Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC388991 1 SC388991 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home provides care for up to two children who have experienced adverse childhood trauma. The manager is experienced and has submitted her application to Ofsted to register.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 14 September 2021

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: SC388991 2

p.1

Inspection date Inspection type Inspection judgement

14/09/2021 Full Good 19/02/2020 Full Good 16/10/2018 Full Good 30/01/2018 Full Good Inspection report for children’s home: SC388991 3

p.2

Overall experiences and progress of children and young people: good

No children have move out since the last inspection. Two children are living in the home and have done so for several years. Children have made some excellent progress and are living in a safe and secure home. They are cared for by staff whom they trust and who know them well.

p.3

Overall experiences and progress of children and young people: good

Children are supported to learn independence and life skills. Staff support children to learn these skills while continuing to offer additional support to children when needed. Staff ensure that children’s views are regularly considered to understand how they are feeling about any additional responsibilities they are undertaking. For one child, this has meant they can confidently budget and undertake their weekly grocery shop, cook meals and do their laundry.

p.3

Overall experiences and progress of children and young people: good

Children’s health needs are being met well by staff. Staff support children to attend routine health appointments. They have also liaised with external agencies to seek support for children, for example around drugs and alcohol to help children learn about the risks and concerns associated with this. This work is complemented by staff who continue to support children to give them knowledge and skills to make safe choices when they are out on their own in the community.

p.3

Overall experiences and progress of children and young people: good

Staff have supported a child to secure voluntary work at a charity shop while they await conformation of their education placement. For another child, staff have incorporated incentives into the child’s daily plan to help get them to school.

p.3

Overall experiences and progress of children and young people: good

Children can see people who are important to them. Staff take children to see their friends and family. One child’s parent has visited the home and informed the inspector that she was made to feel welcome.

p.3

Overall experiences and progress of children and young people: good

Children take part in a range of activities with staff. This has included a holiday to Wales. This helps to create positive memories and experiences for children.

p.3

Overall experiences and progress of children and young people: good

When children are feeling low and hurt themselves, staff respond to these incidents well and offer relevant support to children. Children access external support and staff access in-house clinical support to ensure that they are able to respond sensitively to children’s needs.

p.3

Overall experiences and progress of children and young people: good

Children’s views are regularly sought through weekly meetings as well as in key- working sessions. Staff seek children’s views on a range of issues and undertake work with children to address issues around going missing from home and keeping safe. If children have been involved in incidents, staff work with children help them reflect on why they may have felt angry or frustrated and support them to develop different strategies to deal with situations differently. Inspection report for children’s home: SC388991 4 Children’s key events are celebrated by staff and managers and children are helped to feel special. One child’s birthday was being planned during the inspection. Staff created an Advent box so that the child had a small present to open each day before their birthday. A birthday party at the home was being planned, with the child inviting staff and family.

p.3

How well children and young people are helped and protected: good

When children go missing from home, staff diligently follow the agreed protocols. This includes searching for children and maintaining contact with them. Staff liaise with key agencies such as the police to ensure that safety planning remains under review and effective.

p.4

How well children and young people are helped and protected: good

Staff have a good understanding of children’s needs. They respond to incidents well and have the skills to de-escalate situations quickly and positively. Consequently, the need to restrain children to keep them safe is rare.

p.4

How well children and young people are helped and protected: good

Staff promote children’s positive behaviours by using rewards and incentives. This helps children to feel motivated to work with staff.

p.4

How well children and young people are helped and protected: good

Medication is stored and administered appropriately. Weekly audits are undertaken to ensure that medication procedures are followed correctly.

p.4

How well children and young people are helped and protected: good

The location risk assessment contains relevant information about the local area. It has been updated to include relevant information about an alleyway next to the home and the children have been consulted to ensure that they understand the potential risks in the local area.

p.4

How well children and young people are helped and protected: good

Staff ensure that they undertake regular fire drills at different times with children. On one occasion, when children were slow to evacuate following a fire drill staff undertook direct work with the children to address fire safety concerns and raise their awareness about fire safety.

p.4

The effectiveness of leaders and managers: good

The manager is appropriately experienced and qualified. She has a good understanding of the children’s needs and staff’s skills and abilities to meet these needs. The manager understands the home’s strengths and areas they want to improve on, to continue to develop the service.

p.4

The effectiveness of leaders and managers: good

Staff have completed mandatory training as well as training specific to children’s needs. In addition, team meetings provide additional opportunities for staff to reflect on and learn from things that happen. The in-house clinician also offers upskilling workshops to staff to support their development; for example, staff recently completed a workshop on oppositional defiant disorder.

p.4

The effectiveness of leaders and managers: good

Staff receive regular, good-quality supervision. New staff are subject to probation reviews and staff who have worked at the home longer have had their appraisals. Inspection report for children’s home: SC388991 5 There is an experienced core staff team working in the home whose members offer consistent care to children. The manager ensures that when temporary staff work in the home, they are regular staff who are familiar to the children. The staff team is diverse, from a range of backgrounds, and this enhances the experiences of the children living in the home.

p.4

The effectiveness of leaders and managers: good

The manager has good monitoring and reviewing systems in the home. This enables them to have effective oversight of the home and address any issues as they arise.

p.5

The effectiveness of leaders and managers: good

There is good partnership working with partner agencies, with regular consultation with social workers and police to support children’s care planning. This ensures that children receive coordinated care.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC388991 6

p.5

Children’s home details

Registered provider: Cambian Childcare Limited

p.6

Children’s home details

Registered provider address: 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

p.6

Inspector:

Shazana Jamal, Social Care Inspector Inspection report for children’s home: SC388991 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector:

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector:

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector:

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7