Children's Home run by HAVEN CARE GROUP LIMITED in Derby

Inspection report children’s home: 1247144 1 Registered provider: Haven Care Group

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. It is registered to provide care and accommodation for up to four children and/or young people.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 22 January 2019

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good

Overall judgement at last inspection: Declined in effectiveness

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Enforcement action since last inspection:

The interim inspection on 22 January 2019 resulted in a judgement of declined effectiveness. Due to regulatory shortfalls related to the leadership and management of the home, a compliance notice was issued. A monitoring visit took place on 15 March 2019. At this visit, the provider demonstrated clear evidence of improvement, and had met the steps of the compliance notice. Inspection report children’s home: 1247144 2

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Inspection date Inspection type Inspection judgement

22/01/2019 Interim Declined in effectiveness 12/09/2018 Full Good 19/12/2017 Interim Improved effectiveness 20/06/2017 Full Good Inspection report children’s home: 1247144 3

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Overall experiences and progress of children and young people: good

This home has significantly improved since the last inspection. The improvements mean that children and young people benefit from receiving a good quality of care and have better outcomes. The staff team has worked hard to make the house and the gardens into a lovely environment. Children and young people have been involved in the renovation of the home.

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Overall experiences and progress of children and young people: good

Children and young people are only admitted to the home if they are compatible with existing residents. Care planning is stringent, child focused and regularly reviewed within the multidisciplinary team. This means that day-to-day care is responsive to emerging needs and risks.

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Overall experiences and progress of children and young people: good

Care provision supports children and young people to make good progress. An independent reviewing officer said: ‘This placement is the best thing that has happened to him. The home is on track in delivering the care plan and he is making great progress.’

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Overall experiences and progress of children and young people: good

Education is a priority. All children and young people have tailored education provision, which maximises their capacity to achieve well and enjoy their education. The home was described as ‘impressive’ by one teacher. This inspection found very strong evidence of the home being effective in promoting educational outcomes.

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Overall experiences and progress of children and young people: good

Staff have an excellent understanding of the individual healthcare needs of children and young people. Complex needs, including those associated with drug and substance misuse, are addressed directly with children and young people. Staff are proactive and work alongside a range of healthcare professionals. This partnership work ensures that children’s and young people’s health outcomes are maximised.

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Overall experiences and progress of children and young people: good

The views, choices and wishes of children and young people are valued. Staff empower children and young people to make choices and decisions about their day-to-day care and care plans. Staff ensure that children and young people can access an advocate of their choice.

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Overall experiences and progress of children and young people: good

Staff enable children and young people to play and have fun. The home is a stimulating environment where children can enjoy a number of indoor and outdoor play activities. This home is loved by the children and young people. They take pride in it and view it as their home.

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How well children and young people are helped and protected: good

Safeguarding arrangements are good. The designated safeguarding officer, social care professionals and the police confirmed that there have been no safeguarding incidents or concerns. Inspection report children’s home: 1247144 4 The new manager has ensured that the staff team has engaged in a comprehensive programme of training, with a strong safeguarding perspective. This has enabled the staff team to have a solid understanding of safeguarding issues and procedures.

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How well children and young people are helped and protected: good

There have been no physical interventions used since the last inspection. This shows that staff implement behaviour management strategies well, and effectively de-escalate challenging behaviours.

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How well children and young people are helped and protected: good

Incidents of children or young people going missing from the home are rare. When this has occurred, staff have followed appropriate procedures. Staff are proactive in locating children and young people who run away. On their return to the home, children and young people take part in return interviews. This helps staff and other agencies to develop risk-minimisation strategies.

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The effectiveness of leaders and managers: outstanding

Leaders and managers have worked as an effective team. This teamwork has had a very positive effect on the operation of the home. Two accomplished deputy managers have supported the manager. Leaders and managers are excellent role models. The new manager has also helped the staff to develop a strong team ethic. The staff have a clear focus on ensuring that all children and young people succeed and reach their potential.

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The effectiveness of leaders and managers: outstanding

The professional development of the staff team is a priority for managers. This includes staff undertaking research projects and accessing a broad range of training opportunities. Supervision arrangements are excellent. Rigorous supervision enables managers to monitor the quality of care and ensure that staff are supported in their roles.

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The effectiveness of leaders and managers: outstanding

Partnership work is excellent. Social workers, education professionals and independent reviewing officers were unanimous in their praise for this home.

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The effectiveness of leaders and managers: outstanding

Rigorous internal and external quality-assurance systems provide detailed analysis and evaluation of the care provision. This means that managers have a clear understanding of the home’s strengths and weaknesses.

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The effectiveness of leaders and managers: outstanding

The development of the home is guided by clear plans. These plans are realistic, targeted and measurable. They demonstrate a real determination to achieve continual improvement.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care Inspection report children’s home: 1247144 5 provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 1247144 6

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Children’s home details

Registered provider address: Haven Care Group, First Floor, Unit 3, Barberry Court, Burton-on-Trent, Staffordshire DE14 2UE

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Inspector

Amanda Ellis: social care inspector Inspection report children’s home: 1247144 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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