Children's home run by Future 19 Social Care Limited

Inspection report for children’s home: 2569163 1 Registered provider: Future 19 Social Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. The home provides care for up to two children who may have emotional and/or social difficulties.

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Information about this children’s home

There is currently one child at the home.

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Information about this children’s home

The manager has been in post since March 2023. She is not yet registered with Ofsted but has applied.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2569163 2

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Inspection date Inspection type Inspection judgement

06/03/2023 Full Requires improvement to be good 27/06/2022 Full Inadequate 07/12/2021 Full Inadequate 09/08/2021 Full Inadequate Inspection report for children’s home: 2569163 3

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Overall experiences and progress of children and young people: good

The child enjoys secure and trusting relationships with staff. These are in response to the consistent and nurturing care they receive. This provides the child with stability and security, which has meant that the child has become increasingly settled and has made progress.

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Overall experiences and progress of children and young people: good

The child has improved health because of the help and support they receive. Staff help children to talk about their fears and anxieties. As a result, children’s engagement with health services has improved and they are better able to meet their own health needs. Staff work collaboratively with therapeutic services to ensure that they are equipped to provide children with care that supports their emotional and mental health.

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Overall experiences and progress of children and young people: good

The child is helped to spend time with the people who are important to them. Staff talk to the child about their relationships. This helps the child to understand their feelings when relationships become difficult.

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Overall experiences and progress of children and young people: good

Staff support the child’s independence. They provide support in line with the child’s abilities and vulnerabilities at a pace with which the child is comfortable. This has led to improved participation from the child and has meant that they are making progress from their starting point.

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Overall experiences and progress of children and young people: good

The child has made progress in their education from their starting point. Staff understand the barriers to the child’s education. They talk to the child about their anxieties about school and they have been proactive in looking for ways to support the child to attend. There is evidence of multi-agency working to ensure that the child’s learning needs are assessed to inform decision-making about the most suitable school place for the child.

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Overall experiences and progress of children and young people: good

Staff have open and honest conversations with the child in line with their plan. They respond sensitively when they talk about topics that are specific to the child’s individual needs. Records of conversations between children and staff capture the child’s wishes and feelings.

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How well children and young people are helped and protected: good

Staff understand their role and responsibilities in relation to the child. The risks associated with exploitation are known and understood by staff. Individual risk assessments address the child’s known vulnerabilities and risks, and identify strategies to minimise these risks.

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How well children and young people are helped and protected: good

When the child is involved in serious incidents, staff respond sensitively and use a restorative approach. Staff use their relationships with the child to manage unwanted behaviours positively. One professional said, ‘While there are continuing Inspection report for children’s home: 2569163 4 risks to the child, staff know how to respond, and they are consistent in their approach.’

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How well children and young people are helped and protected: good

When the child has been missing from care, staff search for the child and they work in partnership with the police until the child is found. Staff talk to the child about the risks associated with going missing from care. The child is provided with the opportunity to talk to an independent person when they return home. However, there has been no escalation or challenge of other professionals in response to a risk management meeting following the child’s missing-from-care incidents.

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How well children and young people are helped and protected: good

Allegations are taken seriously, and they are shared with safeguarding professionals. Staff are aware of how to report an allegation and they understand the whistleblowing policy.

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How well children and young people are helped and protected: good

The risk of the child causing harm to themselves has reduced. When this does happen, staff are clear about the steps to follow. However, on one occasion, staff did not complete a bedroom search in line with the child’s plan, to ensure that unsafe items had been removed.

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How well children and young people are helped and protected: good

Holds and restraints on the child have not been used. Staff rarely apply consequences in response to the child’s behaviour. When they have been used, records of the measure used do not describe the behaviour leading up to the incident or the steps taken by staff to avoid the measure being used. Debriefs in response to incidents with staff and the child have not been timely.

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good

The management systems used to monitor and review the quality of care provided for children and staff development are not effective. This prevents the manager from having full oversight of the home.

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good

Some new staff have not completed all of their required training as set out in their induction plan. Some records have not been updated to reflect what training has been completed. There is conflicting information about the training requirements for staff in the home’s training plan and in the statement of purpose. The manager has not had full oversight of staff’s training needs and the shortfalls have not been addressed.

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good

Where multi-agency meetings have happened, there is not always a record of the meeting kept at the home. The manager has not followed the escalation policy to request these documents.

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good

The regulation 45 quality of care report contained gaps relating to the feedback and opinions of the child, their parents, placing authorities and staff. The report did not show how the manager had reviewed any actions considered necessary to improve Inspection report for children’s home: 2569163 5 the quality of care provided for the child. They did not supply Ofsted with a copy of the review within regulatory timescales.

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good

A children’s guide is accessible and child friendly. However, it does not provide the child with information about how to make a complaint, in line with the homes complaints policy.

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good

Staff receive supervision which is reflective, and they discuss the children’s plans. Staff said that they feel supported by the manager. Team meetings happen regularly and provide staff with the opportunity to discuss the child’s plan. Inspection report for children’s home: 2569163 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans; and

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (a)(c)) 3 October 2023

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h)) 3 October 2023

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure; and

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure. 3 October 2023 Inspection report for children’s home: 2569163 7 within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(ii)(v)(b)(i)(ii)(c)(iv))

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Requirement Due date

This relates specifically to when a child is given a consequence for their behaviour.

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Requirement Due date

ensure that each employee completes an appropriate induction. (Regulation 33 (1)(a))

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Requirement Due date

The registered person must ensure that new workers are provided with the relevant training provided as part of their induction. They should ensure that records are fully completed to include when this training has been completed. 3 October 2023

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (4)(a) (5)) 3 October 2023

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Recommendations

 The registered person must ensure that the children’s guide helps children to understand how to make a complaint in line with the home’s complaints Inspection report for children’s home: 2569163 8 procedure. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 24, paragraph 4.22)  The registered person must ensure that staff continually and actively address the risks to the child and the arrangements in place to protect them. Staff must follow the steps in place to manage any assessed risks on a day-to-day basis. This relates specifically to ensuring that bedroom searches are completed in line with the child’s plan. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 42, paragraph 9.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2569163 9

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Children’s home details

Registered provider: Future 19 Social Care Limited

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Children’s home details

Registered provider address: 9 Thorne Road, Rossington, Doncaster DN1 2HJ

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Inspector

Rachel Webster, Social Care Inspector Inspection report for children’s home: 2569163 10 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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