Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC476262 1 SC476262 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home, registered to provide care and accommodation for up to five young people. This home specialises in providing 12- month therapeutic placements for children and young people who have been, or are at significant risk of being the subject of sexual exploitation.

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Information about this children’s home

An experienced registered manager has been in post since November 2018.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC476262 2

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Inspection date Inspection type Inspection judgement

08/10/2018 Full Good 12/12/2017 Full Good 07/03/2017 Interim Sustained effectiveness 04/05/2016 Full Good Inspection report children’s home: SC476262 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home. The registered person must maintain in the home the records in Schedule 4. (Regulation 37(1)(2)(a)) 09/12/2019

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Overall experiences and progress of children and young people: good

Staff provide young people with a homely environment to live in. Young people’s rooms are personalised, they have pets of their choice and the house is filled with games and activities appropriate to the young people’s age.

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Overall experiences and progress of children and young people: good

All young people are in education and have hopes and aspirations for future careers. Some young people who previously had poor attendance now achieve a 100% attendance and enjoy going to school or college.

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Overall experiences and progress of children and young people: good

Staff build positive and caring relationships with young people. Staff are skilled at supporting young people to manage their emotions and self-injurious behaviour in a more positive way. Physical interventions rarely happen due to the positive relationships between staff and young people and the support that staff provide.

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Overall experiences and progress of children and young people: good

Young people enjoy a range of activities and hobbies individualised to their interests. These include driving lessons, sports, art and bowling. Young people told the inspector that they enjoy all of the activities that they do.

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Overall experiences and progress of children and young people: good

Staff support young people to manage their health needs. Young people attend medical appointments when needed. Under medical guidance, one young person has stopped taking a prescribed medication, due to an improvement in her emotional health.

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Overall experiences and progress of children and young people: good

Staff encourage young people to develop their independence skills, preparing them for adulthood. Staff involve young people in their care planning. As such, young people are aware of the expectations and what they are working towards. All young people have made positive progress. A young person who previously needed support in school now attends classes independently. Another young person now has free time away from staff Inspection report children’s home: SC476262 4 in the local community and another has access to social media sites when previously this was deemed too much of a risk.

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Overall experiences and progress of children and young people: good

The registered manager is skilled at identifying which young people can be supported in the home prior to them moving in. The registered manager considers the other young people’s needs and the staff skills. Consequently, the home is generally settled.

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Overall experiences and progress of children and young people: good

Young people’s experience of moving in and out of the home is excellent. All moves are well planned. The registered manager and staff encourage young people to visit the home and visit them prior to them moving in. Overall, young people are not resistant to living in the home because of the positive experience and information that they are provided with. Young people moving out of the home have an equally positive experience.

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Overall experiences and progress of children and young people: good

The registered manager’s review of admissions and discharges over the last two years demonstrates a sustained and consistent approach. No placements have broken down, all moves have been planned and young people have remained in the service for a minimum of 12 months.

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How well children and young people are helped and protected: good

Staff are exceptionally good at keeping young people safe. Staff act quickly when young people go missing from home. On one occasion, the swift actions of staff ultimately kept the young person safe from significant risks and prevented her from going missing. Follow-up work when young people go missing is focused on reducing further risks and staff are continually looking at ways to keep young people safe.

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How well children and young people are helped and protected: good

The registered manager takes safeguarding concerns seriously and acts in accordance with safeguarding procedures. When appropriate, risk management plans are implemented to protect young people and staff. These are followed and evidence good safeguarding practices. At the time of the inspection, a safeguarding concern was being investigated and the outcome of that is currently unknown. However, the registered manager had taken appropriate steps to reduce any potential risks.

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How well children and young people are helped and protected: good

The registered manager skilfully challenges others to ensure that they follow good safeguarding practices. As such, she holds others to account and keeps young people safe.

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How well children and young people are helped and protected: good

Safer recruitment checks are carried out prior to new staff working in the home. However, the registered manager should ensure that she holds the same information for all staff, including agency staff. Some information was missing, such as the addresses of agency staff. The impact of this was minimal as agency staff no longer work in the home and the registered manager was able to gather this information.

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How well children and young people are helped and protected: good

Staff focus on rewarding positive behaviour and work with young people to identify the reasons behind negative behaviour. As such, behaviour management strategies are effective and support young people to make positive progress. Inspection report children’s home: SC476262 5 The registered manager and staff are realistic in their approach. They understand that young people need to be given the opportunity to test out their own ability to keep themselves safe. Staff have been creative and innovative in how they introduce mobile phones back into young people’s lives, allowing young people to take measured risks in a safe way.

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The effectiveness of leaders and managers: good

The registered manager is very experienced and skilled in her role. She has an excellent understanding of the young people’s needs and knows them well. She is clear on the home’s strengths and areas for development, has high expectations for the home and is constantly looking at further improvements.

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The effectiveness of leaders and managers: good

Monitoring and review systems have continually improved. As a result, the registered manager’s oversight of the home is comprehensive. There is minimal drift and delay due to the registered manager regularly reviewing and monitoring the service provided to young people.

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The effectiveness of leaders and managers: good

Staff are highly complimentary of the registered manager and her equally competent deputy manager. Staff feel supported and part of a team. Staff receive regular supervision and have yearly appraisals. The registered manager receives the same level of support from the responsible individual.

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The effectiveness of leaders and managers: good

The management team works collaboratively with other professionals and young people’s families. As a result, everyone works together to meet the young people’s needs. Parents and social workers speak positively about the managers and staff and how they contribute to the progress that young people make.

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The effectiveness of leaders and managers: good

Staff have the training that they need to meet the young people’s needs. Training is a combination of online mandatory training complemented by external face-to-face training. Staff find the training beneficial and it provides them with the skills that they need to care for young people.

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The effectiveness of leaders and managers: good

Young people know how to complain and do so if they are not happy. The registered manager takes all complaints seriously and ensures that they are thoroughly investigated. As such, young people feel listened to and feel that their views are heard.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for Inspection report children’s home: SC476262 6 the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC476262 7

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Road, Potters Bar EN6 1AG

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Inspector

Lisa O’Donovan, social care inspector Inspection report children’s home: SC476262 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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