Children's Home run by Cambian Childcare Limited in Middlesbrough

Inspection report children’s home: SC465079 1 SC465079 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned and operated by a private provider. It is registered to provide care and accommodation for one child or young person who has emotional and/or behavioural difficulties.

p.1

Information about this children’s home

The registered manager has been in post since January 2018 and has an appropriate qualification.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 6 December 2017

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report children’s home: SC465079 2

p.1

Inspection date Inspection type Inspection judgement

06/12/2017 Full Good 23/02/2017 Interim Improved effectiveness 17/05/2016 Full Outstanding 08/03/2016 Interim Sustained effectiveness Inspection report children’s home: SC465079 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards.’ The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff— seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans; seek to secure the input and services required to meet each child’s needs; if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans; and seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of needs of children for whom it is intended that the children’s home is to provide care and accommodation. (Regulation 5 (a)(b)(c)(d))

p.3

Requirement Due date

In particular, the registered person must challenge local authority care planning in respect of education and health provision, as well as plans for children and young people moving on from the home. 30/04/2019

p.3

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; help each child to understand how to keep safe; have the skills to identify and act upon signs that a child is at risk of harm;

p.3

Requirement Due date

manage relationships between children to prevent them from 31/05/2019 Inspection report children’s home: SC465079 4 harming each other; understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; take effective action whenever there is a serious concern about a child’s welfare; and are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1)(2)(a)(i)(ii)(iii)(iv)(v)(vi) and (vii))

p.3

Requirement Due date

In particular, all staff and managers at the home should have training on the risks associated with county lines type behaviour and child sexual exploitation.

p.4

Overall experiences and progress of children and young people: good

The young person is happy, safe and well looked after. Because of the quality of care provided by staff, the young person has made substantial progress with their emotional health and well-being.

p.4

Overall experiences and progress of children and young people: good

Members of staff provide consistent, individualised care for the young person, who they know very well. Staff celebrate achievements and mark any progress made. This enhances the young person’s self-esteem and encourages further progress.

p.4

Overall experiences and progress of children and young people: good

The young person is cared for by a small number of trusted adults, who provide a warm and nurturing environment. The home is nicely decorated according to the interests and wishes of the young person. A wide selection of activities are available including toys, games and computer equipment. The young person feels valued and calls this their home.

p.4

Overall experiences and progress of children and young people: good

The young person attends several community groups alongside children who are not looked after. The young person also spends time with other children and young people who live locally. These activities broaden the young person’s experiences and are good for their self-worth and confidence.

p.4

Overall experiences and progress of children and young people: good

The young person is making progress in school academically and with their social relationships. Staff support education through close contact with teachers. Staff also encourage the young person to maintain good behaviour. Teaching staff praise the home’s staff for the help they provide. As a result, the young person views school positively and recognises the improvements they have made.

p.4

Overall experiences and progress of children and young people: good

The care that the staff team provides to the young person is informed by therapeutic principles. Members of staff consult with an appropriately qualified professional to ensure that this input is in the best interests of the young person. Members of staff remain calm and consistent when addressing behaviour or risk. This ensures that the Inspection report children’s home: SC465079 5 young person experiences their carers as confident and competent. Because of this approach, the young person feels safe and makes consistent progress.

p.4

Overall experiences and progress of children and young people: good

Members of staff support the young person to spend time with their family. A parent said that they are very happy with the way their child is being looked after and the help they receive from the staff team. The parent feels that their child is happy and likes all their carers. This link with members of their family helps the young person to retain a sense of identity. This will be increasingly important as the young person grows up.

p.5

Overall experiences and progress of children and young people: good

The young person is invested in the home. They take part in discussions with the staff team about activities, new foods to try and other topics of interest. The young person knows that their points of view are valued. This helps the young person to engage in other discussions, including about their development and progress in the home.

p.5

How well children and young people are helped and protected: good

The young person is safe in this home. Risk assessments are pertinent and individualised. A high level of supervision is key to all activities and this safeguards the welfare of the young person. On the rare occasion that the young person might be at risk, staff ensure an immediate response so that the concern is not repeated. As a result of this approach, the young person is growing up safe and free from harm.

p.5

How well children and young people are helped and protected: good

Staff provide consistent boundaries so that the young person knows they are being kept safe. The small staff team means that there are few differences of opinion over expectations. Because of the quality of care that staff provide to the young person, they are settled and increasingly responsive to expectations.

p.5

How well children and young people are helped and protected: good

Members of staff report any concerns appropriately, including to the regulator. This was an issue in a previous inspection but has not been repeated. Records show that incidents are monitored and followed up by the registered manager. Members of staff speak to the young person about a range of matters, including any concerns. This means that the young person knows that their carers want them to make progress and will help them to do so.

p.5

How well children and young people are helped and protected: good

Some members of staff struggle to manage when young people present with very challenging behaviour. The registered manager is aware of some environmental risk factors that impact on some young people. This knowledge now informs decision-making around admissions to the home.

p.5

How well children and young people are helped and protected: good

Not all staff have completed training on child sexual exploitation. No training on county lines behaviour has been undertaken. A requirement is made in this respect.

p.5

The effectiveness of leaders and managers: good

The registered manager is a supportive leader who has high expectations for the young person and the staff team. The registered manager leads by example and demonstrates skilled interactions with the young person. Because of this approach, the young person Inspection report children’s home: SC465079 6 consistently receives high-quality care from the staff team.

p.5

The effectiveness of leaders and managers: good

The registered manager knows what the home does well. The registered manager shows a strong commitment to improving the quality of care and outcomes for young people. The manager and senior members of staff carry out routine audits of records. As a result, the progress and development of the young person are fully monitored. Changes to care planning are made as required.

p.6

The effectiveness of leaders and managers: good

Members of staff undertake a variety of training. Additional training is arranged according to the particular needs of a child or young person. All members of staff are appropriately qualified or are completing qualifications. Because of the approach to learning in this home, the young person is looked after by carers who know how to meet their needs.

p.6

The effectiveness of leaders and managers: good

The registered manager ensures that supervision of staff and appraisal of practice take place regularly. Any performance issues are addressed quickly, so that the young person is not affected. The registered manager appropriately supports staff who have personal issues. Members of staff value the approach of their manager and perform highly as a result.

p.6

The effectiveness of leaders and managers: good

The registered manager ensures that the views of the young person are sought. Young people’s meetings are a priority for this home. The registered manager responds to requests and suggestions. For example, the home was recently decorated in line with the wishes of the young person. The young person is learning that they have a right to be heard and that their views can influence their world.

p.6

The effectiveness of leaders and managers: good

The registered manager also manages another solo-bed children’s home. The registered manager has effective working relationships with senior staff in both homes. This ensures that both homes receive the level of cover they need. The staff team in this home is made up of one gender. The registered manager ensures that the young person spends time with a range of adults to ensure that role modelling is balanced.

p.6

The effectiveness of leaders and managers: good

The registered manager communicates with key members of the professional network. The registered manager has not always escalated significant concerns quickly enough. As a result, there have been delays in transitions and to the provision of health and education services. A requirement is made in this respect.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look Inspection report children’s home: SC465079 7 after.

p.6

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC465079 8

p.7

Children’s home details

Registered provider: Cambian Childcare Limited

p.8

Children’s home details

Registered provider address: 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, London W6 9RH

p.8

Inspector

Jane Titley, social care inspector Inspection report children’s home: SC465079 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9