Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children‟s home: SC388991 1 SC388991 Registered provider: The Cambian Group Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care for up to two young people who have social and emotional difficulties. The home is privately owned. The manager has completed the level 5 diploma in leadership and management.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected requires improvement to be good

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good

The effectiveness of leaders and managers good

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good

The children‟s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 30 January 2018

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children‟s home: SC388991 2

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Inspection date Inspection type Inspection judgement

30/01/2018 Full Good 22/03/2017 Interim Sustained effectiveness 10/08/2016 Full Good 23/02/2016 Interim Sustained effectiveness Inspection report children‟s home: SC388991 3

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff, if the registered person considers, or staff consider, a placing authority‟s or a relevant person‟s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child‟s needs are met in accordance with the child‟s relevant plans.

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Requirement Due date

This is with specific reference to engaging with the police. (Regulation 5 (c)) 31/10/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure that staff assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child.

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Requirement Due date

This is with specific reference to risk assessments and internet safety. (Regulation 12 (2)(a)(i)) 31/10/2018

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Requirement Due date

The registered person must ensure that staff who work in the home in a care role have the appropriate qualification by the relevant date. The Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”) or a qualification which the registered person considers to be equivalent to the Level 3 Diploma. The relevant date is in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home or in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016. (Regulation 32 (4)(a)(b) and (5)(a)) 15/01/2019 Inspection report children‟s home: SC388991 4

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Overall experiences and progress of children and young people: good

Young people enjoy positive relationships with staff. Staff are patient, caring and understand the needs of young people. When it is safe to do so, staff promote and facilitate young people‟s contact with young people‟s families and friends. As a result, young people experience positive and healthy relationships.

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Overall experiences and progress of children and young people: good

Young people are supported to contribute their thoughts and ideas in young people‟s meetings. Young people engage well in key-work sessions with staff. These sessions focus on identifying and prioritising areas of need and risk, which are based on ongoing assessment and review. Consequently, staff help young people to improve their behaviour and they can discuss any worries.

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Overall experiences and progress of children and young people: good

Care plans are very well written, with clear objectives designed to help young people progress and achieve. Staff provide young people with good-quality care and support in line with written plans, and this promotes their development.

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Overall experiences and progress of children and young people: good

The staff develop positive working relationships with education professionals. This collaboration means that young people are supported to access appropriate education. Staff help young people to address any issues that arise in school. This approach enables young people to overcome barriers to learning, so that academic success can be achieved.

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Overall experiences and progress of children and young people: good

Young people enjoy a good range of activities to help them to develop their hobbies. For example, young people make the most of their locality and often visit theme parks, the cinema and shopping centres. Young people are actively encouraged and supported to try new things. With this increase in responsibility, their confidence and independence skills are flourishing.

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Overall experiences and progress of children and young people: good

The home environment is warm and cosy. Young people take pride in their bedrooms, enjoy their own personal space and have an array of personal possessions. One young person has his own fish tank in his bedroom. He feels at home and this contributes to his sense of belonging.

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improvement to be good

Young people say that they feel safe at the home. Some young people have gone missing from the home. Staff respond well to these incidents. They have a professional curiosity and work closely with other agencies. However, staff have not developed effective working relationships with the police to help protect young people when they become involved in such risk-taking behaviours.

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improvement to be good

The registered manager adequately reviews the suitability of the location of the home. Inspection report children‟s home: SC388991 5 However, key information relating to identified risks in the community do not consistently translate to young people‟s risk assessments. This absence of clear information hinders staff in working towards reducing risks for young people.

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improvement to be good

Staff know the young people well, but staff do not sufficiently monitor young people‟s use of social media to ensure that they are developing safe relationships.

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improvement to be good

Staff ensure that young people live in a physically safe environment. Staff undertake regular health and safety checks and make sure that equipment is regularly serviced. Staff ensure that young people take part in fire evacuation drills, so that they understand what to do in the event of a fire or other emergency.

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improvement to be good

Staff manage young people‟s behaviour effectively and consistently. They understand the potential causes of challenging behaviour and help young people to understand these. This enables young people to reflect on their emotions, feelings and behaviours.

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improvement to be good

Safe recruitment practice ensures that everybody employed to work in the home is safe to work with young people.

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The effectiveness of leaders and managers: good

The registered manager has high aspirations for young people and is very clear about his responsibilities. His monitoring of the home is good. The home‟s independent monitoring reports confirm this.

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The effectiveness of leaders and managers: good

Staff consistently have good-quality supervision which focuses on the needs of young people. This means that there are opportunities to reflect and to learn from staff members‟ current practice. The stability of the team supports positive staff morale and there is a desire to improve outcomes for young people. Staff report that they feel supported by the registered manager.

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The effectiveness of leaders and managers: good

Effective team meetings ensure good communication and consistency of practice across the staff group. Such meetings are well attended. Mutually supportive and respectful relationships exist across the staff group. These demonstrate positive role models and consistency for the young people.

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The effectiveness of leaders and managers: good

The current system for reviewing training provides accurate information. This supports the effective review of staff‟s training needs. However, the registered manager has not ensured that all staff are qualified to level 3 in residential childcare within the required period.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children Inspection report children‟s home: SC388991 6 and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC388991 7

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Children’s home details

Registered provider address: Cambian, Waterfront, Hammersmith Embankment, Chancellors Road, London, Middlesex W6 9RU

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Inspectors

Lisa Walsh: social care inspector Debbie Holder: social care inspector Inspection report children‟s home: SC388991 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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