Children's home run by Future 19 Social Care Limited

Inspection report for children’s home: 2569163 1 Registered provider: Future 19 Social Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private provider owns and manages this home. The home provides care for up to two children who may have social and emotional difficulties.

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Information about this children’s home

There is currently one child living at the home.

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Information about this children’s home

The home was registered on 13 March 2020. The home is currently without a registered manager. The last registered manager left the home in May 2021. Since this time, there have been two acting managers in post, but neither have progressed to registration. The latest acting manager left in January 2023. A new manager was appointed on 1 March 2023. Ofsted has not received an application from them to become formally registered.

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Information about this children’s home

The setting was judged to be inadequate at full inspections carried out on 9 and 10 August 2021, 7 and 8 December 2021, and 27 and 28 June 2022.

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Information about this children’s home

Ofsted last visited the setting on 9 November 2022 to carry out a monitoring visit. The reports are all published on the Ofsted website.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: 27 June 2022 Inspection report for children’s home: 2569163 2 Overall judgement at last inspection: inadequate

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requires improvement to be good

Enforcement action since last inspection: following the full inspection in June 2022, the home was judged inadequate. This resulted in three compliance notices being issued under regulation 12 (the protection of children standard), regulation 13 (the leadership and management standard) and regulation 32 (fitness of workers). A decision was made to restrict accommodation to prevent further admissions. At a monitoring visit in August 2022, the provider had only met the compliance notice issued under regulation 12. The compliance notices for regulation 13 and regulation 32 were reissued. At a monitoring visit in September 2022, the provider had only met the compliance notice issued under regulation 13. The compliance notice for regulation 32 was reissued for a third time. The monitoring visit in November 2022 found that the compliance notice issued under regulation 32 had been met and the restriction of accommodation was lifted.

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requires improvement to be good

Inspection report for children’s home: 2569163 3

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Inspection date Inspection type Inspection judgement

27/06/2022 Full Inadequate 07/12/2021 Full Inadequate 09/08/2021 Full Inadequate Inspection report for children’s home: 2569163 4

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improvement to be good

The home is now operational having been subject to a lengthy period of enforcement action. The home has only been reopened for a short period of time. The one child now living at this home moved in a planned way. They have lived at the home for a couple of months. During this time, there have been significant changes in the home with the appointment of a new manager.

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improvement to be good

The child is starting to form relationships with staff. Regular discussions and catch- ups give the child the opportunity to share their views. Staff listen to what the child has to say and are learning about what the child likes to do. The child is now becoming more settled and confident.

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improvement to be good

The child does not attend formal education, although a suitable placement has been identified. An interim plan is in place while agreements for the new placement are progressed. The child has planned education sessions with staff and has gained a new qualification.

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improvement to be good

Staff promote the child’s physical well-being. The child is now a member of the local gym, which promotes physical exercise. Staff ensure the child eats balanced, nutritional meals. This supports the child to lead a healthy lifestyle.

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improvement to be good

The child has fun, enjoyable experiences with staff. They have been on a holiday to the seaside and a weekend trip to London. They go out for meals to local restaurants. There are lots of photographs taken so the child can reflect on these memorable events.

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improvement to be good

Targets are set to help the child make good progress. Staff use local authority care plans and information from supporting professionals to create these. These plans are in the initial stages. Some progressive steps are being made. The child gets rewards and treats in recognition.

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improvement to be good

Staff challenge the child when there are concerns that they are in possession of illegal substances. However, staff do not have training linked to substance misuse. This limits the support they provide and their knowledge of the risks. Staff fail to show how they educate the child on the legalities, safety implications or harmful health effects that this may have. This does not help or protect the child. Room searches take place with the child’s consent.

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improvement to be good

The child spends time socially with friends. Staff make regular welfare checks to ensure the child is safe. They know who the child is with and collect the child when Inspection report for children’s home: 2569163 5 needed. On one occasion, when the child did not return home on time, staff made every attempt to locate them. The child has the opportunity to meet with an independent person when they return. Staff apply missing from home procedures effectively to help keep the child safe.

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improvement to be good

Staff understand the importance of online safety and help the child to be safe using a mobile phone and the internet. When worried, the child tells staff who report all safeguarding concerns. This helps the child access the correct support.

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improvement to be good

Staff are getting to know the child well. They apply the strategies identified on the child’s plans to manage conflict and challenge. Staff understand the main causes for the child’s distress. They listen and talk with the child and provide reassurance. The consequential use of restorative approaches gives the child responsibility. Incidents do not frequently occur, and staff have not needed to use restrictive physical intervention to keep the child safe.

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improvement to be good

The responsible individual is a qualified therapist. They, alongside the staff, work in consultation with the child and adolescent mental health service to review the child’s therapeutic and emotional needs. Support plans to help the child are in the initial stages. Staff ensure that the child receives prompt emotional and medical support when needed.

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improvement to be good

Recruitment checks for new staff are thorough. This extends to agency staff, who occasionally work in the home.

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good

There has been no manager registered for this home for a prolonged period of time. Appropriate steps have been taken to appoint a permanent manager. The applications for two managers to register with Ofsted have not progressed beyond application. There is now a new manager in post who is known to the home. They are learning about all aspects of the home as they are working to targets in an induction and personal development plan. This aids their understanding of what is going well and what can improve. The manager is enthusiastic, knowledgeable and motivated. They intend to register, but an application has not yet been submitted.

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good

The responsible individual provides consistent leadership in the home. They work in the home most days and are actively involved in all areas of service delivery. The responsible individual provides support to the child and training and guidance to staff, including therapeutic training. The responsible individual also has oversight of administrative systems. Their input is helping to improve the quality of documents and records.

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good

Staff have an effective working dynamic and good morale. Staff enjoy working together and share an ethos and vision which places the child at the centre of everything they do. This creates a positive, lively atmosphere for the child to live in. Inspection report for children’s home: 2569163 6 Staff complete a range of mandatory learning courses. They progress with qualifications relevant to their roles. Regular testing of staff’s knowledge occurs during supervision and the monthly team meetings. Sometimes, these meetings include quizzes and discussions about specific policies and procedures. Staff understand their roles and are gaining confidence in caring for this child.

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good

There has been a delay in one new worker’s supervision. A fortnightly review of their induction progress is not recorded. Inconsistent feedback is not helpful for new staff. On this occasion, there has been a failure to follow the workforce development plan and staff supervision policy. A failure to thoroughly review the staff member’s induction progress has the potential to impact on their learning.

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good

The manager is developing their oversight of the home. Actions identified through regular audits and the external scrutiny by the independent person are completed in a timely way. Targets are set for ongoing progress in the manager’s quality of care review. These processes ensure that the home functions in line with the statement of purpose.

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good

The responsible individual asserts effective professional challenge. They communicate well and keep professionals fully informed. Professionals share positive views on working alongside the home.

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good

The home has been through a period of refurbishment. The provider has reduced the number of children it is able to care for to two. The home presented as maintained to a high standard. Staff keep the home clean and tidy. There is a well- resourced ‘inspiration station’ which gives extra space for the child to focus on learning about new things. Inspection report for children’s home: 2569163 7

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe. (Regulation 12 (1) (2)(a)(i)(ii))

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Requirement Due date

The registered person must ensure that staff educate children on the legalities, safety implications and harmful health effects when there are concerns regarding children being in possession of illegal substances. 21 April 2023

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (1)(a)(b) (2)(c))

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Requirement Due date

The registered person must ensure that all staff receive training relevant to each child’s individual needs. In 21 April 2023 Inspection report for children’s home: 2569163 8 particular, staff should complete training on substance misuse and a record of this should be included on the workforce plan.

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home. (Regulation 27 (1)(a))

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Requirement Due date

The registered person must ensure that the home’s manager appointed becomes registered. 21 April 2023

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Requirement Due date

ensure that each employee completes an appropriate induction;

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (1)(a) (4)(b))

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Requirement Due date

The registered person must ensure that the frequency of probationary staff practice-related supervision aligns with the expectations set in the workforce development plan and supervision policy.

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Requirement Due date

The registered person must ensure that new workers’ induction records are fully completed and that they record the expected review of the progress made at each stage. 21 April 2023

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2569163 9

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Children’s home details

Registered provider: Future 19 Social Care Limited

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Children’s home details

Registered provider address: 9 Thorne Road, Rossington, Doncaster, Yorkshire DN1 2HJ

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Inspector

Alexandra Howitt, Social Care Inspector Inspection report for children’s home: 2569163 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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