Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

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The children’s home provides effective services that meet the requirements for good.

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The children’s home provision is good because:

 Children and young people continue to make good progress in all areas of their development.  Children and young people enjoy positive relationships with staff.  Children and young people enjoy a range of activities and new experiences.  Children and young people are accessing education, some for the first time in several months.  Where necessary, staff take immediate action to safeguard children and young people.  Children’s and young people’s behaviour improves as a result of living in this home.  The responsible individual has good oversight of this service and assists the acting manager and deputy manager in ensuring that children and young people continue to receive good standards of care.  Staff feel well supported by the acting manager. Regular supervision helps them to feel confident to undertake their role.  Staff benefit from regular training. Weekly support from the service’s clinical

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The children’s home provision is good because:

psychologist helps to strengthen their knowledge and develop their practice.

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendations:  The registered person should ensure that all incidents of control, discipline and restraint are subject to systems of regular scrutiny to ensure that their use is fair and the above principles as set out in 9.35 are respected. (‘Guide to the children’s homes regulations including the quality standards’, page 46, paragraph 9.36) With particular reference to the recording of sanctions, ensure that the person recording the sanction signs and dates when young people have been consulted about the consequence. This will evidence that children have been consulted in a timely manner.

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Information about this children’s home

This is a privately owned children’s home. It provides placements for up to three young people with emotional and behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement 03/03/2016 Interim Improved effectiveness 14/12/2015 Full Good 26/02/2015 Interim Sustained effectiveness 06/08/2014 Full Good

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people living in the home are

Children and young people benefit from appropriate close relationships with staff. They feel that they can share their worries, and they know that staff listen and will help them.

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people living in the home are

Children’s and young people’s views are central to the running of the home. Staff actively encourage individuals to personalise their rooms and make choices about the running of the home. As a result, children and young people feel valued, and their confidence to make choices is growing.

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people living in the home are

Children and young people enjoy a range of individualised activities such as camping, bike rallies, Laser Quest, cinema and dog walking. This is extending their life experiences and helps them to make progress with their social skills.

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people living in the home are

Staff work hard to make all children feel special. For example, some children and young people have enjoyed celebrating their birthday with a party and cake for the first time.

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people living in the home are

Children’s and young people’s education is a high priority. Some individuals who have been out of school for several months are now educated at school for the first time. Staff are dedicated to ensuring that these new school placements are successful. As result, children and young people are achieving 100% attendance. Excellent relationships between school and residential staff ensure that any issues are quickly identified and addressed. One teacher commented: ‘They are brilliant. They have been forward and helpful with settling-in issues. They have shared all information with us.’

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people living in the home are

Children and young people maintain a good level of health, because they get the help that they need for any medical problems. They also get the help that they need to understand the importance of leading a healthy lifestyle and healthy eating. For example, they are learning how to cook a range of home-cooked food. This will help to promote good health now and educate them around healthy choices for the future.

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people living in the home are

Children and young people get the support that they need to get through difficult times. With the help of staff and the in-house clinical psychologist, this ensures that children and young people maintain a good level of emotional health now and gives them the coping strategies that they need for the future. Judgement grade

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people are helped and protected

Children are safe at the home because, when safeguarding issues arise, staff take immediate action to protect children and young people.

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people are helped and protected

Children and young people respond well to consistent boundaries and reward systems. As a result, their behaviour improves and they are proud of their achievements. One young person commented: ‘Yes, my behaviour is better since I have lived here.’

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people are helped and protected

Physical intervention is a last resort. Low-level intervention is used for the minimum time necessary, and is effective in keeping children and young people safe. When sanctions are imposed, they are proportionate. The recording of sanctions does not always detail when children’s and young people’s views are obtained. This is a recording issue, and does not impact on children and young people’s experience.

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people are helped and protected

Risk assessments are effective in identifying children’s and young people’s areas of vulnerability. Staff consistently follow positive strategies to manage risks, while still ensuring that children and young people are able to access opportunities to progress their learning and life experience.

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people are helped and protected

Children and young people choose not to go missing from the home. There are no concerns about child sexual exploitation or radicalisation. However, staff are fully trained to recognise and act on these concerns, should they arise.

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people are helped and protected

High staffing ratios ensure that there is good supervision of children and young people. Staff model relationships built on trust and respect. Any issues that arise between children and young people are quickly defused. Consequently, there is no bullying at this home.

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people are helped and protected

Staff working in the home are carefully selected and vetted. This ensures that children and young people are not exposed to any adult who may cause them harm.

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leaders and managers

Strong management arrangements are in place to ensure that the home is efficiently run in the absence of the registered manager. The acting manager has been in post since August 2016. She has the qualifications and experience to undertake this role. Effective support from the deputy manager and the responsible individual assists the acting manager to maintain good levels of care for children and young people.

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leaders and managers

Regular monitoring by the acting manager ensures that children’s and young people’s progress is tracked. This allows clear analysis of progress and the identification of any areas in need of support. Monitoring by the independent visitor assists the manager in identifying the strengths and areas for development. This allows her to target her planning and assists service improvements.

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leaders and managers

Staff receive regular supervision. Consequently, they feel well supported and valued as team members. One member of staff commented: ‘She has brought a positive vibe to the home. The staff team has responded well to her. She is warm and I feel that I can go to her with any issues.’

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leaders and managers

Regular training ensures that staff have the skills and knowledge to undertake their role. In addition, staff benefit from support from the service’s clinical psychologist. This helps them to reflect on their practice and develop new strategies to support children and young people. As a result, staff feel informed and confident in undertaking their role.

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leaders and managers

Staff have effective working relationships with other professionals, such as teachers, health workers, youth offending services and social workers. There is effective sharing of information, and this means that staff are able to support children and young people to deal with any problems that they may face.

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What the inspection judgements mean

The experiences and progress of children and young people are at the centre of the inspection. Inspectors will use their professional judgement to determine the weight and significance of their findings in this respect. The judgements included in the report are made against ‘Inspection of children’s homes: framework for inspection’. An outstanding children’s home provides highly effective services that contribute to significantly improved outcomes for children and young people who need help and protection and care. Their progress exceeds expectations and is sustained over time. A good children’s home provides effective services that help, protect and care for children and young people and have their welfare safeguarded and promoted. In a children’s home that requires improvement , there are no widespread or serious failures that create or leave children being harmed or at risk of harm. The welfare of looked after children is safeguarded and promoted. Minimum requirements

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What the inspection judgements mean

are in place, however, the children’s home is not yet delivering good protection, help and care for children and young people. A children’s home that is inadequate is providing services where there are widespread or serious failures that create or leave children and young people being harmed or at risk of harm or result in children looked after not having their welfare safeguarded and promoted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s

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Information about this inspection

Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance, ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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