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Social care · Social care assurance visit

Children's Home run by Rainbow Retreats Homes Limited in Lancashire

Inspected 23 Sept 2026 · URN 2846042

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Summary

No overall grade in this framework

Sarah Gilbert (lead), Claire Foster

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Rainbow Retreats Homes Limited

  • Inspection date verified

    23 Sept 2026

  • Inspectors verified

    Claire Foster, Sarah Gilbert

  • Name on report verified

    2846042

  • URN verified

    2846042

Page 1 of 10
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

0Mixedmore positive than 67% of reports of this type

In line with other reports of this type.

Praiseeffectivepositiveeffectivelyconsistentclear
Criticismconcernslimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings22w−33
  • What needs to improve516w+13

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

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Pages
10
Words of findings
538
about usual (typical 479)
Reading level
Hard
Flesch 43, typical 47
Average sentence
17 words
Next steps
7
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 1%What needs to improve 33%About the inspection 66%

Full report text

Assurance inspection report for children’s home: 2846042 1 Registered provider: Rainbow Retreats Homes Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private company. It provides care for up to 2 children who may experience social and emotional difficulties and/or have learning disabilities.

p.1

Information about this children’s home

At the time of this inspection, one child was living at the home. The inspectors spoke to the child about their experiences of living at the home. No children have moved into or out of the home since the last inspection.

p.1

Information about this children’s home

The home and manager registered with Ofsted in September 2025.

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Information about this children’s home

The registered manager and responsible individual were not present for this inspection.

p.1

Inspection date: 23 September 2026

Enforcement action since last inspection: none

p.1

Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to Assurance inspection report for children’s home: 2846042 2 consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2846042 3

p.1

Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

p.3

Findings from the inspection

Leadership and management of the home is currently unstable. The registered manager is on garden leave following the submission of their resignation to the provider. In their absence, management oversight is being provided by the director and 2 team leaders. The director recognises that this arrangement is not sustainable and is taking action to ensure stability is restored to the leadership of the home.

p.3

Findings from the inspection

Despite the inconsistencies in the leadership of the home, the child has a strong sense of belonging and attachment to the home and staff. Their artwork is proudly on display around the home and they have the company of a pet hamster in their room. This provides the child with the security they need to make progress in all areas of their life.

p.3

Findings from the inspection

Staff ensure that the child attends education each day. Their certificate celebrating 100% attendance is displayed on the fridge. The child has firm ambitions to move to a mainstream school, and this is being supported by staff. This ensures that the child is motivated to learn and develop vital skills.

p.3

Findings from the inspection

The child enjoys a wide variety of activities. They take part in clubs such as dancing and boxing. The child enjoyed their recent holiday to a caravan with staff where they went to a seal sanctuary. This supports the child’s physical and emotional development.

p.3

Findings from the inspection

Overall, the staff have built positive relationships with the child. The child seeks staff out when they need advice and guidance and are responded to with warmth. However, there are some occasions where some staff do not use de-escalation strategies effectively when responding to some behaviours. This means that there are missed opportunities to support the child to express their feelings in more positive ways.

p.3

Findings from the inspection

The risks present in the child’s life are currently minimal. They feel safe and settled in the home and are cared for by adults they trust.

p.3

Findings from the inspection

Staff know how to identify when the child may be struggling with their mental health. Staff understand how to provide emotional support to the child, as well as contacting the relevant professionals for their expertise. This ensures that concerns that the child’s risks may increase are identified at the earliest opportunity.

p.3

Findings from the inspection

Staff are provided with training that addresses the child’s individual vulnerabilities. This ensures that staff have the skills to understand how to identify and manage risks for the child. Assurance inspection report for children’s home: 2846042 4 Management oversight of the home is not currently effective. Incidents, although rare, are not always evaluated by managers. Shortfalls in staff practice are not always identified and addressed. This has led to some occasions when the child has not received consistent and trauma informed responses from staff when they are upset.

p.3

Findings from the inspection

Leaders and managers do not ensure that all visitors and staff routinely sign in and out of the home. This means that managers cannot be assured that they have an accurate record of who is present at the home and that they are authorised to be there.

p.4

Findings from the inspection

Staff do not receive supervision sessions routinely. Additionally, when staff have raised concerns during supervision sessions, managers have not responded to these effectively or ensured that appropriate action is taken. This means that staff do not always receive the support and oversight they need to reflect on practice and work cohesively. Assurance inspection report for children’s home: 2846042 5

p.4

Inspection date Inspection type Inspection judgement

23/06/2026 Full Good Assurance inspection report for children’s home: 2846042 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

p.6

Requirement Due date

there is no registered manager in respect of the home; and

p.6

Requirement Due date

is an organisation or a partnership. (Regulation 27 (1)(a)(b)(i)) 19 November

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(e)(f)(h))

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Requirement Due date

In particular, ensure that the registered person has effective oversight of staff practice, and that actions taken by staff during incidents are thoroughly evaluated. 19 November Assurance inspection report for children’s home: 2846042 7 Specifically, ensure that all staff are provided with supervision sessions to reflect on their practice. Ensure that concerns raised by staff are responded to ensure that the team provides consistent and cohesive care.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.7

Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

p.7

Requirement Due date

help each child to develop socially aware behaviour;

p.7

Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

p.7

Requirement Due date

strive to gain each child’s respect and trust;

p.7

Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

p.7

Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same;

p.7

Requirement Due date

have the skills to recognise incidents or indications of bullying and how to deal with them. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(v)(viii)(ix)(x)(xii))

p.7

Requirement Due date

Specifically, ensure that that staff have the skills to de- escalate situations when the child has become frustrated effectively. This includes understanding how to manage teenage behaviours with a proportionate response. 19 November

p.7

Requirement Due date

maintain in the home the records in Schedule 4. 19 November Assurance inspection report for children’s home: 2846042 8 (Regulation 37 (2)(a))

p.7

Requirement Due date

In particular, ensure that the registered person keeps a clear record of all visitors and staff entering and leaving the home. Assurance inspection report for children’s home: 2846042 9

p.8

Children’s home details

Registered provider: Rainbow Retreats Homes Limited

p.9

Children’s home details

Registered provider address: Suite 410 Daisyfield Business Centre, Appleby Street, Blackburn BB1 3BL

p.9

Children’s home details

Responsible individual: Charlotte Capstick

p.9

Inspectors

Sarah Gilbert, Social Care Inspector Claire Foster, Social Care Inspector Assurance inspection report for children’s home: 2846042 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

p.9

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.10

Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.10

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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