Children's home run by Shyne Together Limited in Rushcliffe

Inspection report children‟s home: SC441865 1 SC441865 Registered provider: Shyne Together Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care for up to three children and young people who have social, emotional and/or behavioural difficulties. The home is owned by a private company.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children‟s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: requires improvement to be good

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Enforcement action since last inspection:

Following the interim inspection 7 February 2018, Ofsted issued two compliance notices and a restriction notice. Compliance notices were in respect of the leadership and management of the home and the protection of children. Ofsted undertook a monitoring visit on 12 April 2018. Ofsted reset one compliance notice at this visit to ensure robust safeguarding practice. Inspection report children‟s home: SC441865 2

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Inspection date Inspection type Inspection judgement

07/02/2018 03/07/2017 Interim Full Declined in effectiveness Requires improvement to be good 18/10/2016 Full Good 13/07/2016 Full Inadequate 16/12/2015 Interim Sustained effectiveness Inspection report children‟s home: SC441865 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment; help each child to attend education or training in accordance with the expectations in the child‟s relevant plans. (Regulation 8 (1)(2)(a)(ix)(x)) 06/08/2018

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Requirement Due date

The enjoyment and achievement standard is that children take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff help each child to— develop the child‟s interests and hobbies; participate in activities that the child enjoys and which meet and expand the child‟s interests and preferences; and make a positive contribution to the home and the wider community; and that each child has access to a range of activities that enable the child to pursue the child‟s interests and hobbies. (Regulation 9 (1)(2)(a)(i)(ii)(iii) and (b)) 06/08/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— 06/08/2018 Inspection report children‟s home: SC441865 4 that staff— assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1)(2)(a)(i)) The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person. (Regulation 12 (1) and (2)(a)(v)) 06/08/2018

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that helps children fulfil their potential and promotes their welfare. In particular, that the standard in paragraph (1) requires the registered person to— use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) and (2)(h)) With specific regard to ensuring the monitoring of all safeguarding incidents, including missing from care, unauthorised absence and self-harm. 06/08/2018

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Requirement Due date

If the registered provider is an organisation, the organisation must ensure that the responsible individual undertakes such continuing professional development as is necessary to ensure that the responsible individual has the skills needed for supervising the management of the home. (Regulation 29 (2)) 06/08/2018

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Requirement Due date

The registered person must maintain records (“case records”) for each child which include the information and documents listed in Schedule 3 in relation to each child; are kept up to date; and are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 06/08/2018

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Recommendations

 The home‟s Statement of Purpose should be child-focused, indicating how the home provides individualised care to meet the Quality Standards for the children in their care. („Guide to the children‟s homes regulations including the quality standards‟, page 14, paragraph 3.5) Inspection report children‟s home: SC441865 5  When a child returns to the home after being missing from care or away from the home without permission, the responsible local authority must provide an opportunity for the child to have an independent return home interview. Homes should take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child. („Guide to the children‟s homes regulations including the quality standards‟, page 45, paragraph 9.30)  A record of supervision should be kept for staff, including the manager. The record should provide evidence that supervision is being delivered in line with

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Recommendations

regulation 33(4)(b). („Guide to the children‟s homes regulations including the quality standards‟, page 61, paragraph 13.3)

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improvement to be good

The operation of the home does not enable young people to fulfil their potential. This is because arrangements to promote education and ensure engagement in a range of social and recreational activities are not effective. Relationships in the home are positive. Staff genuinely care about young people. They show resilience in working through challenging behaviours. Staff want to help young people resolve emotional and behavioural issues. Young people benefit from therapy provided by in-house therapists. Young people also work with the child and adolescent mental health services. This ensures that young people‟s emotional and psychological well-being is improving. The manager and staff ensure that they consult with young people. The views of young people inform the operation of the home. Young people confirm that their views are taken into account. They know how to make a complaint and have a children‟s guide and

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improvement to be good

Risk assessments are inaccurate. They contain conflicting information. This means that they do not provide staff with clear safeguarding information. The manager has not reviewed risk assessments. This demonstrates weak management oversight. The monitoring of incidents in which young people go missing is poor. Records have conflicting data. When young people return to the home, they have return interviews with an independent person. However, the staff have not used information from these interviews to develop an improved understanding of why young people run away or the risks that young people face while missing. This means that independent return interviews are not used effectively to promote young people‟s safety. Inspection report children‟s home: SC441865 6 This home provides care for young people who have self-injurious behaviours. Managers do not monitor the frequency of incidents. Some incidents are not recorded. This means

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improvement to be good

that patterns and trends are not identified. Poor recording also hinders managers‟ ability to evaluate self-harm minimisation strategies. There has been an incident in which a member of staff failed to follow safeguarding policy. The provider has taken disciplinary action in relation to this incident. However, it is similar to a previous incident in which staff have not understood their roles and responsibilities.

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The effectiveness of leaders and managers: requires improvement to be good

The home has a new manager. She is applying for registration with Ofsted and has started her studies to gain the appropriate qualification. There are clear improvements since the monitoring visit. However, additional work is required to address weaknesses in the operation of this home. The manager and responsible individual have addressed the shortfalls identified in the compliance notice. Supervision of staff now has safeguarding as a key theme. Young people confirm that they read and make comments on their risk assessments. The responsible individual has been supporting the manager in her new role. The manager confirms that she has regular supervision. However, she could not provide records of her supervision. This inspection identified shortfalls that were also identified during other recent inspections. This indicates a weakness in management scrutiny of practice. The responsible individual has the appropriate qualification, but lacks the specific knowledge

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The effectiveness of leaders and managers: requires improvement to be good

to ensure that she provides effective leadership. The statement of purpose needs to be amended to show that therapy can be provided internally or independently of the home.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well Inspection report children‟s home: SC441865 7 it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC441865 8

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Children’s home details

Registered provider: Shyne Together Limited

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Children’s home details

Registered provider address: 61 Stratford Road, West Bridgford, Nottingham NG2 6AZ

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Children’s home details

Responsible individual: Charlotte Proctor

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Inspector

Amanda Ellis, social care regulatory inspector Inspection report children‟s home: SC441865 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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