Children's Home run by Cambian Childcare Limited in Blackpool

Inspection report children’s home: SC415710 1 SC415710 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for up to three young people who may have social, emotional and/or learning needs. The home is operated by a private organisation.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 28 November 2017

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC415710 2

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Inspection date Inspection type Inspection judgement

28/11/2017 Full Good 26/01/2017 Interim Sustained effectiveness 15/09/2016 Full Good 29/03/2016 Interim Sustained effectiveness Inspection report children’s home: SC415710 3

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Recommendations

 (Specifically relating to information sharing with external agencies following a significant event.) The home’s record of the event must include a description of the action taken and the outcome of any resulting investigation. (‘Guide to the children’s homes regulations including the quality standards’, page 63, paragraph 14.14)

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Recommendations

 Staff must help each child to prepare for any moves from the home, whether they are returning home, moving to another placement or adult care, or to live independently. This includes supporting the child to develop emotional and mental resilience to cope without the home’s support and, where the child is moving to live independently, practical skills such as cooking, housework, budgeting and personal self-care. This support should be clearly detailed in the child’s internal placement plan and be regularly reviewed. (‘Guide to the children’s homes regulations including the quality standards’, page 17, paragraph 3.27)

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Recommendations

 The registered person should ensure that staff continually and actively assess the risks to each child and make sure that the plans in place to manage these risks are clear. (‘Guide to the children’s homes regulations including the quality standards’, page 42, paragraph 9.5) Inspection report children’s home: SC415710 4

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Overall experiences and progress of children and young people: good

Young people are cared for by staff who know them well and understand their needs. This supports their progress and promotes their safety and well-being. Young people are making good progress in areas such as education, and are increasing in confidence.

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Overall experiences and progress of children and young people: good

Young people themselves recognise their positive progress and speak highly of staff. They describe warm and trusted relationships, and confirm that they feel safe and comfortable in their home. One young person said, ‘The staff are the best. They don’t just leave you if you are upset. They come to see you and try to cheer you up. One day when I was upset in my room, they brought me a hot chocolate. They are all really kind and nice.’

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Overall experiences and progress of children and young people: good

All the young people have full-time education placements and have improved their engagement in education since their admission. Staff understand the barriers that some young people face in accessing education. They work effectively with school staff to ensure that young people have the necessary support to achieve their potential.

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Overall experiences and progress of children and young people: good

Young people are encouraged to engage in positive activities. Their interests and hobbies are supported, as are positive friendships. One young person was very excited to be arranging a sleepover with some of her friends from her church group.

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Overall experiences and progress of children and young people: good

One young person is reaching the age of independence. The registered manager has worked closely with external professionals to ensure that planning for this process begins in good time to ensure that she is well prepared. The young person is being supported to develop her independence skills within the home. However, the plans in relation to this support, and her progress, could be more detailed to help to ensure that staff are supporting her in a consistent manner.

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How well children and young people are helped and protected: good

Young people are well cared for in a safe environment. They express confidence in the staff and confirm that they are able to share any worries or concerns that they have. One young person described a recent incident at school which she felt the registered manager dealt with very well. She said, ‘That made me feel safe. Like she’s ‘got our back’ all the time.’

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How well children and young people are helped and protected: good

For each young person, there has been a significant reduction in risk since their admission. For example, one young person has a history of being missing from home, offending and substance misuse, but has not engaged in any of these behaviours since her admission.

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How well children and young people are helped and protected: good

Staff have a good understanding of the risks to young people’s safety and well-being, and are able to clearly describe measures to keep young people safe. There is also good Inspection report children’s home: SC415710 5 understanding of the need to allow young people to take positive risks to aid their growth and promote independence. In a small number of examples, the written guidance could be improved to help to ensure that good risk management practice is underpinned by clear, recorded information.

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How well children and young people are helped and protected: good

Staff are skilled in understanding young people’s behaviours and emotional responses. Records demonstrate that staff are able to de-escalate most heightened situations, which means that the numbers of incidents requiring physical intervention are low. This positive and consistent support helps young people to develop safer behaviours over time.

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The effectiveness of leaders and managers: good

The home is led by a suitably qualified and experienced registered manager who has been registered since June 2017. The registered manager provides effective leadership and demonstrates a strong commitment to the young people in her care.

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The effectiveness of leaders and managers: good

The registered manager and staff work effectively with external agencies to ensure that young people receive appropriate care and support. Feedback from professionals who work with the home is consistently positive. One social worker said, ‘This home is fantastic. They work efficiently and effectively. I have no concerns, only praise for them.’

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The effectiveness of leaders and managers: good

There is a low turnover of staff at the home. This means that young people benefit from consistency and are supported by people who know them well. Staff describe a positive culture and confirm that they feel well supported.

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The effectiveness of leaders and managers: good

Staff express satisfaction with the training that they receive. One staff member commented that she had been encouraged to embark upon a management development programme which she felt would benefit her greatly. The registered manager constantly reviews the home’s training programme to ensure that it is in line with young people’s needs. This helps to ensure that staff have the skills and knowledge to support young people well.

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The effectiveness of leaders and managers: good

The registered manager uses quality assurance systems effectively to ensure that any required improvements or areas for development are identified. Significant events are carefully analysed to ensure that any potential learning is recognised. This helps to ensure that the service is constantly improving. Inspection report children’s home: SC415710 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC415710 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London, Middlesex W6 9RH

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Inspector

Marie Cordingley, social care inspector Inspection report children’s home: SC415710 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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