Children's Home run by Cambian Childcare Limited in Torbay

Inspection report children’s home: SC457567 1 SC457567 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide residential care and accommodation for one child.

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Information about this children’s home

There is currently no registered manager in post.

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Information about this children’s home

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

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Information about this children’s home

We last visited this setting on 3 March 2021 to carry out a monitoring visit. The report is published on our website.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC457567 2

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Inspection date Inspection type Inspection judgement

19/06/2019 Full Good 21/01/2019 Full Outstanding 02/10/2017 Full Good 29/11/2016 Full Good Inspection report children’s home: SC457567 3

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Overall experiences and progress of children and young people: good

The child has settled well into their home. Her personal items were seen in several communal areas, although there is a lack of photos, which would promote this further. The home is well maintained. It was not seen to be immaculate but it felt homely.

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Overall experiences and progress of children and young people: good

The child has pets, including a therapy dog, and two rats that live in her bedroom. The garden is small and needs some landscaping as the child would like some space to lie on the grass in the sun. There is a hot tub, which provides the child with the opportunity to relax in warm water. She greatly enjoys being in water and the hot tub provides a calming sensory opportunity for her. She also benefits from several varied experiences, including snorkelling, swimming in the sea and visiting a local stable.

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Overall experiences and progress of children and young people: good

One child has moved on since the last inspection. They lived at the home for over two years and made significant progress during this time. The move was part of natural progression. They are continuing with their education and remain in contact with staff, and recently met up with some of the team.

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Overall experiences and progress of children and young people: good

The child who currently lives at this home is happy. She told the inspector, ‘Staff don’t shout at me here to go to my room like at other places, they ask me why I do things and how I feel’. She views the home is ‘outstanding’ and importantly she feels that staff care about her. She was relaxed, happy and chatty during the inspection.

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Overall experiences and progress of children and young people: good

The child is not currently attending formal education. Education has been sourced for her at the provider’s own school. At this point, she is refusing to attend and would like to go to a mainstream school. Informal learning opportunities are provided at the home. Plans have started to be made, which include the provision of a tutor in conjunction with school.

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How well children and young people are helped and protected: good

Overall, safeguarding and safety planning are of a good standard. Due to the high risk and severity of self-harm, support plans around this are evolving to help support the child and to reduce incidents. This has had a positive impact. One incident was not managed well; however, learning has been taken from this and a more nurturing approach promoted.

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How well children and young people are helped and protected: good

Self-harm incidents have reduced. The action taken is thorough and robust. Medical attention is promptly sought, when required, and support for the child is nurturing and attentive. Each incident is carefully reviewed by the manager and learning opportunities are consistently taken. This helps staff to understand how to best meet the child’s needs. Inspection report children’s home: SC457567 4 The manager has developed a creative, child-focused behaviour support approach that is based on praise and nurturing. In addition, the child is being supported to enjoy a healthier diet, which is a health need for the child.

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How well children and young people are helped and protected: good

There has been one incident where the child has gone missing from the home. This was well managed, and the appropriate actions were taken. The return home discussion was delayed; however, the manager ensured that this was completed by contacting the relevant professionals numerous times.

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How well children and young people are helped and protected: good

Safeguards in respect of mobile phone and internet use are lacking. There are no parental controls or restrictions on the child’s internet access. This was raised as an issue by the manager with the placing authority. There is a clear protocol which is based on the child being open and honest, and staff are completing checks on the child’s phone. However, these checks are not robust enough.

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good

There have been numerous changes in the management of the home and a registered manager is not in post. This does not promote consistency and stability for both the child and staff.

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good

The acting manager is providing good oversight of the care provided at the home. He is reflective and nurturing in his approach and is leading the team to provide a good standard of parenting.

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good

Staff are working closely with the local authority and the child and adolescent mental health services to promote a consistent approach. This is having a positive impact on the child. Feedback received from the child’s social worker is positive about the standard of care provided at the home.

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good

Supervision sampled was seen to be thorough and reflective. Training needs are regularly reviewed, and training is provided to ensure that staff have current knowledge which meets the children’s needs.

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good

Case records reflect the child’s everyday life. Overall, they are child centred and often written in conjunction with the child. At times, some institutional language is used. Inspection report children’s home: SC457567 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in this paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm. (Regulation 12 (1) (2)(i)(ii)(iii))

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Requirement Due date

In particular, safeguards surrounding a child’s use of their mobile phone and the internet, and support for children to understand how to keep themselves safe must be robust. 18 August 2021

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC457567 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian Childcare Limited, Metropolitan House, 3 Darkes Lane, Potters Bar, Hertfordshire EN6 1AG

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Children’s home details

Responsible individual: Nicola McClements

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Inspector

Polly Soper, Social Care Inspector Inspection report children’s home: SC457567 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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