Children's home run by Tulip Care Two Limited in Redbridge

Inspection report for children's home: SC411832 1 SC411832 Registered provider: Tulip Care Two Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to four children with social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, there was one child living at the home.

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Information about this children’s home

The home reopened in October 2022, having not been operational since November 2021. There has been no registered manager since September 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 3 December 2019

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good

Overall judgement at last inspection: good

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Enforcement action since last inspection:

Due to the home not having a registered manager since September 2022, a compliance notice under regulation 27 of the Children’s Homes Regulations (England) 2015 (appointment of manager) was issued on 31 August 2023. Inspection report for children's home: SC411832 2

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Inspection date Inspection type Inspection judgement

03/12/2019 Full Good 12/03/2019 Interim Not judged 09/01/2019 Interim Not judged 19/03/2018 Interim Not judged Inspection report for children's home: SC411832 3

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Overall experiences and progress of children and young people: good

Children make good progress from their individual starting points. Children are developing their confidence, communication and social skills as well as their independence skills, such as maintaining their personal hygiene and cooking.

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Overall experiences and progress of children and young people: good

Children build positive relationships with staff. Staff show care and kindness towards children, and they understand their needs well. This helps children feel comfortable in the home and to share their wishes and feelings with staff. Staff celebrate children’s progress when they achieve targets, with rewards chosen by children, such as visits to the beach or theme parks.

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Overall experiences and progress of children and young people: good

Children are supported to have positive contact with their family. Managers and staff facilitate family time in the home and support celebrations, including religious festivals. This helps children to maintain their sense of identity.

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Overall experiences and progress of children and young people: good

Children’s mental health needs are well understood and their needs are met consistently. Children receive regular therapeutic support from in-house counsellors and therapists. This helps children to manage their emotions and reflect on their behaviours, as well as their experiences of being in care.

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Overall experiences and progress of children and young people: good

Children enjoy a range of activities that are specific to their interests and talents. Children are provided with art materials and there are beautiful paintings around the home that they have created. Staff also support children to access activities in the community, such as horse riding and arts and crafts workshops.

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Overall experiences and progress of children and young people: good

Children engage in education and make good progress. Staff support children to attend school. If children are not in mainstream education, they can access the provider’s independent school. Staff ensure children have routines in place to support them to attend classes.

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How well children and young people are helped and protected: good

Children’s individual risks and vulnerabilities are well understood by staff. Known risks for children are addressed with them regularly in key-work sessions. Room searches take place if children are considered to be at risk of harm. These measures reduce risk to children.

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How well children and young people are helped and protected: good

Staff take appropriate action when incidents occur. Children are supported to understand the impact of their behaviour on themselves and others. This helps children take responsibility for their actions.

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How well children and young people are helped and protected: good

Staff are proactive when children go missing from home. They work closely with other agencies, including the police, social workers and family members, to locate children. Staff make efforts to contact children and encourage them to return home. Inspection report for children's home: SC411832 4 When children return home, key-work sessions are held with them to understand the reasons for them going missing from home. This helps staff to understand the reasons behind children’s actions and put effective plans in place, such as providing activities of interest to reduce missing-from-care episodes.

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How well children and young people are helped and protected: good

Leaders and managers did not assess some of the children’s known risks at the point of referral and during the admissions process. Therefore, they did not fully assess the impact on children coming to live at the home. This potentially limited staff’s ability to safeguard children.

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The effectiveness of leaders and managers: good

Currently, there is no registered manager and the post has been vacant for some time. However, leaders and managers have demonstrated extensive efforts and a passion to recruit a suitable person who will have a positive impact on children. In the absence of a registered manager, there has been a strong management presence in the home from the leadership team. Children and staff have continued to be well supported throughout this time.

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The effectiveness of leaders and managers: good

Leaders and managers have high aspirations for children. They work closely with therapists and families to support children’s emotional well-being and progress. One parent said that they are happy with their child’s progress and the support from managers and staff, who provide good care to their child. This contributes to positive outcomes for children.

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The effectiveness of leaders and managers: good

Leaders and managers work well with children’s professional networks. They work closely with children’s placing authorities to manage and reduce risks. They share regular updates with children’s schools about their emotional well-being and behaviours to provide appropriate support to children both at home and in school. Allegations of harm are investigated and shared promptly with safeguarding agencies. This increases the protection and safeguarding of children.

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The effectiveness of leaders and managers: good

Staff supervision is of a good quality and focuses on children’s needs, experiences and plans. Staff’s individual practice and development are discussed. However, some staff have not received supervision on a regular basis.

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The effectiveness of leaders and managers: good

Team meetings are held regularly. They are well structured and provide opportunities for staff and managers to discuss children, safeguarding issues and staff responsibilities. This supports effective management oversight of the staff team and the progress that children are making. Inspection report for children's home: SC411832 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and the registered provider—

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Requirement Due date

does not satisfy regulation 28; or is not, or does not intend to be, in day-to-day charge of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

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Requirement Due date

the name of the person so appointed; and

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Requirement Due date

the date on which the appointment takes effect. (Regulation 27 (1)(a)(b) (2)(a)(b)) 6 October 2023

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Recommendations

 The registered person should only accept placements for children where they have fully considered the impact that the placement will have for the child in the future and for other children in the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 56, paragraph 11.4)  The registered person should ensure that all staff receive regular supervision to support them to reflect on their practice and the needs of the children assigned to their care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2) Inspection report for children's home: SC411832 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: SC411832 7

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Children’s home details

Registered provider: Tulip Care Two Limited

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Children’s home details

Registered provider address: 19-20 Bourne Court, Southend Road, Woodford Green, Essex IG8 8HD

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Inspector

Amena Begum, Social Care Inspector Inspection report for children's home: SC411832 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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