Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children's home: SC388991 1 SC388991 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care for up to two children who have emotional or behavioural difficulties.

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Information about this children’s home

The manager registered with Ofsted in August 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 January 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: SC388991 2

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Inspection date Inspection type Inspection judgement

10/01/2023 Full Good 14/09/2021 Full Good 19/02/2020 Full Good 16/10/2018 Full Good Inspection report for children's home: SC388991 3

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Overall experiences and progress of children and young people: good

Two children lived at the home at the time of the inspection. Since the previous inspection, one child has moved out of the home to live in a setting that gives them more independence. Another child has moved into the home. A professional who supports the child gave positive feedback about how well staff have supported the child to settle into the home.

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Overall experiences and progress of children and young people: good

Children have formed trusting relationships with staff. Staff provide consistent support to children, which enables the children to make good progress. They respond to children in individualised ways according to their needs. For example, staff support one child to develop independence skills and support them to plan menus, budget and do their own shopping.

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Overall experiences and progress of children and young people: good

The manager and staff work hard to ensure that the children’s educational provision meets their needs. One child has recently taken exams and will return to school in September to begin sixth form. Another child has requested to move to a different educational setting. Staff have worked with professionals and advocated for the child to make this change in accordance with their wishes. There are some issues with children’s school attendance. Staff are working with teachers and support staff in the children’s respective educational provisions about this. They have plans in place to encourage both children to increase their attendance at the start of the new school term.

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Overall experiences and progress of children and young people: good

Children are supported by staff to maintain good health. Children attend health appointments, and staff encourage them to express their views about their health and treatment. Staff work with children to help them understand how to make safe choices and maintain healthy relationships.

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Overall experiences and progress of children and young people: good

Staff are aware of the importance of promoting children’s relationships with people who are important to them. Staff are working with professionals to increase the amount of time one child spends with friends and family in the community.

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Overall experiences and progress of children and young people: good

Children are given opportunities to express their views, and staff have acted on their wishes. For example, staff supported one child to plan a summer holiday to Dorset. The child said they enjoyed their holiday.

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Overall experiences and progress of children and young people: good

The children have access to activities they enjoy in the garden, such as a trampoline and basketball hoop. However, the home is not always well maintained throughout. For example, the bathroom requires improvement to fix holes and to ensure it can be properly cleaned. On occasion, there is a delay in replacing defective furniture and equipment. Inspection report for children's home: SC388991 4

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How well children and young people are helped and protected: good

Children feel safe, and they know how to share any concerns with staff. Staff manage children’s individual risks well and in accordance with the guidance set out in their care records. Staff respond proactively to incidents and share information with each other and with professionals to keep children as safe as possible. Staff follow children’s individual protocols if they go missing from the home and work hard to help children return home safely.

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How well children and young people are helped and protected: good

Staff are trained to use individual behaviour management strategies for each child. These strategies have reduced the need for physical interventions with children, and there has been only one such event since the last inspection. The manager analysed the event, and learning has taken place. Staff have received refresher training to ensure that their skills are up to date.

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How well children and young people are helped and protected: good

Staff encourage children’s positive behaviours using incentives. This helps children to feel motivated and helps them to improve their behaviour.

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How well children and young people are helped and protected: good

Medicine is stored and administered as prescribed. If children decline their medicine, staff record this, share the information with health professionals and take advice as necessary to ensure children’s health needs continue to be met. Regular audits are undertaken to ensure that medicine procedures are effective.

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How well children and young people are helped and protected: good

Staff are safely recruited. Checks are carried out to determine whether staff are suitable to work safely with children.

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The effectiveness of leaders and managers: good

The manager is undertaking their level 5 qualification. This is their first role as a registered manager, and they recognise there are some gaps in their knowledge. For example, the manager has not kept the statement of purpose up to date. However, the manager is committed to improving the quality of the service and receives support from the responsible individual to do this.

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The effectiveness of leaders and managers: good

All staff receive regular supervision, which helps them to reflect on their practice. Staff give positive feedback about the quality of the manager’s leadership. They feel supported by the manager and feel that there is good teamworking. One member described the specialist support they receive to help them progress in their role.

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The effectiveness of leaders and managers: good

Staff undertake training that equips them to meet children’s individual needs. Staff recently received specific training from the provider’s clinical team to improve their communication with one child. Staff were positive about this training, and one member of staff said, ‘The training gives us strategies about how to deal with certain situations.’

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The effectiveness of leaders and managers: good

The manager and staff have good working relationships with professionals who support the children. A social worker explained that staff contact them straight away Inspection report for children's home: SC388991 5 following any incidents. Collaborative working means that children receive a good quality of care and support Inspection report for children's home: SC388991 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; and

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a)(b) (2)(c)(i))

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Requirement Due date

This specifically relates to improving the physical environment, particularly the bathroom, and ensuring that furniture and equipment are replaced or repaired in a timely way when required. 12 October 2023

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Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b)) 12 October 2023 Inspection report for children's home: SC388991 7 This specifically relates to ensuring the statement of purpose is regularly reviewed and updated whenever relevant changes take place at the home.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: SC388991 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Virginia Vickers, Social Care Inspector Inspection report for children's home: SC388991 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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