Children's Home run by TJY Care Ltd in SolihullOfsted inspection, 1 Oct 2026

Inspection report children's home: 2873964 1 Registered provider: TJY Care Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This was the home’s first inspection since it registered with Ofsted in April 2026. The home is privately owned and provides care for up to 2 children who have social and emotional difficulties.

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Information about this children's home

A suitably experienced and registered manager is in post.

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Information about this children's home

At the time of the inspection, there was one child living in the home, who was present and spoke to the inspector during the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report children's home: 2873964 2

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Summary of findings

One child has moved into the home, and they are settled and making progress in a number of areas. They are more engaged with education, spending more time with their loved ones and taking part in a wide range of activities. Safeguarding is effective and staff work well with other agencies to meet their needs. The manager is fully committed to the child and is regularly present within the home. There is a stable and committed staff team, who has built a warm and trusting relationship with the child.

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Overall experiences and progress of children and young people: good

The child shared that they are happy, feel cared for, and enjoy spending time with the staff, rating the home ‘12 out of 10’. Their move into the home was carefully planned and well supported. Staff visited the child prior to moving in, the child visited the home, and a joint day out was arranged with staff from both homes. This approach helped the child to settle quickly, build positive relationships with staff, and feel valued from the start.

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Overall experiences and progress of children and young people: good

The child benefits from a home that is clean, spacious, and offers a range of areas for socialising and relaxation. Staff have actively encouraged the child to personalise their bedroom, which reflects their personality and interests. Their experiences and achievements are celebrated through photographs displayed throughout the home. This promotes a sense of belonging.

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Overall experiences and progress of children and young people: good

Education is a clear priority. Since moving into the home, the child’s engagement with their tutor has increased significantly from 40% to 100%. This has been supported by consistent encouragement from staff, a structured daily routine, and incentive strategies designed to promote participation in learning. The manager has also been a strong advocate for the child, working proactively to secure an appropriate education provision. As a result, the child is developing a more positive attitude towards learning, which will support their move back into full-time education.

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Overall experiences and progress of children and young people: good

The child’s health needs are well understood and supported by staff. The child had experienced difficulties attending routine health appointments due to anxiety and uncertainty. In response, staff had conversations to help ease their anxieties. Arrangements were also made for a loved one to attend appointments alongside them to increase their confidence. This child-centred approach supports the child to receive the necessary health care.

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Overall experiences and progress of children and young people: good

The manager and staff recognise the importance of maintaining and strengthening family relationships. They advocated for the child to spend more time with family members in response to the child’s wishes. Following a meeting, a plan was put in place for increased time, including being able to take part in a family holiday, with appropriate Inspection report children's home: 2873964 3 support from staff. As a result, the child has been able to join important family occasions that they may otherwise have missed. This supports the child’s sense of identity.

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How well children and young people are helped and protected: good

The child said that they know how to make a complaint, feels safe living in the home, and would speak to staff if they had any worries or concerns.

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How well children and young people are helped and protected: good

Staff have a strong understanding of the child’s lived experiences and the impact these have on their emotional wellbeing and behaviour. Over time, they have developed the skills to recognise early signs of distress and respond promptly and effectively. The child has also been supported to develop their own plans, helping staff to understand how best to respond to different emotions and behaviours. As a result, the child feels listened to and the frequency and duration of incidents have reduced over time.

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How well children and young people are helped and protected: good

Staff have regular conversations with the child about risks and safety, including topics such as stranger danger and vaping. They use creative and engaging approaches to support learning, including interactive quizzes which encourage participation and supports learning. This helps the child to develop awareness of potential risks, make safer choices, and better understand how to keep themselves safe.

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How well children and young people are helped and protected: good

The child has gone missing on two occasions. On both occasions, staff made continuous efforts to locate the child and secure their safe return. Relevant professionals and family members were kept informed throughout and provided with regular updates. When the child returned, staff responded in a warm and welcoming manner, helping them to feel safe and supported. Staff also explored the reasons for the missing episodes to reduce the likelihood of future incidents.

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How well children and young people are helped and protected: good

One consequence has been used, which was proportionate and discussed with the child. However, there was no record to demonstrate that the effectiveness of the consequence had been reviewed. On another occasion, the child was told they would not be able to attend a future concert or watch television if they refused to hand over a vape. While this consequence was not used, the manager did not identify or challenge this poor practice during their review of the incident. As a result, an opportunity was missed to support staff to reflect on and strengthen their response to a safeguarding concern. The leadership team acknowledged these shortfalls during the inspection and provided assurance that they would address them.

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The effectiveness of leaders and managers: good

The manager is committed to and passionate about the quality of care the child receives. He is visible within the home, approachable, and maintains a hands-on approach. The child is very fond of him and the manager talks about the child with warmth and enthusiasm. His child-focused leadership sets a positive culture within the home and inspires staff to provide a good level of care. Inspection report children's home: 2873964 4 There is effective management oversight over many documents which supports the identification of patterns and trends in the child’s behaviour. As a result, the manager can effectively review the quality of care provided and make positive changes where needed. This approach ensures improvements are continually made to enhance the child’s lived experiences.

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The effectiveness of leaders and managers: good

Staff receive regular supervision, and the manager generally maintains effective oversight of staff practice. When a concern regarding practice was raised, the manager recorded a detailed discussion with one staff member involved. However, there was no record to demonstrate that a follow-up conversation had taken place with the other staff member, who had provided contradictory information. This shortfall did not have an impact on the care provided to the child. The manager acknowledged this oversight and confirmed that steps would be taken to strengthen recording and follow-up arrangements in the future.

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The effectiveness of leaders and managers: good

No staff have left the home, and they report feeling very well supported. Staff morale is high, with one member of staff commenting, ‘It doesn't feel like a team; it feels more like a family.’ The child receives care from a consistent stable staff team, who are motivated to provide them with a good level of care.

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The effectiveness of leaders and managers: good

The manager and staff team have developed positive working relationships with all partner agencies. The social worker said, ‘The staff are doing really well, [Name of child] has settled well and is opening up more, possibly due to feeling safe. They communicate any concerns really well.’ This has supported the good progress for the children. Inspection report children's home: 2873964 5

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Recommendations

 The registered person should ensure that staff have the capacity and competence to build constructive, warm relationships with children that actively promote positive behaviour and provide the foundations for managing any negative behaviour. More specifically the registered manager should support the staff to manage conflict, maintain constructive dialogues and react appropriately if challenged by a child in their care and not threaten punitive consequences ('Guide to the children's homes regulations including the quality standards', page 39, paragraph 8.14).  The registered person should ensure that all incidents of discipline are subject to systems of regular scrutiny, including regarding their effectiveness. ('Guide to Children's Homes Regulations, including the quality standards', page 46, paragraph 9.36).  The registered person should ensure a record of supervision is kept for staff. In particular to ensure all discussions regarding poor practice are written up and

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Recommendations

explored in full. ('Guide to the children's homes regulations including the quality standards', page 61, paragraph 13.3).

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: 2873964 6

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Children's home details

Registered provider address: Friendship Hall, Sutton New Road, Erdington, Birmingham B23 6QR

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Children's home details

Responsible individual: Benjamin Whillock

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Inspector

Emma Hutton, Social Care Inspector Inspection report children's home: 2873964 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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