Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC480429 1 SC480429 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private organisation. It is registered to provide care and accommodation for one young person who may have social, emotional and/or behavioural needs.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC480429 2

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Inspection date Inspection type Inspection judgement

02/01/2019 Full Good 28/11/2017 Full Good 06/12/2016 Full Good 26/07/2016 Interim Improved effectiveness Inspection report children’s home: SC480429 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— ensure that the home’s workforce provides continuity of care to each child. (Regulation 13(1)(a)(b)(2(e)) 23/08/2019

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Recommendations

 Staff in children’s homes will play a key role in supporting young people in line with their personal education plan or EHC plan and recommendations from education and health professionals. This information should be clear for all staff in young people’s internal placement plans. (‘Guide to the children’s homes regulations including the quality standards’, page 26, paragraph 5.3)  Young people must be consulted regularly on their views about the home’s care, to inform and support continued improvement in the quality of care provided. Due consideration should be given to the young person’s cognitive ability in the development and implementation of any consultation processes. Young people should be able to see the results of their views being listened to and acted upon. (‘Guide to the children’s homes regulations including the quality standards’, page 22, paragraph 4.11)  Staff must help each young person to prepare for any moves from the home,

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Recommendations

whether they are returning home, moving to another placement or adult care, or to live independently. This includes supporting the young person to develop emotional and mental resilience to cope without the home’s support and, where the young person is moving to live independently, practical skills such as cooking, housework, budgeting and personal self-care. (‘Guide to the children’s homes regulations including the quality standards’, page 17, paragraph 3.27)  Any sanctions used to address poor behaviour should be restorative in nature, to help young people recognise the impact of their behaviour on themselves, other Inspection report children’s home: SC480429 4 young people, the staff caring for them and the wider community. In some cases it will be important for young people to make reparation in some form to anyone hurt by their behaviour and the staff in the home should be skilled to support the

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Recommendations

young person to understand this and carry it out. (‘Guide to the children’s homes regulations including the quality standards’, page 46, paragraph 9.38)

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Overall experiences and progress of children and young people: good

The young person who lives at the home has developed highly positive relationships with managers and staff. This has supported him to make good progress, particularly in reducing high-risk behaviours such as going missing from home.

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Overall experiences and progress of children and young people: good

At the point of his admission, the young person had not engaged in education for some time. However, while living at the home he has attended school and has recently taken some functional skills examinations. He has positive plans to begin a work-based apprenticeship in the autumn.

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Overall experiences and progress of children and young people: good

The young person has access to an external advocate to help ensure that his views and wishes are heard. He engages well with staff and takes part in regular meetings and direct work. He confirmed that he is involved in the day-to-day running of the home and in his own care planning. However, action taken by staff in response to the young person’s views could be more clearly evidenced.

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Overall experiences and progress of children and young people: good

Staff support the young person to engage in positive activities. His existing hobbies are supported, and he is constantly encouraged to try new experiences. Since moving to the home, the young person has made some positive friendships. Staff ensure that the young person has regular opportunities to spend time with his friends by facilitating days out or welcoming the young person’s friends to the home.

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Overall experiences and progress of children and young people: good

The young person is starting to prepare for independence. Staff are supporting him to develop skills which will enable him to progress when he moves on to a setting with less support. However, an individualised plan, detailing the young person’s strengths and needs in this area, would help to ensure that his support is better planned and more consistent. A recommendation is raised to support this improvement.

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How well children and young people are helped and protected: good

At the point of the young person’s admission, there were concerns regarding frequent missing episodes, substance misuse and antisocial behaviour. These risks have significantly decreased over time, which means that he is safer and that his well-being is promoted. In addition, he now requires less staff support on a day-to-day basis. This is enabling him to develop confidence and prepare for independence. Inspection report children’s home: SC480429 5 The quality of risk assessment is good. Risks are clearly identified, and assessments are constantly updated to reflect new information or changes in the young person’s circumstances. There is clear guidance for staff on keeping the young person safe.

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How well children and young people are helped and protected: good

The young person has not been missing from the home since the last inspection. This is highly positive progress, as this was a significant concern for the young person on his admission. There is a well-detailed protocol in place, which provides clear information about the action staff must take if the young person does go missing in the future.

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How well children and young people are helped and protected: good

Training is provided in areas such as criminal exploitation and substance misuse. Staff demonstrate a good understanding of the risks that the young person may take and why. As a result, they work positively with him to help him to learn from his own experiences, and to understand danger and how to stay safe.

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How well children and young people are helped and protected: good

The staff have a good understanding of the young person’s emotional responses and the circumstances which may cause him to demonstrate heightened behaviours. Individualised guidance enables staff to support the young person in a positive and consistent manner. This good practice means that there are very few incidents where staff are required to restrain the young person or request police involvement.

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How well children and young people are helped and protected: good

The young person himself recognises the good progress he has made in developing safer and more appropriate behaviours. He spoke of being able to manage his emotions much better. He commented, ‘I have learned to walk away now and think before I do anything.’ When asked how staff had helped him to make this progress he said, ‘They listen to me.’

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The effectiveness of leaders and managers: good

There is a manager in post who has recently registered with Ofsted. She is a qualified social worker and demonstrates commitment to improving outcomes for young people. The young person, staff and external professionals spoke highly of the registered manager and expressed satisfaction with her leadership.

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The effectiveness of leaders and managers: good

The home has experienced some staff turnover since the last inspection. This has resulted in the need to use casual staff on some occasions. Rotas show that this could be managed more effectively to help ensure that the young person benefits from consistency.

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The effectiveness of leaders and managers: good

Staff reported that there are good levels of training and support. Training is carefully monitored to help ensure that all staff remain up to date with their learning. Staff are provided with regular supervision, during which areas such as personal development and performance are discussed. Consideration should be given to how agency or casual staff members could benefit from being provided with regular supervision.

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The effectiveness of leaders and managers: good

The registered manager uses quality assurance systems effectively to ensure that the young person’s progress and the standards of quality and safety are consistently Inspection report children’s home: SC480429 6 monitored. There is good evidence of learning from adverse incidents and a clear audit trail of the actions taken in response. This means that the young person benefits from receiving a service which is continuously improving.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC480429 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, London W6 9RH

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Inspector

Marie Cordingley: social care inspector Inspection report children’s home: SC480429 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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