Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children's home: SC457012 1 SC457012 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children's home

The home is run by a private organisation and provides care for up to three children with social and emotional difficulties.

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Information about this children's home

The manager is suitably experienced and holds a level 5 qualification in leadership and management in children’s residential care. She registered with Ofsted in July 2020.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 14 September 2021

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: SC457012 2

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Inspection date Inspection type Inspection judgement

14/09/2021 Full Good 07/11/2019 Full Good 23/10/2018 Full Good 09/10/2017 Full Good Inspection report children's home: SC457012 3

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Overall experiences and progress of children and young people: good

At the time of this inspection, there were two children living at the home.

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Overall experiences and progress of children and young people: good

Children build trusting relationships with staff. They feel that they can talk to staff and seek support and advice when needed. Children understand why they live at the home, and the aim of their care plans. The children feel safe and well cared for.

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Overall experiences and progress of children and young people: good

Children are supported practically and emotionally to maintain safe relationships with their families and friends. Staff take children to see their families and supervise their time together when required. Staff supported one child to ask questions about his family time at his care review.

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Overall experiences and progress of children and young people: good

Both children are attending school and making progress. Education is supported positively. Staff advocate for children when there are delays in finding education. Children’s academic achievements and success are rewarded and celebrated. One child is being supported to choose further education options and apply to local colleges.

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Overall experiences and progress of children and young people: good

Children's physical and mental health needs are being met. Staff seek additional support for children when needed. Children’s plans are updated to include their changing and emerging needs. Staff sought specialist support for a child who experienced a significant decline in their mental health. Mental health services contributed to safety planning for the child and were embedded in their care plan.

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Overall experiences and progress of children and young people: good

Children are encouraged to participate in decision-making on issues that affect them. Children's meetings and key-worker sessions enable children to express their views. Children have access to the organisation’s ‘mind of my own’ application. This was used by one child to raise questions that they wanted to ask at their care review. Another child used the application when they moved into the home to let staff know their likes and dislikes.

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How well children and young people are helped and protected: good

Staff assess the needs of children moving into the home. These assessments include relevant information from placing authorities and consider the risks and impact on children already living at the home. The risks and needs of children who will live together are understood and planned for by staff.

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How well children and young people are helped and protected: good

Incidents of children going missing from the home and self-harm are well managed. Staff understand the actions needed to keep children safe. Records of incidents are clear and reported to partner agencies. Medical support and specialist advice are sought for children who experience self-harm. Inspection report children's home: SC457012 4 Children are supported to take responsibility for their behaviors and choices. Key- work sessions, rewards and consequences are used to encourage children to think about the effect of their behaviors. This helps children to progress emotionally and keep themselves safe.

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How well children and young people are helped and protected: good

Children who use discriminatory language or express discriminatory views are supported to question their beliefs. Staff use professional curiosity and positive challenge to explore alternative views with children. Children are not judged, but educated about why their views are offensive to others.

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How well children and young people are helped and protected: good

Allegations and safeguarding concerns are not consistently shared with Ofsted or always shared promptly. One allegation of harm was not notified to Ofsted for two weeks. Another notification was also late. This meant that Ofsted had limited oversight of the children’s welfare while the investigation and enquiries took place.

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The effectiveness of leaders and managers: good

The registered manager is suitably experienced and qualified. She has a good understanding of the children and the staff who support them. She is proud of the service and has ambition for children to fulfil their potential.

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The effectiveness of leaders and managers: good

Staff feel valued and supported by managers. They receive regular supervisions and are supported with personal and professional issues. Staff are encouraged to be ambitious and progress through the organisation. One staff member, who has progressed from support worker to team leader, is now being supported to progress to a manager’s role.

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The effectiveness of leaders and managers: good

Professionals and families are positive about the care that children receive. They feel that children are well supported, and that they make progress. When a child’s placement ended early, the social worker praised the staff and manager for their professionalism and the support provided to the child during a difficult period.

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The effectiveness of leaders and managers: good

The monitoring and management oversight are effective. Monthly audits are made by the registered manager and responsible individual. Any gaps in planning for children and actions required to address these gaps are identified. The external monitoring reports and development plan identify service improvements. One recent development is the support of a registered mental health nurse to enhance the staff’s understanding of children’s needs and behaviours.

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The effectiveness of leaders and managers: good

Managers undertook a critical learning review after a child's placement ended. This identified that the information provided by the placing authority was not accurate or detailed enough. The review outcome recommends that the manager considers further actions to ensure that information from placing authorities is fully explored and verified. This is being discussed further with senior managers.

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The effectiveness of leaders and managers: good

Some children do not have the local authority care plans on their files. These have not always been requested promptly by the manager. Delays in providing these Inspection report children's home: SC457012 5 have not been escalated by the manager. This means that children's care plans are not always informed by the local authority care plan. Inspection report children's home: SC457012 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child—

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Requirement Due date

or concludes (in which case, the notification must include the outcome of the child protection enquiry). (Regulation 40 (4)(c)(d)(i)(ii)) 17 April 2023

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home;

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a) (2)(c))

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Requirement Due date

In particular, ensure that children’s care plans are on file and being followed. 17 April 2023

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report children's home: SC457012 7

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Children's home details

Registered provider: Cambian Childcare Limited

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Children's home details

Registered provider address: Metropolitan House, 3 Drakes Lane, Potters Bar EN6 1AG

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Inspector

Tom McGhee, Social Care Inspector Inspection report children's home: SC457012 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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