Children's Home run by Adeza Care Homes Limited in Waltham Forest

Inspection report children’s home: SC032468 1 SC032468 Registered provider: Adeza Care Homes Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately run children’s home. Its statement of purpose specifies that it will provide care and accommodation for up to four young people, aged between 14 and 18, who have emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager has been registered with Ofsted since August 2017.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: sustained effectiveness

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good

Enforcement action since last inspection: none Inspection report children’s home: SC032468 2

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Inspection date Inspection type Inspection judgement

21/03/2019 Interim Sustained effectiveness 15/05/2018 Full Good 11/01/2018 Interim Declined in effectiveness 15/08/2017 Full Good Inspection report children’s home: SC032468 3

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Recommendations

 Staff should understand the factors that affect children’s motivation to behave in a socially acceptable way. Staff should encourage an enthusiasm for positive behaviour through the use of positive behaviour strategies in line with the child’s relevant plans. (‘Guide to the children’s homes regulations including the quality standards’, page 39, paragraph 8.13)  Where there is a possibility that a child will run away or go missing from a children’s home placement, their placement plan should include a strategy to minimise this risk. (‘Guide to the children’s homes regulations including the quality standards’, page 45, paragraph 9.24) Specifically, review risk assessments and strategies to reduce risk when the risks to children increase.  Children should be encouraged by staff to see the home’s records as ‘living documents’ supporting them to view and contribute to the record in a way that reflects their voice on a regular basis. (‘Guide to the children’s homes regulations

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Recommendations

including the quality standards’, page 58, paragraph 11.19) In particular, the registered manager must ensure that children are supported to contribute to and have a say in their support plans. Where any child expresses unhappiness with support plans, a record of the child’s response must be recorded verbatim.

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Overall experiences and progress of children and young people: good

Staff provide good individualised care and support to young people. This is making a positive difference to them. A young person commented, ‘This is the first home that has acted to get me back into education.’ The young person in question is making positive progress in areas of their emotional development and they have been appointed as the children’s champion in the home.

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Overall experiences and progress of children and young people: good

Some young people living in the home have experienced multiple placement breakdowns in the past. These experiences mean that building positive relationships with staff members can be difficult. Staff work hard to promote positive relationships with young people and succeed in building respectful relationships. A social worker commented on how welcoming the home is and how quickly staff had engaged and supported the young person. Inspection report children’s home: SC032468 4 The staff team works closely with parents and has been successful in helping young people rebuild relationships and, ultimately, spend positive time with their families. A parent said, ‘I feel part of a team who are working hard to support my child. The staff consult and seek advice from me on all necessary matters. I feel more positive that in time he will be back with the family.’

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Overall experiences and progress of children and young people: good

Education, health and well-being outcomes for young people improve following their placement in the home. The educational arrangements include the use of home tutors and alternative educational placements that are tailored to suit the individual needs of young people. This means that young people make progress and, for some, exceed expectations. For example, a young person passed his GCSE in mathematics a year early and is currently preparing for mock exams in five subjects.

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Overall experiences and progress of children and young people: good

Young people’s voices are listened to. There is a good flow of information between the registered manager, the young people, staff and professionals. Because young people see staff acting in their best interests, they are more engaged in the life of the home. As a result, young people feel at home and have a sense of belonging.

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Overall experiences and progress of children and young people: good

The staff team members are skilled at ensuring that each young person starts to develop independence skills. They support young people to develop emotional and mental resilience together, and to learn practical skills such as cooking, personal self-care and budgeting.

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How well children and young people are helped and protected: good

Young people spoken with said that they feel safe and are safe in this home. Staff work with young people to help them to understand risks and how to stay safe. Staff understand the need for young people to become independent and take appropriate risks, and they help young people to manage their behaviours and regulate their responses.

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How well children and young people are helped and protected: good

Going missing is not an issue for most young people. However, for one young person, the frequency of missing-from-home episodes has increased significantly, as did the risks to their health and safety. Despite this, the home’s risk assessment did not indicate a high risk, nor did it include robust strategies to reduce risk.

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How well children and young people are helped and protected: good

Behaviour support plans and risk assessments are in place and provide the staff team with guidance on triggers to young people’s behaviours and how these can be managed. However, not all plans provide good enough guidance for staff on known behaviours or the procedures that should be taken to minimise them.

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How well children and young people are helped and protected: good

The introduction of impact risk assessments has helped to ensure that newly placed young people are suitable for the home. As a result, young people experience long-term and stable placements.

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How well children and young people are helped and protected: good

The staff team is well trained in all areas of safeguarding, including child sexual exploitation, risks from gangs/youth violence and child criminal exploitation. Inspection report children’s home: SC032468 5 Safer recruitment and selection processes are robust. This ensures that young people are cared for by adults who are deemed appropriate to do so.

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The effectiveness of leaders and managers: good

An experienced and qualified registered manager provides high levels of support and guidance for staff. This also ensures that young people receive good-quality care and support. The staff team is stable, ensuring consistency in practice.

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The effectiveness of leaders and managers: good

The registered manager has grown in confidence since the last inspection. She has enthused the staff team with energy and ambition. She has been instrumental in improving the day-to-day routines of the home.

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The effectiveness of leaders and managers: good

Rules and boundaries are now sensitively enforced by staff. As a result, young people feel safer and more secure. The registered manager has created an environment in which everyone wants the best for the young people.

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The effectiveness of leaders and managers: good

The members of the staff team feel that they are well supported by the registered manager. They work as a team and provide continuity and consistency of care to the young people. Staff have access to a variety of training courses to help increase their skill base and knowledge. Staff have appropriate qualifications required to provide the best care for young people.

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The effectiveness of leaders and managers: good

The registered manager prioritises the needs of young people and advocates strongly on their behalf. She understands the need to work in partnership with other agencies and in collaboration. The registered manager will also challenge agencies if she believes that they are not providing support and services needed by young people. An example of this is in ensuring that a placing authority worked quickly to lessen the delay in providing a therapeutic counsellor for a young person.

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The effectiveness of leaders and managers: good

Young people contribute to and have an active voice in their care and safety plans. Despite this, young people’s views on these plans are not sufficiently documented.

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The effectiveness of leaders and managers: good

All shortfalls identified at the last inspection have been addressed The closed-circuit television policy now meets mandatory requirements.

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The effectiveness of leaders and managers: good

There are effective internal monitoring systems which reflect the views of young people and external stakeholders. The registered manager understands the strengths and areas for improvement of the home.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care Inspection report children’s home: SC032468 6 provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC032468 7

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Children’s home details

Registered provider: Adeza Care Homes Limited

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Children’s home details

Registered provider address: Second Floor, Kestrel House, Falconry Court, Bakers Lane, Epping, Essex CM16 5BD

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Children’s home details

Responsible individual: Deborah Pacquette

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Inspector

Juanita Mayers, social care inspector Inspection report children’s home: SC032468 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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