Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC066183 1 SC066183 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and provides care for up to three children who have social and emotional difficulties. The registered manager is suitably qualified and has completed the level 5 diploma in leadership and management.

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Information about this children’s home

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

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Information about this children’s home

We last visited this home to undertake a full inspection in January 2020. The report is published on the Ofsted website.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 20 January 2020

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC066183 2

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Inspection date Inspection type Inspection judgement

20/01/2020 Full Good 06/02/2019 Full Outstanding 13/11/2017 Full Outstanding 01/03/2017 Interim Improved effectiveness Inspection report children’s home: SC066183 3

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Overall experiences and progress of children and young people: good

Staff know children well and invest in them. Children have positive relationships with staff. Children informed the inspector that they get on well with staff and can talk to them about how they feel. This helps children to develop a sense of belonging and trusted relationships.

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Overall experiences and progress of children and young people: good

Since the last inspection, some children have not stayed for long. The manager has undertaken learning from this and now ensures that children are matched well to staff skills and experience and to children already living at the home. Crucially, the manager now ensures that she has all the relevant information before children move in. Children feel welcomed when they move into the home and settle quickly.

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Overall experiences and progress of children and young people: good

Most children make good progress from their starting points. One child has been living in the home for four years and is now making plans to move on to a supported living arrangement. For another child, this is the longest place she has lived and she, too, is working on a planned move to semi-independence where she will be closer to her family. Staff have helped children to work on life skills to help them when they move on.

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Overall experiences and progress of children and young people: good

The manager has worked hard to ensure that children access relevant education provision. One child returned to school after a three-year gap and now attends school full time. Staff have supported children to choose college courses and attend college interviews. This has helped them to secure a course in their chosen field of study. Staff help children to recognise the importance of education and, because of this, children have made progress with their learning.

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Overall experiences and progress of children and young people: good

The manager advocates for children to receive specialist health support. She has supported children to access specific health assessments and appropriate therapeutic intervention. This promotes children’s good health and well-being.

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Overall experiences and progress of children and young people: good

Children have done well to deal with the restrictions imposed as a result of the Covid-19 pandemic. They have listened to staff guidance which has helped them to adhere to the rules. Children have enjoyed going on bike rides, walks, feeding horses, baking, cooking and painting with staff. This has helped to build on the positive relationships children have developed with staff. Since the restrictions have eased, children have been to the cinema and theme parks and have made plans for future activities.

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Overall experiences and progress of children and young people: good

Children share their views in one-to-one discussions with staff. They use this time to reflect on their feelings, behaviours and interests. However, staff do not always try different ways to help children to talk together to learn more about each other and how they want to develop the home. Inspection report children’s home: SC066183 4

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How well children and young people are helped and protected: good

Children do not generally go missing from the home. When this is a concern, the manager has clear, jointly agreed missing from care protocols in place which detail signs, triggers and strategies for staff to help them to address any issues. For one child who was at high risk of going missing, the manager and staff have been able to work with her to significantly reduce her missing from home incidents. The child last went missing from the home 10 months ago. This is indicative of the excellent progress she has made.

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How well children and young people are helped and protected: good

Staff respond to incidents of concern well. They undertake follow-up work with children to help them discuss their views and feelings and agree ways to manage their behaviours differently. This enables children to understand the impact of their behaviour on themselves and other people.

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How well children and young people are helped and protected: good

Children develop strategies to help them to regulate their emotions better and this means that incidents of self-harm are rare. When children do harm themselves, staff respond well and offer additional support to them.

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How well children and young people are helped and protected: good

Staff appointed to work in the home are recruited safely. This means that safe adults care for children.

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How well children and young people are helped and protected: good

Staff recognise triggers to children’s behaviours and can work with children to help them to de-escalate difficult situations. Staff offer children some praise and rewards for their positive behaviours. This helps children to see that staff recognise the steps they have taken to change their behaviours. However, the manager does not always record these rewards and this is a missed opportunity to show the good work that the staff and children do.

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The effectiveness of leaders and managers: good

The manager is very experienced and offers stability to the team, having managed the home for several years. She has good insight into the needs of the children. The manager has plans to develop the service to maintain good standards and improve.

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The effectiveness of leaders and managers: good

The staff team is very experienced with most staff having worked in the home for a number of years. Staff come from a variety of backgrounds and have a range of experiences. This presents new staff with good learning opportunities and support when they join a stable and knowledgeable team. In turn, this provides children with continuity of care.

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The effectiveness of leaders and managers: good

Staff receive regular supervision which is detailed and reflective. New staff are well supported through their induction and probationary period. Staff who have worked in the home for longer have appraisals and the manager supports them with their professional development. When there are issues around staff practice, the manager addresses this which helps staff to reflect and improve their practice. Inspection report children’s home: SC066183 5 Staff have completed mandatory training as well as additional training relevant to the children’s individual needs and behaviours. Most of the staff have the required level 3 qualification in caring for children. Additional guidance from the company’s clinical team further enhances staff’s understanding of children.

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The effectiveness of leaders and managers: good

Feedback from the professionals to the inspector is positive. They told the inspector that the manager and staff communicate well with them and that they feel children are making good progress. One child’s social worker said that this is the best children’s residential home she has worked with. Inspection report children’s home: SC066183 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Recommendations

 The registered person should ensure that staff make use of opportunities to help children build positive relationships with each other and learn about each other. (‘Guide to the children’s homes regulations including the quality standards’, page 38, paragraph 8.6)  The registered person should ensure that staff evidence how positive behaviour of children is promoted. (‘Guide to the children’s homes regulations including the quality standards’, page 39, paragraph 8.11)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC066183 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian Childcare Limited, 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Shazana Jamal, Social Care Inspector Inspection report children’s home: SC066183 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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