Children's Home run by Highfield North East Limited in Redcar and Cleveland

Inspection report for children’s home: SC476512 1 SC476512 Registered provider: Highfield (North East) Limited Interim inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned and managed by a private provider. It provides care for up to five children with emotional and/or social difficulties.

p.1

Information about this children’s home

The manager registered with Ofsted in February 2021.

p.1

Inspection date: 28 March 2022

Date of last inspection: 23 September 2021

p.1

Inspection date: 28 March 2022

Judgement at last inspection: requires improvement to be good

p.1

Inspection date: 28 March 2022

Enforcement action since last inspection: none Inspection report for children’s home: SC476512 2

p.1

children and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection.

p.2

children and young people since the most recent full inspection

At this interim inspection, Ofsted judged that it has improved effectiveness.

p.2

children and young people since the most recent full inspection

The registered manager has taken sufficient action to address the six requirements and two recommendations raised at the full inspection

p.2

children and young people since the most recent full inspection

Children currently living in the home are now attending education and are making good progress. They enjoy a range of positive experiences and take part in a variety of educational and developmental activities. Some children have joined local community groups including cadets and a football team. These opportunities help children to develop their self-esteem and confidence and enables them to form positive friendships and relationships outside of the home.

p.2

children and young people since the most recent full inspection

Children are settled living at the home. This is because staff are consistent with the children’s boundaries and routines. This means that children understand the importance of having structure in their daily routines and this helps them to thrive in the home.

p.2

children and young people since the most recent full inspection

The registered manager has reviewed and amended the missing-from-home protocol. If children do go missing from the home, staff now know to search for them throughout the night. Records of these incidents are clear and detail the actions staff take to quickly locate the child and return them to the home. This consistent approach helps to protect children from harm in these circumstances.

p.2

children and young people since the most recent full inspection

Children’s risk assessments have been reviewed and now include all known risks. These documents also specify actions for staff to follow to manage and reduce these risks. This strategy helps to promote children’s safety and welfare.

p.2

children and young people since the most recent full inspection

Staff support children to move towards independence and adulthood. They encourage children to plan for their future by helping them to prepare for interviews, teaching them to cook healthy meals and supporting them to open bank accounts. For one child, this structured plan helped them to move into their new flat with little anxiety or apprehension.

p.2

children and young people since the most recent full inspection

There has been one child admitted to the home since the last inspection. The registered manager carefully matched the needs of the new child with those of the children already living in the home, prior to the child moving in. As a result, children’s placements remained stable and the new child was able to quickly settle into the home. Inspection report for children’s home: SC476512 3 The registered manager does not always ensure that she is fully aware of all meetings relating to the care of the children. On one occasion, she did not attend a meeting between a social worker and a psychologist and did not know the purpose of this meeting. The lack of curiosity from the registered manager means that important information about children is not consistently shared.

p.2

children and young people since the most recent full inspection

The registered manager continues to develop and improve the home for the children. This includes supporting staff through practice-related supervision and providing relevant training that reflects children’s needs. As a result, staff continue to refine their skills and knowledge. Inspection report for children’s home: SC476512 4

p.3

Inspection date Inspection type Inspection judgement

23/09/2021 Full Requires improvement to be good 04/06/2019 Full Good 21/06/2018 Full Good 19/06/2017 Full Good Inspection report for children’s home: SC476512 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

p.5

Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (c)) 28 April 2022

p.5

Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC476512 6

p.5

Children’s home details

Registered provider: Highfield (North East) Limited

p.6

Children’s home details

Registered provider address: 37 Emerald Street, Saltburn-by-the-sea, Cleveland TS12 1EE

p.6

Inspector

Gemma McDonnell, Social Care Inspector Inspection report for children’s home: SC476512 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7