Children's Home run by Cambian Childcare Limited in Plymouth

Inspection report children’s home: SC471038 1 SC471038 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is registered for one child or young person and is operated by a national provider of children’s homes.

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Information about this children’s home

The registered manager of this home has been in post since 2017.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 10 October 2018

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC471038 2

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Inspection date Inspection type Inspection judgement

10/10/2018 Full Outstanding 16/03/2018 Interim Improved effectiveness 17/05/2017 Full Good 21/09/2016 Full Requires improvement Inspection report children’s home: SC471038 3

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Overall experiences and progress of children and young people: outstanding

This home consistently provides a warm and welcoming environment for children. It is maintained and cleaned to a high standard. It feels like a family home.

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Overall experiences and progress of children and young people: outstanding

The child who currently lives at the home commented to the inspector that she feels safe living here and that there is always someone she can share her worries with. She also talked about fun times she has with the staff such as going in the sea together during trips to the beach. The quality of relationships that exist between the child and members of staff have helped to build the child’s confidence and self-esteem.

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Overall experiences and progress of children and young people: outstanding

Children’s complex needs are understood and met through meticulous and focused care planning. This translates into positive outcomes for children.

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Overall experiences and progress of children and young people: outstanding

A committed and skilled staff team provides a culture of love, inclusivity and integrity for children. Staff provide unconditional positive regard for the children in their care.

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Overall experiences and progress of children and young people: outstanding

Staff go over and above to meet children’s needs. For example, the registered manager and a senior care worker stayed by a child’s bedside for 24 hours when the child needed medical attention. They commented to the inspector that this is what any good parent would do.

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Overall experiences and progress of children and young people: outstanding

Children are supported to develop important trusting relationships with staff. These relationships are maintained when children move on from the home, if this is in line with children’s wishes.

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How well children and young people are helped and protected: outstanding

Children are provided with clear boundaries, which is an imperative part of good parenting. Furthermore, every opportunity is taken by staff to support children to learn to keep themselves safe. For example, staff support children to reflect on their feelings and how to manage them safely at times of crisis.

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How well children and young people are helped and protected: outstanding

Risk assessment and safety planning are of an excellent standard. Staff are provided with clear guidance to meet the needs of children in this respect.

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How well children and young people are helped and protected: outstanding

Safeguarding practice is also of a high standard. Any concerns are acted on in a timely manner, and most importantly actions taken are effective.

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How well children and young people are helped and protected: outstanding

Children’s communication and learning needs are fully considered, and creative approaches are used to ensure that these needs are met. For example, emojis are used to enable the child to communicate to staff how she is feeling without having to verbalise it.

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The effectiveness of leaders and managers: outstanding

Inspection report children’s home: SC471038 4 The registered manager is a strong advocate for the children in her care. Her tenacity in difficult situations has led to several best outcomes for children. She drives improvement and change to ensure that her staff team can meet the evolving needs of children.

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The effectiveness of leaders and managers: outstanding

Inspirational practice, coupled with clear and robust guidance for staff, ensures that the complex needs of children are met. For example, safety planning is excellent; risks are mitigated against but also taken carefully and support children to learn how to manage difficult feelings and to promote their resilience.

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The effectiveness of leaders and managers: outstanding

The registered manager fully understands the importance of working with families to promote long-term positive change for children. Staff are currently working very closely with one family to consolidate the significant progress made by a child who is due to return to the care of her family.

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The effectiveness of leaders and managers: outstanding

This excellent practice was reflected in verbal feedback gained by the inspector from a senior social work manager. This manager commented that she had never seen such an intensive support package before.

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The effectiveness of leaders and managers: outstanding

A high standard of multi-agency working could also frequently be seen during this inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC471038 5

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Road, Potters Bar EN6 1AG

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Children’s home details

Responsible individual: Victoria Elworthy

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Inspector(s)

Polly Soper, social care inspector Inspection report children’s home: SC471038 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector(s)

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Inspector(s)

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Inspector(s)

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