since April 2022.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2648508 2

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Recent inspection history

Not previously inspected Inspection report for children's home: 2648508 3

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improvement to be good

This is a newly registered children’s home which opened in January 2022. At the time of the inspection, one child was living at this home. The staff team is building relationships with the child and the inspector observed nurturing relationships between the child and staff. The home is well presented and comfortable.

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improvement to be good

The child’s plans are individualised and include lots of information in relation to the child. However, further work is required to ensure that plans include clear goals and actions for staff to follow to support the child. Furthermore, this will demonstrate the progress and experiences of the child.

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improvement to be good

Staff promote the education of the child. They take the child to school and remain at the school throughout the day to provide appropriate support and guidance.

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improvement to be good

Staff are supported in their role with regular input from a range of professionals, including an occupational therapist and learning disability nurse. However, the advice and guidance is not clearly recorded in the child’s plans. This is a missed opportunity to ensure that practice is consistent and that all staff have all the necessary information to care effectively for the child.

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improvement to be good

The child has complex health needs. Leaders and managers ensure that the child attends the necessary health appointments. However, not all staff have a detailed knowledge or understanding of the child’s health needs or fully understand the support that they need to provide. This impacts on the quality of care provided for the child.

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improvement to be good

The child’s social worker is positive about the staff team. He commented on how staff are getting to know the child and this is helping them to make some progress.

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improvement to be good

Staff actively support and encourage the child to spend quality time with their family. Appropriate assessments are in place to support family members to visit the child at the home. This helps the child maintain relationships with people who are important to them.

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improvement to be good

The child is safe in the home. Staff have attended relevant safeguarding training.

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improvement to be good

Managers do not ensure that there are consistent boundaries and routines in place for staff to follow. This does not support the child to consistently learn and develop appropriate behaviours. However, there has been a decrease in incidents when the child is in crisis. Staff spoken to say that this is because they know the child better Inspection report for children's home: 2648508 4 and are now familiar with some triggers to their behaviours. While this is an improvement, leaders and managers need to ensure that this information is properly evaluated to develop effective and consistent strategies for all staff to follow in practice.

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improvement to be good

There are risk assessments in place that address some of the child’s vulnerabilities. These assessments include strategies for staff to follow to manage the child’s risks. However, there are gaps in the risk assessments because they do not address all the child’s known vulnerabilities and not all staff have signed to indicate that they have read and understand the content. Therefore, staff do not always have a consistent approach to managing and minimising risks.

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improvement to be good

A high number of physical interventions have been used with the child. Although records demonstrate that staff use physical intervention appropriately, staff do not always manage interventions in line with regulation. Furthermore, the previous registered manager evaluated an incident that she was involved in. This makes it difficult for leaders and managers to evaluate if the measure was appropriate and used effectively to protect the child and staff.

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improvement to be good

Leaders and managers have effective safe recruitment processes in place. This prevents unsuitable people from working with the child.

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good

The home opened in January 2022 and the registered manager left in April 2022. There is an interim manager in post who has not yet registered with Ofsted. However, the interim manager has identified areas for improvement in the home.

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good

Leaders and managers do not monitor effectively the quality of care that staff provide for the child. For example, leaders and managers do not consistently review and evaluate records and the child’s plans. Therefore, they cannot evaluate staff practice to continually improve the quality of care provided for the child. Leaders and managers recognise this and there are plans in place to address this.

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good

The quality of children’s case records is inconsistent. It is not always clear who has recorded the details in an incident report and reports are often descriptive and lengthy. This does not ensure that managers review and evaluate clear and accurate information.

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good

The interim manager needs to ensure that she includes her own and staff’s actual working hours on staff rosters. This is a requirement in regulation and necessary to ensure that accurate records are kept in case there are any safeguarding concerns.

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good

Leaders and managers have not sent the home’s statement of purpose to Ofsted in line with regulation. This is a breach in regulation and impacts on the regulator being able to monitor the home effectively. Inspection report for children's home: 2648508 5 Staff are not receiving supervision in line with the home’s statement of purpose. Therefore, staff, including those who are inexperienced, do not always have the opportunity to reflect on the child’s progress, how they support the child and their own learning and development.

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good

Staff talked about the positive changes that the interim manager has implemented. Staff said that practice in the home is gradually improving and that staff morale is much better. Inspection report for children's home: 2648508 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

the home’s day-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1)(a)(i)(v) (2)(b))

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Requirement Due date

This is particularly in relation to ensuring that all known vulnerabilities are assessed in respect of the child, with clear strategies for staff to reduce risk. 5 September 2022

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 5 September 2022 Inspection report for children's home: 2648508 7 ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b)(c) (2)(f)(h))

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Requirement Due date

Leaders and managers must have robust monitoring and review systems in place to ensure that there is effective oversight of the quality of care being provided for the child.

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Requirement Due date

Leaders and managers need to ensure that all staff have the knowledge and skills to meet the child’s individual needs.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home. (Regulation 14 (1)(a))

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Requirement Due date

Leaders and managers need to ensure that the child’s plans address all her needs and that progress is recorded and monitored. 5 September 2022

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Requirement Due date

The registered person must compile in relation to the home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b)) 5 September 2022

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice related supervision by a person with appropriate experience. (Regulation 33 (1) (4)(b)) 5 September 2022 Inspection report for children's home: 2648508 8 The registered person must prepare and implement a policy ("the behaviour management policy") which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children’s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

The registered person must keep the behaviour management policy under review and, where appropriate, revise it.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure (‘the user’), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and 5 September 2022 Inspection report for children's home: 2648508 9 within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (1)(a)(b) (2) (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(ii)(c)

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 5 September 2022

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Requirement Due date

maintain in the home the records in Schedule 4; and

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Requirement Due date

ensure that the records are kept up to date. (Regulation 37 (1) (2)(a)(b))

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Requirement Due date

In particular, ensure that rotas include the full names of all staff, including the manager, who work in the home and their actual hours worked. 5 September 2022

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2648508 10

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Children’s home details

Registered provider address: 300 St Marys Road, Garston, Liverpool L19 0NQ

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Inspector

Catherine Fargin, Social Care Inspector Inspection report for children's home: 2648508 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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