Children's Home run by Nestlings Care BC Limited in Leeds

Inspection report for children's home: 2594061 1 Registered provider: Nestlings Care BC Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is owned and operated by a private provider. It provides specialist therapeutic and rehabilitative care for up to 3 children with complex mental health problems and challenging presentations with risks to self and others.

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Information about this children's home

The manager is suitably experienced and registered with Ofsted in June 2023.

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Information about this children's home

The home is registered with Ofsted and the Care Quality Commission.

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Information about this children's home

At the time of the first inspection, 2 children were living in the home. The inspection started on 14 July 2026. Inspectors returned to gather additional evidence on 28 July 2026, in line with Ofsted inspections and visits: deferring, pausing and gathering additional evidence policy.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children's home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: good

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for children's home: 2594061 2

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Inspection date Inspection type Inspection judgement

21/05/2025 Full Good 18/06/2024 Full Good 14/08/2023 Full Requires improvement to be good 13/06/2022 Full Requires improvement to be good Inspection report for children's home: 2594061 3

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Summary of findings

Children living in the home have mixed experiences. Four children have lived in the home during this inspection period. Two children have moved out and one child has moved in. All children have made positive progress, particularly around increased safety and reduced restrictions. From May 2026, there have been challenges in safely managing the dynamics of the 2 children currently living in the home. This has posed specific challenges, which have not always been managed in a way that ensures children are safe.

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Summary of findings

There is seamless, reciprocal information-sharing between the residential staff and the clinical team. This supports evidence-based, psychological interventions that support positive progress for children with complex and layered needs. This is the foundation for children's progress across all areas of their lives. However, the oversight by the manager and the additional clinical oversight does not always consider the analysis of information that helps to inform objective decision-making.

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improvement to be good

Children's experiences have been impacted by the challenging peer dynamics in the home and concerning incidents from staff. These incidents have not always been managed in a way that ensures children are safe. Despite these challenges, children have made progress.

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improvement to be good

Staff are inconsistent when using consequences in the home. On at least 2 occasions, staff have imposed consequences that the manager has deemed unsuitable for the children. This raises concerns that not all staff understand the expectations of behaviour management.

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improvement to be good

Children's education is well supported by staff. Although identifying suitable educational provision has been challenging, the manager has worked proactively to secure appropriate placements. This ensures that children are receiving the support necessary to promote their learning, development and educational progress.

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improvement to be good

One child moved into the home subject to external safeguards that were agreed by the court. The child made significant progress in all areas, resulting in the order being allowed to lapse. When children move out, there are clear plans to support children with their next steps. Leaders advocate for children, taking into account the progress they have made but not over-estimating their ability to move from a clinically therapeutic setting to a less-structured home. Inspection report for children's home: 2594061 4 Children participate in a range of activities that provide them with enjoyment and opportunities to pursue their individual interests. Children excitedly spoke about their plans over the summer holidays. One child was observed to call a meeting at the dining table to share good news from their day. Staff take photographs of children enjoying activities to support them with making positive memories.

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improvement to be good

The home environment requires some improvements to ensure that it looks like a welcoming, family-style home. Improvements are underway. However, children were observed to be happy and engaged in the home.

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improvement to be good

Children have not always been safe in the home. There have been incidents where children have caused harm to one another, resulting in the implementation of highly restrictive arrangements. These measures have been introduced to manage the known risks and prevent children from moving from the home in an unplanned way, which could undermine the positive progress made.

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improvement to be good

However, the stringent restrictions have not been successful, and staff have been unable to stop further incidents between the children. Leaders have not recognised that their safety plan is unsustainable and have not escalated increasing concerns in line with their own escalation policy. This means that there has been significant delays by one local authority to support the safety of children.

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improvement to be good

A child has made one allegation against a member of staff and in a separate incident a member of staff witnessed and reported another member of staff physically harming a child. The manager responded appropriately by following safeguarding procedures and making the necessary referrals. This ensures that children are kept safe in response to concerns. However, children have been subjected to situations that have caused them harm.

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improvement to be good

There has been a recent increase in the use of physical intervention due to the challenging dynamics between the children. From the information in staff's recording, some holds appear not to have been proportionate to the risks presented. The use of ambiguous statements in the records, such as 'disruptive behaviour', does not allow the reader to understand what was happening at the time. Management oversight does not always consider this. Therefore, it is not addressed. This means that staff continue to use language that is vague and not child friendly. There is a lack of thorough scrutiny by the manager as to whether holding children was the right thing to do at that point.

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improvement to be good

After children have been held, the conversations that take place are not always with people who were not involved in the hold. This may mean that children struggle to be as open or reflective as they would with someone who was not involved. The manager accepted that record-keeping prevents a good understanding of who is completing these. However, as none of the clinical team is involved in the physical intervention of Inspection report for children's home: 2594061 5 children, this means that all conversations children have with the clinical team are an opportunity for independent scrutiny.

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improvement to be good

Staff participate in debrief conversations following incidents. These are often undertaken as a group. This is complemented by regular reflections as a team with the clinical team. These opportunities for learning are well attended and feed into children's ongoing plans.

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improvement to be good

Some children in the home use behaviour that may harm themselves to communicate their distress. Staff are supported to understand the behaviour and their responses by the clinical team. This ensures that the response to children who display this behaviour is consistent. Therefore, specific behaviours, such as ingesting items, no longer happen. This means that children are safer.

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The effectiveness of leaders and managers: requires improvement to be good

Oversight and monitoring arrangements have failed to identify and address some poor practice, resulting in weaknesses in safeguarding and behaviour management. Children do not always receive care that keeps them safe.

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The effectiveness of leaders and managers: requires improvement to be good

There has been drift and delay by partner agencies in responding to safeguarding concerns in a timely manner. Despite these delays, management has not taken sufficient action to escalate concerns or robustly challenge partner agencies, such as the police, to ensure an appropriate and timely response.

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The effectiveness of leaders and managers: requires improvement to be good

There are sufficient staffing arrangements in place to support children during the day. However, due to the current supervision arrangements, 2 waking night staff are deployed each night, both of whom are agency workers. Reliance on agency staff for these key roles may affect the consistency of care provided to children.

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The effectiveness of leaders and managers: requires improvement to be good

Team meetings are held on a regular basis and are well attended. This is further complemented by regular and extensive multi-disciplinary reviews of the children's needs from the in-house clinical team.

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The effectiveness of leaders and managers: requires improvement to be good

When complaints have been made, these have been addressed in a timely manner. Inspection report for children's home: 2594061 6

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

manage relationships between children to prevent them from harming each other; and

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Requirement Due date

that the home's day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(iv)(b))

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Requirement Due date

Specifically, the registered manager should share information with all professionals responsible for children, so that safe plans can be agreed, especially when it is not possible to avoid children having any contact with each other. 11 October 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1)

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home's workforce provides continuity of care to each child; 11 October 2026 Inspection report for children's home: 2594061 7 understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1)(a)(b) (2)(c)(d)(e)(h))

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Requirement Due date

Specifically, ensure that the manager analyses information to consider how to improve the quality of care provided to children. This should be appropriately supported and challenged by the clinical team.

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Requirement Due date

Furthermore, the manager should ensure that oversight includes a clear understanding about why physical intervention was required.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children's home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the child's placing authority is contacted, and a review of that child's relevant plans is requested, if—

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Requirement Due date

the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child's needs. (Regulation 14 (2)(e)(i))

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Requirement Due date

Specifically, if children cannot live safely together, timely and appropriate action should be taken, including escalating concerns if required. 11 October 2026 Inspection report for children's home: 2594061 8

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Recommendation

 The registered person should ensure that the home is a nurturing and supportive environment that meets children's needs. In most cases, children's homes should be homely, domestic environments and, in particular, clean, safe and well furnished. ('Guide to the Children's Homes Regulations, including the quality standards', page 15, paragraph 3.9)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2594061 9

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Children's home details

Registered provider: Nestlings Care BC Limited

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Children's home details

Registered provider address: 1 Derby Street, Suite 4, Leigh, Lancashire WN7 4PF

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Children's home details

Responsible individual: Anthony Thompson

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Inspector

Angela Ross, Social Care Inspector Joanna Scott, Social Care Inspector Inspection report for children's home: 2594061 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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