Children's Home run by Cambian Childcare Limited in Shropshire

Inspection report children’s home: SC476231 1 SC476231 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for up to four young people. The home works alongside a clinical team and specialises in providing care for young people who have experienced or been at risk of child sexual exploitation. The home has an experienced and qualified registered manager.

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Overall experiences and progress of

children and young people, taking into account

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Outstanding

How well children and young people are helped and protected Outstanding

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Outstanding

The effectiveness of leaders and managers Outstanding

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Outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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Outstanding

Overall judgement at last inspection: good

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Outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC476231 2

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Inspection date Inspection type Inspection judgement

11/07/2018 Full Good 20/12/2017 Full Good 09/03/2017 Interim Sustained effectiveness 09/11/2016 Full Good Inspection report children’s home: SC476231 3

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Overall experiences and progress of children and young people: outstanding

Young people make exceptional progress from their starting points in a short period of time. All young people are now attending education. One young person had not been to school for two years prior to living in this home. Young people recognise their excellent achievements. They have been able to rebuild family relationships, recognise risks associated with child exploitation, and gain academic qualifications. A dedicated staff team provides exceptional care that promotes excellent outcomes for all young people. Staff take time to understand young people’s lived experiences. They research the areas that young people have lived in and the potential risks that they have been exposed to. This enables staff to be empathetic to young people’s needs and provide highly individualised, tailored care. Young people feel supported and understood. The registered manager has reviewed the process for young people moving into the home,

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Overall experiences and progress of children and young people: outstanding

using publications and guidance to improve practice in this area. Consequently, the process is extremely thorough. Staff and young people are actively involved in welcoming new young people. As a result, young people settle quickly. Staff build extremely positive relationships with young people. These relationships are built on trust and honesty. Staff are creative in the way that they work with young people. They use case studies that young people can relate to. One young person has since documented her own case study and experiences of exploitation. The information is being used to help inform the approach that the police and other professionals take in these cases. The creative work that staff carry out improves young people’s knowledge and supports them to make informed decisions now and in the future. Young people are comfortable in their home which is decorated and maintained to a beautiful standard. Young people are fully involved in decision-making and their views,

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Overall experiences and progress of children and young people: outstanding

wishes and feelings are fully explored. Staff advocate for young people whenever this is required. Young people have access to tailored, individual therapeutic support. Staff also ensure that young people get the emotional support that they need. This is hugely beneficial for young people and helps them to share their thoughts and feelings. Staff enhance and enrich young people’s lives. They support young people to have amazing experiences and enjoy activities that they have never done before. Young people have particularly enjoyed quad biking, ice skating and going on holidays.

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How well children and young people are helped and protected: outstanding

Staff have an exceptional understanding of the risks associated with young people who go missing. Planning about how to reduce these risks and how to respond should young people go missing is extremely comprehensive. Staff have an in-depth understanding of transport links, crime rates and exploitation risks within the local area and any area a young person visits. Staff also have the same level of knowledge about each young person’s home town and their associates in these areas. This level of knowledge is Inspection report children’s home: SC476231 4 shared with young people and helps them understand the risks and dangers. On the rare occasions that young people do go missing, staff respond effectively . The registered manager and staff demonstrate excellent multi-agency working to keep young people safe. For example, staff have met with train station managers to explain why they may need to contact them if a young person goes missing. They also work with the

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How well children and young people are helped and protected: outstanding

police, sharing all appropriate information. In line with the home’s statement of purpose, the registered manager and staff specialise in supporting and protecting children and young people from child exploitation. They understand young people’s vulnerabilities and expertly support young people to understand these risks. Risks associated with child trafficking, drugs and alcohol misuse and other threats have been reduced because of the work undertaken by staff. Young people are safer as a result. Young people have worked with staff to create some of their own risk assessments. This is because young people now understand what the risks are and what professionals are worried about. Young people are able to identify protective factors that will keep them safe. Staff rarely restrain young people and only do so as a very last resort. Staff have excellent relationships with young people and promote positive behaviour through praise

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How well children and young people are helped and protected: outstanding

and reward. Staff provide young people with clear guidance and boundaries which enables them to feel safe and secure and to know what is expected of them. Staff are highly skilled at supporting young people who harm themselves and helping them to think about alternative coping strategies. This approach is very effective. Young people who have previously self-harmed no longer do so.

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The effectiveness of leaders and managers: outstanding

The registered manager is confident, highly experienced, inspirational and leads the team effectively. She is supported by an equally competent deputy manager. The management team provides staff with unwavering support through supervision, appraisals and training. The registered manager recognises the benefit of supporting and developing staff. Staff feel valued, motivated and confident in their role. This has resulted in few staff leaving, low sickness levels and a skilled team that provides consistent, excellent care to young people. The registered manager’s oversight of the home is excellent and young people’s views are at the centre of her decision-making. She strongly advocates for young people and has excellent relationships with other professionals and parents. The registered manager has high expectations of her staff and is ambitious for the home and the young people. She understands the home’s strengths and areas for development

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The effectiveness of leaders and managers: outstanding

and is working with the responsible individual to implement a regional development plan to provide consistency and a shared vision of care throughout the different homes.

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Information about this inspection

Inspection report children’s home: SC476231 5 Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC476231 6

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Road, Potters Bar EN6 1AG

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Inspector

Lisa O’Donovan, social care inspector Inspection report children’s home: SC476231 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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