Children's Home run by Cambian Childcare Limited in Torbay

Inspection report children’s home: SC457567 1 SC457567 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a large private company. It provides care and accommodation for one child.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 21 January 2019

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none

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Inspection date Inspection type Inspection judgement

21/01/2019 Full Outstanding 02/10/2017 Full Good 29/11/2016 Full Good 01/03/2016 Interim Sustained effectiveness Inspection report children’s home: SC457567 2

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

14: The care planning standard The care planning standard is that children receive well planned care from the home and have a positive experience of the admission and transition process. In particular, that the registered person ensures— that arrangements are in place to manage and review the placement of children in the home. (Regulation 14(2)(b)(ii)) This specifically relates to the need to ensure that each child has a placement plan that contains clear aims and objectives that are regularly reviewed and documents their progress. 08/07/2019

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Overall experiences and progress of children and young people: good

The young person living at the home benefits from receiving nurturing care from the consistent staff team. A strength of the home is how the staff have carefully built positive and trusting relationships with the young person. These relationships form the basis from which the young person is beginning to increase her self-esteem and self- confidence. The staff understand the importance of remaining in touch with young people who have left the home, so that they continue to feel cared for when they leave. Young people who have left the home enjoy regular communication with the manager and the staff, who continue to care and take an interest in these young people. The staff succeed in supporting the young person to reduce her risk-taking and harmful behaviours. The staff know the young person very well and act promptly if they become aware of even the slight changes in her mood. Extensive guidance has been obtained

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Overall experiences and progress of children and young people: good

from relevant professionals so that the staff know what action to take should the young person need specialist support. The young person is benefiting from the stability of living at the home. This stability is giving her a secure base from which to increase her confidence and make further Inspection report children’s home: SC457567 3 progress. The young person’s independent living skills are improving. Staffing levels are reduced and the young person is enjoying shopping for and cooking meals, managing her own personal hygiene without prompting, and is participating in a youth forum. The staff succeed in promoting family relationships. The young person is now enjoying overnight stays with her family and has regular visits to the home from her friends, who can sleep over. The staff recognise the importance of these relationships, as the young person’s plan is to return to her home town when she leaves the home and will need the

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Overall experiences and progress of children and young people: good

ongoing support of her family and friends. The staff are clear about what they are aiming to achieve with the young person. However, how these aims will be achieved is not detailed in the young person’s placement plan, which is not regularly updated. A place for the young person at a further education college is arranged for the autumn term. The steps that need to be achieved so that the young person feels confident and willing to attend the college are not detailed in her plan. These steps are important, as the young person has been refusing to engage in education. The young person is making progress with achieving a positive daily routine. There are still days where she refuses to get up until late morning or afternoon. How the staff intend to support the young person to learn to benefit from a regular daily routine and get up in the mornings through using creative strategies is not detailed in her placement

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Overall experiences and progress of children and young people: good

plan. The young person is encouraged by the staff to give her views and opinions. She is now a member of the company young people’s forum. Prospective staff are interviewed by the young person, who is also involved in making a video about the role of care staff to show prospective staff members to inform them about the role. These responsibilities are helping the young person to have increased confidence in her abilities and social skills.

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How well children and young people are helped and protected: good

The staff understand the potential risks that the young person may present. Comprehensive assessments of risk and control measures are in place to help to keep her safe. The staff are open to learning from any incidents that could have been managed differently and implement this learning. The manager and the staff have strong links with safeguarding professionals and the police and, when needed, gain advice and support from them to help to keep the young person safe. The young person benefits from living in a home where the staff understand the importance of young people learning how to keep themselves safe when they are online. The young person has an online workbook that she uses to learn about how to keep herself safe when using social media. The staff are vigilant and monitor the young person’s use of the internet while allowing her the freedom to learn how to keep herself safe. The young person does not go missing because she has a sense of safety and well-being

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How well children and young people are helped and protected: good

living at the home. She is now able to confide in the staff if she is feeling unsafe or has a concern. This means that staff can take prompt action to respond and reassure the Inspection report children’s home: SC457567 4 young person. Comprehensive staff recruitment procedures are in place and are effectively implemented by managers. This helps to ensure that only suitable people are employed in the home. Trends and patterns relating to the young person’s behaviour are closely monitored and are recorded in graph form, to aid staff and the young person to clearly see how the young person’s harmful behaviours are reducing, or if there is a reason for an increase.

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The effectiveness of leaders and managers: good

The registered manager is experienced and appropriately qualified to undertake the management role in the home. She succeeds in creating a culture in the home where all staff have high aspirations and high expectations for the young people they care for. The registered manager is also ambitious for individual staff members and supports them to achieve their ambitions and increase their skills. The registered manager also manages another children’s home in the company. She is also a senior practitioner in the company, where she offers advice and support to other managers. She is supported by a deputy manager and spends two days per week in the home. The additional responsibilities impact her management oversight of the home to ensure that important tasks such as care planning and documents are kept up to date and are promptly undertaken. A strength of the home is the extensive training opportunities offered to the staff team

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The effectiveness of leaders and managers: good

so that staff are equipped with the skills that they need to effectively care for the young person. Topics such as ligature management, safeguarding, prevent training and attachment training are among the wide range of training topics available. The staff team is consistent and stable. The staff report that they feel very well supported by the manager, they enjoy their job and that the home is a positive place to work. Because the staff are so well supported and supervised by the manager, they in turn can offer high-quality support and care to the young person. The manager is tenacious and actively challenges other services and professionals if she thinks that they are not offering the young person a high quality of service. Recently, the registered manager has effectively supported the young person to obtain a place at college, ensured that the young person was disapplied from taking her GCSE examinations, advocated for the young person to change her social worker, and is

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The effectiveness of leaders and managers: good

liaising with other professionals to obtain an educational and healthcare plan for the young person. Feedback from other professionals is positive. Placing authorities praise the quality of care given to their young person at the home and how the young person is settled and making very good progress at the home. The home meets its stated aim of providing a homely and comfortable environment for the young person. Any damage in the house is promptly repaired and the home is well decorated. The young person gains a sense of belonging from their art and photographs being displayed around the home. Inspection report children’s home: SC457567 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC457567 6

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Cambian Childcare Limited, 4th Floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London W6 9RU

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Children’s home details

Responsible individual: Victoria Elworthy

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Inspector

Tina Maddison, social care inspector Inspection report children’s home: SC457567 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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