Children's Home run by Cambian Childcare Limited in Middlesbrough

Inspection report children’s home: SC465079 1 SC465079 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider. It is registered to care for one child or young person who may have social and/or emotional difficulties. The suitably qualified and experienced manager registered with Ofsted in 2018.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: None Inspection report children’s home: SC465079 2

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Inspection date Inspection type Inspection judgement

06/03/2019 Full Good 06/12/2017 Full Good 23/02/2017 Interim Improved effectiveness 17/05/2016 Full Outstanding Inspection report children’s home: SC465079 3

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Overall experiences and progress of children and young people: good

The child has made good progress in this home. She is happy and settled and she states that she is well looked after. She has good relationships with members of staff, who know her very well. The child knows that her carers want the best for her and she responds well to them.

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Overall experiences and progress of children and young people: good

Members of staff help the child with her emotional well-being. Members of staff receive advice and guidance from a qualified mental health practitioner. This enhances the staff team’s awareness of the child’s emotional needs. She responds very well to her carers’ consistent, nurturing approach. As a result, she is becoming a more resilient, happier child.

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Overall experiences and progress of children and young people: good

The child is making good progress with her education. Her high levels of attendance help to improve her attainment. She is also developing her social skills, as she takes part in all aspects of the school day. Good communication between teachers and her carers means that she receives consistent information about how well she is doing. As a result of the success she experiences, her self-esteem and sense of self-worth are improving.

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Overall experiences and progress of children and young people: good

Members of staff help the child to take part in several activities in the local community. She has become a core member of some of the groups she attends. As well has being fun, these activities help her to develop her social skills. Her confidence has grown, and her self-esteem has improved because of these hobbies.

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Overall experiences and progress of children and young people: good

The child takes part in decision-making in the home. She tells her carers about what matters most to her. Staff team meetings begin with agenda items that the child puts forward. She knows that her views are taken seriously and are acted on when possible. This helps her to understand that what she says matters and that she has the right to influence her world.

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Overall experiences and progress of children and young people: good

The staff team has good relationships with members of the child’s family. Members of staff support the child to spend positive time with her family. This contact with family improves the child’s sense of identity.

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Overall experiences and progress of children and young people: good

Members of staff occasionally prevent the child from accessing certain areas of the house, to help manage her behaviour. There are no safeguarding reasons for doing so. This does not reflect the normal experience of children in a family home. This form of behaviour management does not prepare her for the future.

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How well children and young people are helped and protected: good

The child feels safe in this home. Carers develop bespoke risk assessments that include strategies to minimise the risks to the child. As a result of the trusting relationships the Inspection report children’s home: SC465079 4 child has formed with her carers, she reacts well to their efforts to keep her safe from harm.

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How well children and young people are helped and protected: good

The child does not engage in risk-taking behaviour. Members of staff carry out work with her regarding relevant issues, such as stranger danger and online safety. This work is supported by high levels of supervision. Because of this approach, the child can enjoy activities that are typically enjoyed by other children of her age, without being at risk of harm.

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How well children and young people are helped and protected: good

Members of staff manage the child’s behaviour effectively. They regularly review and adapt detailed behaviour management plans. This ensures that carers are consistent in their expectations of the child. Members of staff communicate clearly with teachers and adults in other settings. This means the child does not experience conflicting approaches to the management of her behaviour. As a result, there has been a marked reduction in the number and severity of significant incidents.

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How well children and young people are helped and protected: good

Members of staff rarely restrain the child. When such intervention is required, it is proportionate and effective. Debrief discussions take place with the child and members of staff. Any learning for staff members is highlighted and discussed with the team. As a result of this approach, the child is growing up knowing that adults do not need to restrain her to manage her behaviour. This is a powerful positive message to help the child regulate her own behaviour.

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The effectiveness of leaders and managers: good

The registered manager is committed to providing high-quality care for the child. Family members, professionals and members of staff are very positive about the way in which the registered manager leads the home. She ensures that members of staff understand the ethos of the home. As a result, the child receives care from a staff team that has a unified sense of purpose.

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The effectiveness of leaders and managers: good

The registered manager understands the progress that the child makes. Review and monitoring systems are generally good. The registered manager addresses any concerns about the well-being of the child or about staff practice. This means that the child makes sustained progress over a long period. However, monitoring processes did not identify that a key local authority document was missing from the child’s record. There is no evidence of the child being negatively affected by this shortfall. However, members of staff must have all relevant information to help them understand and meet the needs of the child.

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The effectiveness of leaders and managers: good

Supervision and recruitment processes ensure that the child is safeguarded. Issues regarding performance are dealt with swiftly and effectively. Members of staff are encouraged to be reflective. This means that staff feel valued by the registered manager, and that poor practice is addressed in a timely way. Inspection report children’s home: SC465079 5 The registered manager responds well to the external monitoring of the home. She is open to discussing the home’s operation and development. The registered manager values this input and completes identified tasks quickly. The child continues to live in a home where her needs are consistently met to a good standard. Inspection report children’s home: SC465079 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards.’ The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records (“case records”) for each child which— include the information and documents listed in Schedule 3 in relation to each child; are kept up to date. (Regulation 36(1)(a)(b))

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Requirement Due date

In particular, Schedule 3 states that a copy of any plan for the care of the child prepared by the child’s placing authority must be part of the child’s record. 28/02/2020

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Recommendations

 Just as in a family home, children should be able to access all shared areas of their home unless there are specific reasons why this would not meet a child’s needs. Limits on privacy and access may only be put in place to safeguard each child in the home (regulation 21(c)(i)). Any decisions to limit a child’s access to any area of the home, and any modifications to the environment of the home, must only be made where this is intended to safeguard the child’s welfare. All decisions should be informed by a rigorous assessment of that individual child’s needs, be properly recorded and be kept under regular review. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.10) In particular, rooms should not be locked as a form of behaviour management. Inspection report children’s home: SC465079 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC465079 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Jane Titley, social care inspector Cath Heron, social care inspector Inspection report children’s home: SC465079 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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