Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC423741 1 SC423741 Registered provider: Cambian Childcare Ltd

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This is a privately owned children’s home. It provides placements for up to three young people who have emotional and/or behavioural difficulties.

p.1

Overall experiences and progress of

children and young people, taking into account Good

p.1

Overall experiences and progress of

How well children and young people are helped and protected Good

p.1

Overall experiences and progress of

The effectiveness of leaders and managers Good

p.1

Overall experiences and progress of

Overall judgement at last inspection: Declined in effectiveness

p.1

Overall experiences and progress of

Enforcement action since last inspection: None

p.1

Key findings from this inspection

 Young people enjoy living in this home.

p.1

Key findings from this inspection

 Young people have good relationships with staff and they start to engage in positive activities. Inspection report children’s home: SC423741 2  Young people make good progress in all areas of their development.

p.1

Key findings from this inspection

 Staff have the specialist skills that help them to recognise the signs of potential abuse. They act immediately to keep young people safe.

p.2

Key findings from this inspection

 The manager has a good understanding of the young people in her care. She ensures that care practice is tailored to meet young people’s very specialist needs.

p.2

Key findings from this inspection

 The manager works hard to build excellent relationships with professionals, such as the police and other specialist services. This ensures good communication and a fast response to any issues of concern relating to young people.

p.2

Inspection date Inspection type Inspection judgement

01/03/2017 Interim Declined in effectiveness 04/10/2016 Full Good 03/03/2016 Interim Improved effectiveness 14/12/2015 Full Good Inspection report children’s home: SC423741 3

p.2

Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, Children’s homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person must comply within the given timescales.

p.3

Requirement Due date

With particular reference to evaluating the views of young people, the registered person must complete a review of the quality of care provided for children (‘a quality of care review’) at least once every six months. The system must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45(1) and (5)) 10/09/2017

p.3

Recommendations

 The registered person should have a workforce plan which can fulfil the workforce-related requirements of Regulation 16, schedule 1 (paragraphs 19 and 20). The plan should detail the process and timescales for supervision of practice (see regulation 33(4)(b)) and keep appropriate records for all staff in the home (‘Guide to the children’s homes regulations including the quality standards’, page 53, paragraph 10.8). This is with particular reference to ensuring that all staff receive practice-related supervision within recommended timescales.

p.3

Overall experiences and progress of children and young people: Good

Young people enjoy good relationships with staff because staff spend a lot of time getting to know them as individuals and show a great interest in what they like. One young person commented: ‘I like it here. Staff are interested. It feels like home.’

p.3

Overall experiences and progress of children and young people: Good

Young people make good progress in education. Those who find school attendance difficult benefit from home tuition. Some young people who have been out of education for several years are now engaging and making progress for the first time. Young people prepare well for adulthood by learning some of the essential skills that they will need for later life, such as cleaning, budgeting and washing.

p.3

Overall experiences and progress of children and young people: Good

Young people’s emotional health improves because of the caring approach from staff Inspection report children’s home: SC423741 4 and the specialist support provided by the therapist. Young people’s physical health is highly prioritised. Staff educate young people about the benefits of a healthy lifestyle and the importance of attending medical appointments. Young people’s use of substances reduces because of the support from staff and the specialist work that they undertake with local services.

p.3

Overall experiences and progress of children and young people: Good

Young people take part in a range of activities, such as football clubs, youth groups, shopping and meals out. This helps to channel young people’s energy positively and broadens their social skills and interests.

p.4

Overall experiences and progress of children and young people: Good

Young people maintain contact with their families. This includes the use of social media, particularly for those who live a long way from home.

p.4

How well children and young people are helped and protected: Good

Clear boundaries and the consistent approach of staff help young people to feel safe. Staff make every attempt to re-direct any challenging behaviour before using physical intervention. When physical intervention is used, it is a last resort and for the minimum time necessary.

p.4

How well children and young people are helped and protected: Good

Staff have strong links with the local police. When staff have concerns, which indicate that young people could be at risk of child sexual exploitation, they share information quickly. As a result, immediate action is taken to keep young people safe. When young people go missing from home, staff immediately go looking for them. The close links between staff and the police ensure that there is a coordinated approach to finding young people quickly.

p.4

How well children and young people are helped and protected: Good

Staff have specialist knowledge of the risks that some young people face, such as child sexual exploitation. This helps them to identify signs of potential exploitation swiftly. They then deliver individualised work with young people, which helps the young people to see potential risks, and gives them knowledge of how to keep safe.

p.4

How well children and young people are helped and protected: Good

Staff are confident in following safeguarding procedures. They benefit from training in additional issues, which could affect young people, such as radicalisation and bullying. This helps them to be aware of the signs to look for, to enable them to protect young people, should issues arise. Inspection report children’s home: SC423741 5

p.4

The effectiveness of leaders and managers: Good

The acting manager has the qualifications and experience to undertake her role. She has been in post since August 2016. The manager has close working relationships with young people. She uses her knowledge of individuals to tailor care to their very specific needs. She prioritises their wishes in daily routines and in their future plans. One young person commented: ‘If I had known someone like her a long time ago, I would not be like this now.’

p.5

The effectiveness of leaders and managers: Good

New staff settle quickly into the team because they receive good support during their induction. Staff feel that the manager is very approachable and listens to their views. As a result, they are happy in their work. However, some staff do not receive supervision within service timescales. This hinders the opportunity to reflect on care practice.

p.5

The effectiveness of leaders and managers: Good

The manager has a good understanding of the strengths of this service. She strives to continually improve practice and has clear ideas for the areas that she aims to develop. She effectively monitors the individual progress of young people. She is not afraid to challenge other professionals when necessary to ensure that young people receive the services that they need. However, the manager’s monitoring reports do not always capture the views of young people, their families and professionals. This means that opportunities to improve practice may be missed.

p.5

The effectiveness of leaders and managers: Good

The manager ensures that there are effective relationships with key professionals, such as the police, child sexual exploitation services, substance misuse workers and education staff. This ensures that there is effective communication between services, which allows multi-agency plans to be quickly put into place to protect young people.

p.5

The effectiveness of leaders and managers: Good

This home is working within its statement of purpose. Specially trained staff help young people to recognise risks and stay safe. The nurturing support that staff provide helps young people to gain confidence and make good progress in every area of their development.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.5

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well Inspection report children’s home: SC423741 6 it complies with the Children’s homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC423741 7

p.5

Children’s home details

Registered provider: Cambian Childcare Ltd

p.7

Children’s home details

Registered provider address: Cambian, Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

p.7

Children’s home details

Responsible individual: Susan Fitzsimmons

p.7

Inspector

Jamie Richardson, social care inspector Inspection report children’s home: SC423741 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.8