Children's Home run by Cambian Childcare Limited in Herefordshire

Inspection report children‟s home: SC457923 1 SC457923 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately operated children‟s home. It provides care and accommodation for four young people up to the age of 18 who have a variety of challenging behaviours and complex needs. The manager was registered with Ofsted in December 2017 and has completed his level 5 qualification.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children‟s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 18 October 2018

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection : none Inspection report children‟s home: SC457923 2

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Inspection date Inspection type Inspection judgement

18/10/2018 Full Good 29/11/2017 Full Good 08/12/2016 Interim Sustained effectiveness 09/08/2016 Full Good Inspection report children‟s home: SC457923 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on mutual respect and trust.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same. (Regulation 11(1), (2)(x)) 09/08/2019

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children‟s safety.

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Requirement Due date

The requirements are that full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32(1), (3)(d)) 09/08/2019

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Requirement Due date

The registered person must maintain records (“case records”) for each child which include the information and documents listed in Schedule 3 in relation to each child; are kept up to date; and are signed and dated by the author of each entry. (Regulation 36(1)(a)(b)) 09/08/2019 Inspection report children‟s home: SC457923 4

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Overall experiences and progress of children and young people: good

A key strength of this home is the way in which staff show children warmth and affection. Staff always make sure that children are offered a hug when they get up in the mornings and always ask them about their day when they return home from school. Because of this caring practice, children have positive experiences and are making good progress socially, educationally, physically and emotionally.

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Overall experiences and progress of children and young people: good

All children have good school attendance and are all achieving academic success.

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Overall experiences and progress of children and young people: good

Children enjoy a healthy and active lifestyle. Staff have helped children to stop smoking through offering plenty of encouragement and support. Children are also supported to develop their own hobbies and interests. This includes playing a key role in caring for the home‟s pet snail and fish.

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Overall experiences and progress of children and young people: good

Staff develop strong relationships with children‟s families and arrange for children to see their families on a regular basis.

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How well children and young people are helped and protected: good

The registered manager manages safeguarding concerns well, with prompt reviews of incidents and quick referrals to safeguarding agencies.

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How well children and young people are helped and protected: good

Staff use key-work sessions to help children to understand current and potential risks. This one-to-one work helps children to make safer decisions.

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How well children and young people are helped and protected: good

Children‟s risk-taking behaviours have reduced from their starting points. They no longer smoke, try illegal drugs or drink alcohol. Their decision to stop is due to them listening to the advice that they receive from staff. One child told the inspector that she loved being at the home and understood that the rules were to help to keep her safe.

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How well children and young people are helped and protected: good

Staff implement clear boundaries, and children know what is expected of them. Staff are skilled at de-escalating situations, and encourage children‟s good behaviour by using positive rewards and consequences.

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The effectiveness of leaders and managers: requires improvement to be good

Despite the many strengths of the service, there is a lack of oversight by the registered manager in several areas. The registered manager has not ensured that verification is carried out to gain confirmation of the reason why someone‟s employment ended when the person has previously worked with children or vulnerable adults. This omission undermines the safer recruitment process and does not ensure that only safe people get to work with children.

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The effectiveness of leaders and managers: requires improvement to be good

Children‟s risk assessments do not capture all the known risks and the management Inspection report children‟s home: SC457923 5 strategies that must be implemented by staff. This lack of written guidance creates a risk of inconsistency in staff practice occurring.

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The effectiveness of leaders and managers: requires improvement to be good

Staff do not receive supervision in line with the organisation‟s policy. Furthermore, some staff supervision records are missing. This represents a missed opportunity for staff to reflect on their practice.

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The effectiveness of leaders and managers: requires improvement to be good

More positively, staff morale is high and staff receive training that helps them to support the children in their care. All staff are either qualified to level 3 in residential childcare or working towards the qualification within the necessary timeframe.

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The effectiveness of leaders and managers: requires improvement to be good

Professionals confirm that there is good communication and that the manager is child focused and understands each child‟s individual needs well. Inspection report children‟s home: SC457923 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC457923 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London W6 9RU

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Inspector

Louise Battersby, social care inspector Inspection report children‟s home: SC457923 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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