Children's Home run by Cambian Childcare Limited in Blackpool

Inspection report children’s home: SC415710 1 SC415710 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for up to three young people who may have social, emotional and/or learning needs. The home is operated by a private organisation.

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Information about this children’s home

There is a manager in post who has been registered with Ofsted since September 2017.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 22 January 2019

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC415710 2

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Inspection date Inspection type Inspection judgement

22/01/2019 Full Good 28/11/2017 Full Good 26/01/2017 Interim Sustained effectiveness 15/09/2016 Full Good Inspection report children’s home: SC415710 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home. (Regulation 14(1)(a)(b)) 28/02/2020

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Recommendations

 Please see regulation 23. Care must be taken to ensure prescribed medicines are only administered to the individual for whom they are prescribed. Medicines must be administered in line with a medically approved protocol. Individual instructions, such as ‘as and when required’ protocols must be clearly recorded. (‘Guide to the children’s homes regulations including the quality standards’, page 35, paragraph 7.15)  Staff should be familiar with the home’s policies on record keeping and understand the importance of careful, objective, and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.4)

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Recommendations

 In some cases, restraint or restriction of freedom may be necessary as a consequence of a child’s impairment or disability. Details about planned and agreed approaches to restraint or restriction of freedom to be applied in the day-to-day routine of the child must be included in their EHC plan, statement of special educational needs or within their care plans. (‘Guide to the children’s homes regulations including the quality standards’, page 47, paragraph 9.43) Inspection report children’s home: SC415710 4

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Overall experiences and progress of children and young people: good

Young people receive their care from a consistent staff team that knows them well and understands their needs. This promotes positive and nurturing relationships that support young people’s progress and general well-being.

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Overall experiences and progress of children and young people: good

Staff understand the importance of education and develop effective relationships with education providers. Young people’s progress is consistently reviewed to help ensure that their individual arrangements for learning continue to meet their needs.

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Overall experiences and progress of children and young people: good

Staff work positively with birth families and carers. Contact is closely supported, and in some examples, staff have supported young people to improve difficult relationships with families. This promotes young people’s sense of identity and self-esteem.

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Overall experiences and progress of children and young people: good

Young people have opportunities on a day-to-day basis to engage in fun and fulfilling activities. Staff recognise and encourage their individual talents and interests. Young people take part in community activities, such as swimming clubs and football teams. This supports them to develop skills, have fun and develop positive friendships.

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Overall experiences and progress of children and young people: good

Staff encourage young people to share their thoughts, wishes and feelings and where possible, ensure that these are considered when planning their care. Individual key-work sessions are of good quality and address areas relevant to individual young people.

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Overall experiences and progress of children and young people: good

Young people are receiving well-planned support to prepare for their transitions into adulthood. Staff enable young people to express their choices about their future care planning. Individual transition plans help to ensure that young people are practically and emotionally prepared for their next steps.

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How well children and young people are helped and protected: good

Arrangements to protect and safeguard young people are good. Young people feel safe and readily share any concerns or worries with staff. One young person said of the staff, ‘I can talk to them about anything and I know that they are always there for me.’

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How well children and young people are helped and protected: good

Staff have a good understanding of the risks to each young person’s safety and well- being. Individualised risk management plans ensure that staff are aware of the day-to- day arrangements to protect young people from harm.

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How well children and young people are helped and protected: good

Staff support young people’s understanding of personal safety. Individual key-work sessions in areas such as safe relationships help young people to develop their knowledge and understanding, and to make safer choices.

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How well children and young people are helped and protected: good

Young people have made good progress in reducing high-risk behaviours. For example, concerns in relation to young people going missing or being exploited have reduced significantly following their admissions. Inspection report children’s home: SC415710 5 Young people do not go missing frequently from this home. However, there is clear guidance in place for staff about the action they should take to safeguard any young person in these circumstances.

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How well children and young people are helped and protected: good

Due to the nature of her needs, one young person, who is soon to move on to an adult service, requires a high level of day-to-day support. In addition, there are circumstances where the young person’s freedom of movement may be restricted in order to protect her from harm. A recommendation is raised that regular multi-agency review takes place to ensure that any restrictions are in line with relevant legislation.

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The effectiveness of leaders and managers: good

There is a manager in post who has been registered with Ofsted since September 2017. She is supported by a well-established management team and effective arrangements are in place for her ongoing support and supervision.

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The effectiveness of leaders and managers: good

The manager works positively with external professionals to help ensure that young people receive effective care and support. In circumstances where external services fall short, the manager is able to challenge them and advocate for young people.

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The effectiveness of leaders and managers: good

Care is usually taken to properly understand and consider the needs of young people prior to agreeing to their admission. However, on one occasion, some opportunities to gather the full range of information about a young person’s care needs were missed. This resulted in some potential shortfalls in a young person’s care. The manager has identified learning from this incident and a requirement is made to support improvement in admission processes.

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The effectiveness of leaders and managers: good

Turnover of staff is low at this home. Staff consistently report good levels of support and supervision and describe a positive culture at the home. A staff member described the ability of the team to positively challenge each other and reflect together on practice.

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The effectiveness of leaders and managers: good

Staff benefit from a comprehensive training programme and receive regular refresher training. Regular supervision and team meetings support effective communication and teamwork.

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The effectiveness of leaders and managers: good

The manager makes effective use of quality assurance processes. This means that she is able to identify shortfalls and address them in a quick and efficient manner. There is clear information in place describing actions taken in response to adverse incidents or complaints. This helps to ensure that any potential learning is identified to support ongoing improvement. Inspection report children’s home: SC415710 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC415710 7

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Road, Potters Bar EN6 1AG

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Inspector

Marie Cordingley, social care inspector Inspection report children’s home: SC415710 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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