Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC457089 1 SC457089 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care and accommodation for up to two children with social and emotional difficulties.

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Information about this children’s home

The registered manager is experienced and qualified. The registered manager is on a period of extended leave. During this period, the home is being managed by an experienced and qualified interim manager. The interim manager has applied to Ofsted to be registered.

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Information about this children’s home

Due to COVID-19, at the request of the Secretary of State, we suspended all routine inspections of social care providers carried out under the social care common inspection framework (SCCIF) on 17 March 2020. We returned to routine SCCIF inspections on 12 April 2021.

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Information about this children’s home

We last visited this setting on 2 and 3 March 2021 to carry out a monitoring visit. The report is published on the Ofsted website.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 October 2019

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC457089 2

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Inspection date Inspection type Inspection judgement

10/10/2019 Full Good 21/03/2019 Interim Sustained effectiveness 06/11/2018 Full Good 19/03/2018 Interim Not judged Inspection report children’s home: SC457089 3

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Overall experiences and progress of children and young people: good

Since Ofsted’s last visit, two children have moved out. One child had a planned move to a parent and one child had an unplanned move to another care provision. Records seen and discussions held during the inspection in relation to the child that moved on in an unplanned way show that leaders and managers tried hard to understand changes in the child’s behaviours, and provided additional therapeutic training to staff to continue caring for a child. The unplanned ending for the child resulted when leaders and managers recognised that, despite their efforts, it was not in the child’s best interest to continue living in their care.

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Overall experiences and progress of children and young people: good

At the time of the inspection, one child was living in the home. The interim manager and responsible individual have ensured that the child moved into the home following careful and effective planning. This included redeploying staff from where the child had moved from to help settle them in their initial weeks. The child told the inspector that they were settling in well, and were pleased that staff they knew well were working in the home.

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Overall experiences and progress of children and young people: good

Children have lots of opportunities to share their views. Children engage in weekly meetings, and speak openly about the things that they like about where they live and things they would like to change. Managers listen to children’s feedback and respond appropriately. This helps children feel listened to.

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Overall experiences and progress of children and young people: good

Staff undertake good direct work with children. Staff use opportunities to work with children to help educate them on things like internet safety, healthy relationships and building life skills. This gives children valuable information which helps them to keep safe and informs their development.

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Overall experiences and progress of children and young people: good

Children attend school regularly. Managers work closely with teachers to ensure that children have support in school to help them achieve their potential.

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Overall experiences and progress of children and young people: good

The provider has access to an in-house therapeutic practitioner. Managers have used this support extensively to help them understand children’s behaviours and needs. This has led to staff receiving training and guidance to upskill them and enable them to use therapeutic strategies to support children.

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How well children and young people are helped and protected: good

Children’s risk assessments and plans are well written. These provide staff with the relevant information they need to help keep children safe.

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How well children and young people are helped and protected: good

Children do not go missing from the home. Managers have ensured that they have missing-from-care protocols in the event that such an incident does occur. These have been agreed with partner agencies. Inspection report children’s home: SC457089 4 Physical intervention is used as a last resort and only happens rarely. Staff work effectively with children to de-escalate situations. When physical intervention is used, managers have good oversight of such incidents to ensure that there is reflection and learning. Staff promote positive behaviours using incentives and praise. This helps children develop a sense of achievement when they meet their weekly goals.

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How well children and young people are helped and protected: good

The provider ensures that staff employed to work in the home are recruited safely. This promotes children’s safety because only suitable people are employed to work at the home.

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The effectiveness of leaders and managers: good

Managers have a good understanding of the staff’s and children’s needs. They can recognise strengths of the service and work on areas that require further development so that children receive good care and support.

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The effectiveness of leaders and managers: good

The responsible individual has good oversight of the service. She provides support to managers to ensure that they can deliver good outcomes for children and help them to make progress.

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The effectiveness of leaders and managers: good

Managers meet with staff on a monthly basis and use this opportunity to embed reflective practice and learning. Staff reflect on incidents, children’s behaviours and progress. The meetings help staff agree therapeutic strategies to support children and this promotes consistent care to children.

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The effectiveness of leaders and managers: good

Staff provided the inspector with positive feedback. They said that they feel valued and listened to. Staff receive regular supervision, which gives staff further opportunities to reflect on their practice. New staff receive a good induction to help them to understand their roles and responsibilities.

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The effectiveness of leaders and managers: good

Positive feedback was shared with the inspector from two teachers, one mental health practitioner and one social worker. Professionals shared how managers have worked well with them to help them provide co-ordinated support to children.

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The effectiveness of leaders and managers: good

Managers use weekly and monthly monitoring and review systems to evaluate children’s progress and to address any areas of development. However, the six- monthly review of the quality of care was not submitted to Ofsted within the required timescale. Inspection report children’s home: SC457089 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (1)(4)) 30 April 2022 Inspection report children’s home: SC457089 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar, Hertfordshire EN6 1AG

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Inspector

Shazana Jamal, Social Care Inspector Inspection report children’s home: SC457089 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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