Children's Home run by Cambian Childcare Limited in Rochdale

Inspection report children’s home: SC456542 1 SC456542 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is one of a number of children’s homes operated by a private company. The home is registered to provide care and accommodation for one young person who may need support with emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager also manages another home within the borough.

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Information about this children’s home

The registered manager is experienced. He registered with Ofsted on 11 January 2018 and he has completed his level 5 qualification in leadership and management.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected good

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC456542 2

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Inspection date Inspection type Inspection judgement

18/07/2018 Full Outstanding 11/09/2017 Full Good 01/03/2017 Interim Improved effectiveness 09/08/2016 Full Good Inspection report children’s home: SC456542 3

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Recommendations

 All children’s case records must be kept up to date. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.3) In particular, the child’s placing authority documentation should accurately reflect the home that the child lives in. Also, the child’s placement plan should include the correct information about the child.  Beyond local authorities, there are other people, bodies and organisations that have responsibilities towards children in children’s homes. Many of these are referenced specifically in the Regulations and Guide. They might include health and education services. The important thing is that homes take the initiative in identifying others who must play a part for their children and engage with those relevant people proactively, advocating for the children in their care. (‘Guide to the children’s homes regulations including the quality standards’, page 12,

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Recommendations

paragraph 2.7). In particular, the registered person should make arrangements for the child to undergo a health assessment.

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Overall experiences and progress of children and young people: outstanding

Over the period since the last inspection, three young people have enjoyed their experiences in the home. The young people who have lived in the home have made excellent progress. For the young people, this means that they have enjoyed successful placements in the home. Also, because the staff keep in touch with them, they continue to be successful in their new placements.

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Overall experiences and progress of children and young people: outstanding

Staff provide young people with exceptionally warm and nurturing care. They develop strong and warm relationships with young people. They know them well and invest in them. This was observed at the inspection with the young person who is currently living in the home.

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Overall experiences and progress of children and young people: outstanding

Staff know the young person extremely well and understand his individual needs. Through the approach of staff, the young person is experiencing consistent daily routines and structure. This includes encouraging and supporting the young person to access education. Staff use innovative and creative ways of matching the young person’s interests to educational activities, and this encourages him to engage in his education.

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Overall experiences and progress of children and young people: outstanding

The young person enjoys plenty of different experiences. Stimulating indoor and outdoor activities ensure that the young person develops new skills and interests. This increases Inspection report children’s home: SC456542 4 his confidence and self-esteem. The young person told the inspector that he enjoys the trampoline club, horse riding and quad biking. As an incentive he is looking forward to experiencing a mountain zip wire and indoor skydiving.

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Overall experiences and progress of children and young people: outstanding

The registered manager and staff work very effectively with the young person’s family. This ensures that the young person gets to see his family and those important to him regularly. For staff, despite the considerable distance, the young person’s contact with family is a high priority. These effective arrangements mean that the young person does not lose his sense of identity and belonging.

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How well children and young people are helped and protected: good

Staff give the young person’s safety high priority. Risk assessments and behaviour management plans are thorough, and in line with the young person’s needs. They provide staff with clear guidance on how to manage risk. Staff recognise the triggers for the young person’s challenging behaviour. They provide high levels of supervision to keep the young person safe.

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How well children and young people are helped and protected: good

The young person’s records are kept electronically, printed out and organised well in case files for the staff to use daily. The young person’s plans are thorough, and they follow most of the local authorities’ agreements. Some records need updating, such as the children looked after records from his local authority. Also, arrangements need to be made for the young person to undergo a health assessment.

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How well children and young people are helped and protected: good

The staff act as any reasonable parent would do and they are good role models. They provide the right examples to enable the young person to keep himself safe and become more socially aware. Staff demonstrate their knowledge well and they understand the young person’s vulnerabilities. They understand procedures for reporting safeguarding concerns and they undertake a good range of safeguarding training courses.

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How well children and young people are helped and protected: good

Staff are skilled at interpreting and managing the young person’s behaviours. They recognise the importance of working closely and consistently with a range of professionals. This helps to ensure that the young person does not cause any harm to himself or others through his behaviour. Physical intervention is used as a last resort. The two restraints that have taken place were short and the records show close oversight from the registered manager. There are arrangements in place that allow staff time for reflection to continually improve practice.

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How well children and young people are helped and protected: good

Incidents of the young person going missing from the home are isolated and managed well. Staff demonstrate their understanding of the procedure to follow. On the one occasion when the young person was missing, the records show a clear chronology of the actions that the staff took, which included searching the area for him.

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How well children and young people are helped and protected: good

The home provides the young person, staff and visitors with a safe environment. It is homely and well kept. Health and safety arrangements and fire safety measures are kept under constant review by the registered and deputy managers. Inspection report children’s home: SC456542 5 Although no new staff have joined the home, the registered manager is trained to assess potential candidates. He prioritises finding the right person above filling the vacancy. He runs assessment days to seek out potential employees for the company, and ensures that, if successful, candidates are fully vetted.

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The effectiveness of leaders and managers: outstanding

The registered manager is focused on providing outstanding care that meets the young person’s specific needs. He is organised, provides excellent leadership and is qualified. He receives a great deal of support from the deputy manager and together they provide exceedingly good leadership. This is valued by staff.

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The effectiveness of leaders and managers: outstanding

The staff team is qualified, experienced and very knowledgeable. Staff really enjoy their role and feel supported by the registered and deputy managers. Strong communication, resilience and a willingness to learn are features of the exceptional staff team culture. This ensures that the young person receives a high level of consistent and nurturing care.

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The effectiveness of leaders and managers: outstanding

Through supervisions, appraisals and development reviews, staff training is targeted and meaningful. Formal and informal training focuses on the right things, taking account of each member of staff’s responsibilities, stage of development and personal attributes. Staff said that training has made a difference and improved their practice.

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The effectiveness of leaders and managers: outstanding

The registered manager has built up a comprehensive database of research-based materials. He encourages the staff to contribute to workshops and provides meaningful suggestions for how this material can benefit the young person. These workshops have been presented to other managers and staff within the company. The registered manager is enthusiastic about sharing his knowledge to provide a better service.

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The effectiveness of leaders and managers: outstanding

Efficient and effective internal and external monitoring systems support the registered manager in the ongoing development of the home. Overseen by the registered manager, the deputy manager monitors the quality of care provided for the young person very effectively. The constant reflection, analysis and monitoring completed by the whole team are insightful, and are used to improve the young person’s experiences.

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The effectiveness of leaders and managers: outstanding

The registered manager is clear about the strengths and continued areas for improvement of the home. He has met the three recommendations made at the last inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children Inspection report children’s home: SC456542 6 and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456542 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, Middlesex W6 9RU

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Inspector

Mark Kersh: social care inspector Inspection report children’s home: SC456542 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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