Children's Home run by Cambian Childcare Limited in Torbay

Inspection report children’s home: SC456863 1 SC456863 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a large private company. It is registered to provide care and accommodation for one child.

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Information about this children’s home

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

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Information about this children’s home

We last visited this setting on 16 and 17 December 2020, to carry out an assurance visit. The report is published on our website.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: Good

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good

Enforcement action since last inspection: None Inspection report children’s home: SC456863 2

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Inspection date Inspection type Inspection judgement

10/07/2019 Full Good 10/09/2018 Full Outstanding 09/11/2017 Full Good 20/02/2017 Interim Sustained effectiveness Inspection report children’s home: SC456863 3

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Overall experiences and progress of children and young people: good

One child recently moved into the home. Planning for the child’s move to the home was good, which ensured that it was a positive experience for the child. One staff member prepared a large welcome hamper. This was happily received by the child, and was not opened by them for several days as they wanted to keep it intact.

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Overall experiences and progress of children and young people: good

An education package was developed before the child arrived. Importantly, they were able to continue with forest school, which was already in place prior to their move in. They enjoy this part of their education and have also started rugby club, surfing and scootering. The child was observed by the inspector to be comfortable in their home.

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Overall experiences and progress of children and young people: good

This home is well maintained and provides a welcoming environment for children. Toys scattered on the lounge floor demonstrate a relaxed environment. Personalised touches, such as photographs and a list of the child’s favourite things, help to promote the sense of the home being theirs.

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Overall experiences and progress of children and young people: good

One child has moved on since the previous inspection. This child made significant progress and was well supported to move on. Staff remain in touch with them.

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How well children and young people are helped and protected: good

Safeguarding practice is of a good standard. Actions taken to support the child during incidents are effective and nurturing.

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How well children and young people are helped and protected: good

Guidance that enables staff to meet the child’s needs is evolving as the child settles into their home. The manager thoroughly analyses incidents and the actions taken by staff. This reflective approach is promoting a good understanding of the child’s needs.

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How well children and young people are helped and protected: good

Boundaries are consistently applied for the child. This has resulted in a recent reduction in the number of incidents that have occurred. The child is also growing increasingly able to manage their emotions without becoming frustrated or angry.

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How well children and young people are helped and protected: good

There have been no allegations made against staff. However, in contrast, two complaints have been made by the manager, regarding adults who are external to the home. This is due to concerns about their responses to the child’s needs.

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How well children and young people are helped and protected: good

An internal investigation was completed due to poor decision-making by one member of staff, which placed two children at risk of harm. The investigation was thorough and recommendations to address shortfalls are clear. Inspection report children’s home: SC456863 4

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The effectiveness of leaders and managers: good

The acting manager has been fully supported to take over responsibility of the home He is establishing himself in the role and is in the process of applying to become registered.

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The effectiveness of leaders and managers: good

The manager challenges other professionals if he considers that they have not acted in the child’s best interests. This demonstrates his commitment and drive to improve standards of care in a wider context.

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The effectiveness of leaders and managers: good

Management oversight of practice is good, and reflection is consistently used as a way to improve it. This is enabling staff to learn how to meet the child’s needs in the best way.

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The effectiveness of leaders and managers: good

The home is fully staffed and recruitment processes in place are used to ensure that staff are suitably vetted.

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The effectiveness of leaders and managers: good

Some terminology used in records is institutional and is not appropriate, given the child’s emotional needs. This detracts from the nurturing ethos which is promoted in the home. Inspection report children’s home: SC456863 5

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Recommendation

 The registered person should ensure that children’s records are written in a way that supports the child to understand their history, according to their age and understanding. In particular, records should be written in a way which is appropriate to the child’s emotional needs. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456863 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Children’s home details

Responsible individual: Victoria Elworthy

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Inspector

Polly Soper, Social Care Inspector Inspection report children’s home: SC456863 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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