Children's home run by Hexagon Care Services Limited in Preston

Inspection report for children’s home - monitoring visit: SC480850 1 SC480850

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Hexagon Care Services Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to provide care and accommodation for up to three children and/or young people. It is owned and operated by a private provider. The manager was registered in November 2019.

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This monitoring visit

This home was judged to have serious and widespread failures at the assurance visit on 8 December 2020. Ofsted raised six requirements at that time. At this monitoring visit, it was found that leaders and managers have addressed five of these requirements. The remaining requirement will be assessed at the next inspection.

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This monitoring visit

The registered manager works closely with the responsible individual to improve the care that the child receives. The registered manager is focused on embedding the recent changes he has made. These include thorough daily monitoring and oversight of staff practice and an emphasis on the use of a restorative approach to support the child. As a result of these improvements, the staff said that they now feel more supported, which helps them to support the child. One member of staff said, ‘Everything is better in every way. The team are working together better. They are all working in the same direction now.’

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This monitoring visit

The quality of care has improved since the assurance visit. The registered manager has introduced monitoring systems to assess the child’s progress and safety, the quality of staff supervision, the content and quality of case file records, and the quality of staff supervision and training. This means that the registered manager now knows the strengths of the home and the areas for improvement. This enables him to develop the service to meet the child’s needs.

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This monitoring visit

The child now receives consistent care and support from the staff. The registered manager has reviewed and updated the child’s risk assessment. This provides staff with clear actions to follow to help keep the child safe. Inspection report for children’s home - monitoring visit: SC480850 2 The staff have now completed training around restorative practice. This helps them to understand the significance of their relationships with the child, and use these to provide care and support that meets the child’s needs. As a result, the child’s day-to- day experiences have improved. With regard to the benefits of this training, one member of staff said, ‘We now reflect and think out of the box. We have really changed the way we work. Using relationships with children is so much better.’

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This monitoring visit

Since the assurance visit, the registered manager has deactivated the bedroom door alarms that were used in the home. The child now has unrestricted movement around the home and no internal doors are locked unnecessarily. This creates a welcoming and homely environment for the child to live in.

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Recent inspection history

Inspection date Inspection type Inspection judgement 22/10/2019 Full Good 19/06/2018 Full Outstanding 12/09/2017 Full Outstanding 17/03/2017 Interim Improved effectiveness Inspection report for children’s home - monitoring visit: SC480850 3

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Statutory Requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (5)) 30 April 2021

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Unique reference number: SC480850 Inspection report for children’s home - monitoring visit: SC480850 4 Provision sub-type: Children’s home

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Children’s home details

Registered provider: Hexagon Care Services Limited

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Children’s home details

Registered provider address: Unit 1 Tustin Court, Riversway, Preston PR2 2YQ

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Inspectors

Jamie Richardson, Social Care Inspector Gemma McDonnell, Social Care Inspector Inspection report for children’s home - monitoring visit: SC480850 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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