Children's home run by Prestige Adolescent Care and Education Limited in Stoke-on-Trent

Inspection report children’s home: SC407933 1 SC407933 Registered provider: Prestige Adolescent Care and Education Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private company and is registered to provide care and accommodation for up to four young people who have social and/or emotional difficulties.

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Information about this children’s home

The registered manager has been in post since July 2018, and is suitably qualified.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report children’s home: SC407933 2

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Inspection date Inspection type Inspection judgement

18/03/2019 Full Outstanding 12/03/2018 Interim Improved effectiveness 10/10/2017 Full Good 27/03/2017 Interim Improved effectiveness Inspection report children’s home: SC407933 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12(1)(2)(a)(i)) 28/02/2020

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Recommendations

 The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. They should be skilled in anticipating difficulties and reviewing incidents, such as learning from disruptions and placement breakdowns. They are responsible for proactively implementing lessons learned and sustaining good practice. (‘Guide to the children’s homes regulations including the quality standards’, page 55, paragraph 10.24) This is in relation to ensuring that the manager reviews and monitors all aspects of the home.  When establishing the home, the registered person must ensure that it is suitably located so that children are effectively safeguarded and can access services to meet needs identified in their relevant plans (see regulations 12(2)(c)). Under regulation 46, the registered person should review the appropriateness and

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Recommendations

suitability of the location and premises of the home at least once a year. The review should include the identification of any risks and opportunities presented by the home’s location and strategies for managing these. (‘Guide to the children’s homes regulations including the quality standards’, page 64, paragraph 15.1) This is in relation to the ensuring that the home’s location review is up to date and contains relevant and current information. Inspection report children’s home: SC407933 4

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Overall experiences and progress of children and young people: good

Three young people currently live at the home. Since the last inspection, one young person has moved out of the home.

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Overall experiences and progress of children and young people: good

Young people make progress in all aspects of their lives. They enjoy living in a well- maintained, comfortable and homely environment, where staff work hard to create an atmosphere that is full of warmth and respect. Young people’s photographs and certificates are proudly displayed throughout the home.

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Overall experiences and progress of children and young people: good

Young people receive good care from a consistent group of motivated and skilled staff. Staff work hard to give young people the positive experiences that allow them to thrive physically, emotional and socially.

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Overall experiences and progress of children and young people: good

Young people are making excellent educational progress and their attendance and engagement at school have improved. Young people’s health and emotional well-being are well supported. Staff promote healthy eating and offer young people a full range of activities, including cadets, dance groups, swimming and football. Psychological support is provided for those young people who require it.

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Overall experiences and progress of children and young people: good

Young people have goals that they are successfully working towards. Staff praise young people for every achievement and celebrate their successes.

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Overall experiences and progress of children and young people: good

Professionals who visit the home commented consistently on the warm and welcoming environment and the difference that the staff make to young people’s lives.

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How well children and young people are helped and protected: good

Staff consistently apply clear routines and boundaries, and this means that young people understand what is expected of them. If the young people display challenging behaviours, the staff respond with understanding and compassion. As a result, there are very few incidents.

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How well children and young people are helped and protected: good

Young people are safe and feel safe in the home. Young people generally have positive relationships with one another. Staff manage safeguarding concerns effectively and promptly.

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How well children and young people are helped and protected: good

The thorough selection and vetting procedures that take place during staff recruitment ensure that young people are cared for by safe adults.

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How well children and young people are helped and protected: good

Staff understand the risks and potential hazards for each young person. Risk assessments, however, are not up to date or accurate. Although this does not Inspection report children’s home: SC407933 5 compromise the safety of young people, the manager, having already identified it as a shortfall, has made plans to address it.

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The effectiveness of leaders and managers: good

The registered manager has been in post since July 2018. He is suitably qualified and experienced, and provides excellent leadership. He understands the young people’s needs and risks, and advocates on behalf of young people.

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The effectiveness of leaders and managers: good

The staff described the manager as being supportive and available’ There is a comprehensive and relevant range of training opportunities, including essential courses such as safeguarding and first aid. In addition, staff undertake a range of training courses that are specific to the individual young people’s needs. These include child sexual exploitation, autism awareness training and attachment training. Five staff are appropriately qualified and have a level 3 diploma in residential childcare.

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The effectiveness of leaders and managers: good

The manager and the staff team have developed strong relationships with all of the relevant professionals, including school staff and social workers. As a result, there is excellent communication between them, which promotes children’s welfare.

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The effectiveness of leaders and managers: good

The statement of purpose is up to date and together the manager and staff team provide a safe, warm and nurturing environment in which they treat each young person as an individual. The home is making a positive difference to the lives of young people who live there.

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The effectiveness of leaders and managers: good

The manager’s monitoring and oversight of some paperwork have been insufficient to ensure that all documents are accurate, relevant and up to date.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC407933 6

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Children’s home details

Registered provider: Prestige Adolescent Care and Education Limited

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Children’s home details

Registered provider address: 90 King Street, Newcastle-under-Lyme, Staffordshire ST5 1JB

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Inspector

Debbie Holder: social care inspector Inspection report children’s home: SC407933 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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