Children's Home run by Cambian Childcare Limited in Rochdale

Inspection report children’s home: SC456542 1 SC456542 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is one of a number of privately run children’s homes operated by a private company. The home is registered to provide care and accommodation for one young person who may need support with emotional and/or behavioural difficulties. The registered manager also manages another two homes within the company. These are in close proximity to this home.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected good

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outstanding

The effectiveness of leaders and managers good

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 11 September 2017

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC456542 2

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Inspection date Inspection type Inspection judgement

11/09/2017 Full Good 01/03/2017 Interim Improved effectiveness 09/08/2016 Full Good 29/03/2016 Interim Improved effectiveness Inspection report children’s home: SC456542 3

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Recommendations

 The children’s guide must be age appropriate, provided in an accessible format and explained to each child to make sure they understand it. (‘Guide to the children’s homes regulations including the quality standards’, page 24, paragraph 4.21) Specifically, make this document more relevant and child-friendly.  Staff should continually and actively assess the risks to each child and the arrangements in place to protect them. (‘Guide to the children’s home regulations including the quality standards’, page 42, paragraph 9.5) Specifically, in relation to improving the quality of missing from home risk assessments.  For the children’s home to be a homely environment, the registered person should ensure that high standards are maintained throughout the home. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9)

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Overall experiences and progress of children and young people: outstanding

The young person has made exceptional progress because of the high-quality care he receives from competent and dedicated staff. The staff team is enthusiastic, skilled and knowledgeable. Its members have high aspirations for the young person and treat him with unconditional positive regard. The ethos of the home is to provide a warm, welcoming environment that supports and promotes positive outcomes, and this is something that the whole team embraces.

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Overall experiences and progress of children and young people: outstanding

The quality of the relationships between the young person and staff is exceptional. These relationships have been sustained over a period of time and have provided the young person with a deep sense of belonging. The young person said, ‘I love it here. We’re like a little family, I know staff care about me and they have helped me so much.’

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Overall experiences and progress of children and young people: outstanding

Feedback from professionals is extremely positive about the standard of care, the level of communication from the home, and the resulting positive outcomes for the young person. A social worker said, ‘Staff have been fantastic, they’ve done an amazing job. They have helped [young person’s name] so much. Because of the support and care he’s received, he has absolutely flourished. Staff really have helped him become the lovely young man he is today.’

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Overall experiences and progress of children and young people: outstanding

There is strong evidence that education is highly valued and promoted by staff. Consequently, the young person enjoys excellent attendance at school and has made sustained improvement in his educational attainment. Staff acknowledge and celebrate every academic success; this includes giving the young person rewards for doing well. As a result, the young person is proud of his achievements and has developed a positive Inspection report children’s home: SC456542 4 attitude towards his education.

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Overall experiences and progress of children and young people: outstanding

Carefully planned and agreed arrangements are in place for the young person to visit his family or for his family members to visit him at the home. Staff have helped the young person to rebuild relationships and improve the quality of contact with the key people in his life.

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Overall experiences and progress of children and young people: outstanding

Staff are genuinely interested in what the young person has to say and take every opportunity to engage him in family-like discussions. The young person confirmed this and told the inspector that his opinions matter, he feels respected and knows that staff have his best interest at heart.

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Overall experiences and progress of children and young people: outstanding

The home is indistinguishable from others around it. It provides a warm, cosy and child- friendly environment. The overall state of repair, quality of decor, furnishings, fixtures and equipment is good. However, parts of the home are looking tired, with some wear and tear. The manager has acknowledged that some areas require attention and has taken some action to address this.

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How well children and young people are helped and protected: good

Care practice is underpinned by effective safeguarding procedures and a positive approach to influencing behavioural change. Staff have a parent-like approach, act as good role models and provide the right examples to enable the young person to keep himself safe and become more socially aware. This has been highly effective in eradicating risk-taking and challenging behaviour. The young person has become increasingly safe. Staff undertake key-work sessions with him on key issues such as criminal exploitation, stranger danger and sexual health. Staff do not lose sight of the need to balance the management of risk against the need to take age-appropriate risks. Because of this, the young person has a strong sense of personal safety.

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How well children and young people are helped and protected: good

Staff have a thorough understanding of the young person. This means that they are able to manage situations well. They understand the young person’s triggers and know what is effective in managing his behaviour. Positive behaviour is consistently promoted, and rewards are effective, with the young person achieving his rewards of choice, for example a visit to a theme park and watching his favourite football team.

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How well children and young people are helped and protected: good

Most risk assessments and behaviour management plans are informative and updated on a regular basis. Overall, staff demonstrate a good understanding of these documents and understand how to manage risk. That said, not all risk assessments contain sufficient detail. For example, the young person’s missing from home trigger plan does not provide sufficient guidance for staff. To date, there is no evidence that this has impacted adversely on the young person’s safety. However, this is not best practice and requires some revision.

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How well children and young people are helped and protected: good

The manager takes appropriate action to ensure that all significant events are notified in line with regulations. This ensures effective scrutiny of the incident and the action taken Inspection report children’s home: SC456542 5 to support the young person by the different agencies.

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The effectiveness of leaders and managers: good

The young person benefits from living in a well-managed home. The registered manager is suitably experienced and is well supported by an effective deputy manager. Together, they provide effective leadership, with clear aims and objectives which place the young person’s needs at the heart of everything.

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The effectiveness of leaders and managers: good

Staff confirm that they feel well supported by the manager and their colleagues. They benefit from regular formal and informal supervision and appraisals take place annually.

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The effectiveness of leaders and managers: good

Training opportunities are good, and all staff are up to date with their core training. Further training is implemented in the light of the identified and emerging needs of the young person placed. This response enables staff to learn new skills and refresh existing ones, so that the ever-changing needs of the young person in their care remain fully addressed.

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The effectiveness of leaders and managers: good

Staff maintain highly effective partnerships with teachers, social workers and other professional agencies. This ensures that the young person benefits from the best possible help and all-round support.

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The effectiveness of leaders and managers: good

The manager regularly monitors the quality of care provided. He has a good understanding of activity within the home, staff performance and the young person’s progress. Monitoring reports are sufficiently detailed. These reports clearly analyse patterns and trends, evaluate how the young person is cared for and highlight areas for further improvement.

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The effectiveness of leaders and managers: good

Case records are organised and provide a good overall picture of the young person’s experiences at the home. However, the children’s guide requires some revision. In its current form, this document is cumbersome and not child-friendly.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well Inspection report children’s home: SC456542 6 it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456542 7

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Cambian, Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

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Inspector

Ceri Evans, social care inspector Inspection report children’s home: SC456542 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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