Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC476262 1 SC476262 Registered provider: The Cambian Group

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home, registered to provide care and accommodation for up to five young people. This home specialises in providing 12-month therapeutic placements for children and young people who have been, or are at significant risk of being, the subject of sexual exploitation.

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Information about this children’s home

The manager is in the process of registering with Ofsted to become the registered manager.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 12 December 2017

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC476262 2

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Inspection date Inspection type Inspection judgement

12/12/2017 Full Good 07/03/2017 Interim Sustained effectiveness 04/05/2016 Full Good 03/08/2015 Full Requires improvement Inspection report children’s home: SC476262 3

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Overall experiences and progress of children and young people: good

Managers and staff create a homely and calm environment for young people to live in. The home is well maintained and is a pleasant and relaxing home for young people to spend time in.

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Overall experiences and progress of children and young people: good

The staff and clinical team provide nurturing and therapeutic care for young people. This supports young people in building trusting relationships with their care givers. The manager does not use agency staff. Any shortfalls in staffing are covered by the permanent staff team. This provides consistent care for young people.

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Overall experiences and progress of children and young people: good

The manager and staff know the young people well and provide individualised care. All young people attend education and their health needs are met. Staff support young people to live healthy lifestyles. Young people are supported to attend health appointments, two young people have stopped smoking and young people engage in healthy activities, such as boxing, yoga and the gym.

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Overall experiences and progress of children and young people: good

The manager and staff provide planned and supportive care to young people moving in and out of the home. The management team visits young people prior to them moving into the home and provides them with all necessary information. One young person found this beneficial, and thought that if this had not been done she would have run away. Staff support young people to develop their independence skills. This supports them in the future when leaving the home.

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Overall experiences and progress of children and young people: good

The manager and staff focus on the needs of the young people and ensure that the voice of the child is heard. This is evident in the young people’s records and their views are shared in fortnightly ‘team around the child’ meetings. Staff work collaboratively with young people and explore problems and behaviours in a nurturing manner. This gives young people the confidence to openly discuss their worries and fears, with staff offering support when needed.

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Overall experiences and progress of children and young people: good

Staff continually promote and reinforce positive behaviour. This is evident, with more rewards being given than sanctions, and staff praising positive behaviours. Young people are also provided with a monthly letter responding to the young people’s meetings. This emphasises all the great work and progress that young people have made.

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How well children and young people are helped and protected: good

Staff support young people to invest in the home. Managers and staff work with young people to explore the reasons for their missing episodes. Return home interviews are always undertaken with young people, using an external provider. The young people engage positively in these interviews and the staff act on any recommendations made. This has been effective, with only four missing episodes since the last full inspection, and no children going missing since July 2018. Staff are proactive in supporting young people, who sometimes show self-injurious Inspection report children’s home: SC476262 4 behaviours. They work collaboratively with the young people to look at supportive strategies that can be implemented. These include self-soothe boxes and structured bedtime routines that provide the young people with the support that they need. This has been effective, as there has been a reduction in the frequency and severity of self-

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How well children and young people are helped and protected: good

The home is very settled, with limited incidents taking place. There has only been one physical intervention during this inspection period. The restraint was proportionate to the risk that the young person was placing themselves in and was used as a very last resort.

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The effectiveness of leaders and managers: good

There is a new manager in place who is in the process of registering with Ofsted. She is supported by a new deputy manager. Both are very experienced and understand the strengths and areas for development within the home. The two requirements and one recommendation made at the last inspection have been met. There are no regulatory shortfalls identified at this inspection.

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The effectiveness of leaders and managers: good

The manager uses monitoring tools effectively and the reports from the independent visitor are used to make improvements at the home. For example, the independent visitor recommended that staff supervision should be undertaken more frequently. The manager arranged supervision training for senior staff so that they could support her in the supervision of staff. As a result, supervisions are now conducted more regularly.

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The effectiveness of leaders and managers: good

Staff feel supported in their roles and personal lives when this is needed. Staff are complimentary about the management team and speak highly of its members. Young people’s family members and social workers are also very positive about the management and staff team.

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The effectiveness of leaders and managers: good

Staff have completed mandatory training set by the company. Further training, in specific matters affecting young people, has also been completed. This includes managing self-harm, and grief and loss awareness. This additional training is beneficial and gives the staff team the skills to further support the young people and provide effective care.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. Inspection report children’s home: SC476262 5 Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well

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Information about this inspection

it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC476262 6

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Children’s home details

Registered provider address: Waterfront, Hammersmith Embankment, Chancellors Road, London, Middlesex W6 9RU

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Inspector

Lisa O’Donovan, social care inspector Inspection report children’s home: SC476262 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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