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Social care · Children's home inspection (SCCIF)

Children's Home run by New Beginnings Young People’s Care and Support Services Limited in WirralOfsted inspection, 23 Sept 2026

Inspected 23 Sept 2026 · URN 2737556

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Ofsted inspected this children's home run by new beginnings young people’s care and support services limited on 23 Sept 2026, led by Sophie Thomson. The overall judgement was Good. Source: Ofsted (Open Government Licence v3).

Summary

What we read, and from where

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  • Group verified

    New Beginnings Young Peoples care and support services Limited

  • Inspection date verified

    23 Sept 2026

  • Inspectors verified

    Sophie Thomson

  • Helped and protected verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Name on report verified

    2737556

  • URN verified

    2737556

Page 1 of 9
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Hollow rings show the previous inspection, 2025.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementGood

70% of comparable inspections in the last three years were graded Good (12,875 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+20Mostly positivemore positive than 29% of reports of this type graded Good
OutstandingGoodRIInadequate

In line with other reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praiseeffectivepositivesafeconsistentflourisheffectivelytrusting relationshipsstrong
Criticismlacknot alwaysseriousnot consistentlyinconsistentconcernsseriouslyconcern

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings1255w+30
  • What needs to improve442w−47

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
9
Words of findings
1,667
longer than usual (typical 1326)
Reading level
Hard
Flesch 50, typical 50
Average sentence
14 words
Next steps
8
typical 4
Hedged sentences
3%
“some”, “not always”, “most”…

Where the words go

Findings 61%What needs to improve 22%About the inspection 17%

Full report text

Inspection report for children’s home: 2737556 1 Registered provider: New Beginnings Young Peoples care and support services Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is owned by a private organisation. It provides care for up to 2 children who may experience social and emotional difficulties or learning disabilities.

p.1

Information about this children’s home

At the time of this inspection, 2 children were living in the home. Both children spoke to the inspector.

p.1

Information about this children’s home

The manager registered with Ofsted in November 2025.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: 2737556 2

p.1

Inspection date Inspection type Inspection judgement

15/04/2025 Full Good 19/08/2024 Full Requires improvement to be good 07/05/2024 Full Inadequate 16/01/2024 Full Requires improvement to be good Inspection report for children’s home: 2737556 3

p.2

Summary of findings

Children benefit from a stable and consistent home that provides them with security and a sense of permanence.

p.3

Summary of findings

Staff are building positive and trusting relationships with children. Managers and staff are committed to securing good outcomes for children.

p.3

Summary of findings

Staff support children to build confidence and contribute to decisions about their care.

p.3

Summary of findings

Safeguarding practice is effective and there is strong multi-agency collaboration to help manage risks to children.

p.3

Summary of findings

However, children’s daily routines lack consistency, and children’s educational engagement is not fully supported during the periods they are not in school.

p.3

Overall experiences and progress of children and young people: good

Children are making progress from their individual starting points. Both children have previously experienced multiple moves and uncertainty in their living arrangements. This home offers them stability and security, which promotes a sense of belonging.

p.3

Overall experiences and progress of children and young people: good

Children are cared for by a small and consistent staff team. Staff demonstrate to children that they are a dependable and stable presence in their lives. This is helping children to invest in the home and to understand that staff can be trusted and relied on for support. One professional said, ‘Staff have never given up on [child’s name]. They are a constant in that child’s life.’

p.3

Overall experiences and progress of children and young people: good

Children have anxieties about attending school. Managers and staff understand the difficulties and barriers that children face. They are committed to supporting children to address and work through their previous experiences so that they can positively participate in formal education. There are plans in place for children to be supported to re-engage with formal education and children are taking small steps to achieve this. However, well-planned, structured activities are not consistently offered to children when they do not participate in education. This is a missed opportunity to help children regain their confidence in education.

p.3

Overall experiences and progress of children and young people: good

Progress with helping children to establish a good daily routine is inconsistent and the children’s days often lack structure. Staff are persistent and try to engage and interest children in positive activities. In addition, they offer children incentives to motivate them and reinforce positive behaviours. The success of this approach is variable and has not secured a long-term impact on children’s routines. Inspection report for children’s home: 2737556 4 Staff are proactive and put arrangements in place so that children can see family members in a safe and planned way. This ensures that children remain close to their family and enables them to build on significant relationships.

p.3

Overall experiences and progress of children and young people: good

Children are listened to and they are involved in decisions about their day-to-day care. This helps children to understand that their views and opinions matter. One professional said, ‘[Child’s name] feels loved, valued and respected. As a result, their confidence is increasing. They now feel able to express opinions and make choices.’

p.4

Overall experiences and progress of children and young people: good

Children are in good health and have access to the health services that they need. Staff have successfully supported one child to overcome their anxieties about having their immunisations. This supports the child’s long-term health outcomes.

p.4

Overall experiences and progress of children and young people: good

Children live in a comfortable, welcoming home. They have chosen to decorate their bedrooms to reflect their personal tastes. However, repairs to the home are not always completed in a timely way and the paintwork in communal areas is looking tired and marked.

p.4

How well children and young people are helped and protected: good

Children receive a high level of supervision and support. Professionals and family members express confidence in the staff team’s ability to keep children safe. One professional said, ‘Staff put every effort into keeping [child’s name] safe. The child has the safety and security they need to flourish.’

p.4

How well children and young people are helped and protected: good

Staff understand their roles and responsibilities to safeguard children. There are clear risk management plans in place to guide staff in managing known risks to children. The managers ensure that these plans are updated to reflect new information and emerging risks. This helps staff to take effective action when there are concerns about a child’s welfare.

p.4

How well children and young people are helped and protected: good

The manager responds quickly to emerging risks for children. He works collaboratively with other professionals to understand risks to children, share information and to develop robust safety plans.

p.4

How well children and young people are helped and protected: good

There are clear protocols for staff to follow when children are missing from the home. This promotes a consistent and effective response. Staff are persistent in their efforts to locate the child. Staff maintain contact with the child whenever possible, and they are proactive in encouraging them to return home. When children return from being missing from the home, the staff make sure that children can speak to an independent person. This provides information that may help in protecting children from going missing again.

p.4

How well children and young people are helped and protected: good

Allegations are taken seriously and managers take appropriate action to investigate the concern. However, there have been delays in notifying Ofsted and other relevant professionals. This hinders independent oversight of the incident. Inspection report for children’s home: 2737556 5 Staff manage difficult situations in the home calmly and effectively. There have been no incidents where staff have needed to use a physical intervention to manage the situation.

p.4

How well children and young people are helped and protected: good

Managers complete vetting procedures when they recruit new staff. However, they have not always verified the reasons why prospective employees have left previous roles in the care sector. This means that managers have not assured themselves that they have all the information they need to assess whether the person is safe to work with children.

p.5

How well children and young people are helped and protected: good

Some members of staff working in the home are related to each other. They are bank staff and do not work alongside each other. However, risk assessments do not address how any risks from close family members working together will be managed.

p.5

The effectiveness of leaders and managers: good

The manager is committed to improving children’s outcomes and making a positive difference to their lives. He has a good understanding of children’s complexities and the difficulties they face. He works closely with other professionals to keep children safe and promote good outcomes for children.

p.5

The effectiveness of leaders and managers: good

The manager has good oversight of events in the home. He reviews all the records of significant incidents to identify learning points and to assure himself that staff have taken appropriate and effective action.

p.5

The effectiveness of leaders and managers: good

Professionals say they have a positive experience of working with the home. The manager and staff have established good working relationships with children’s families and social workers. Effective communication ensures that information is shared quickly, which helps to keep children safe.

p.5

The effectiveness of leaders and managers: good

Staff receive regular supervision and an annual appraisal of their performance. Managers use supervision to help staff to reflect on their practice and identify any areas for development.

p.5

The effectiveness of leaders and managers: good

Team meetings are regular and purposeful. They are used to share information about children’s plans and to reflect on staff practice. This supports staff to develop shared approaches and promotes consistent care.

p.5

The effectiveness of leaders and managers: good

There is a stable staff team in place. This provides children with continuity of care. Managers ensure that there are always sufficient staff to safely care for children.

p.5

The effectiveness of leaders and managers: good

Managers and staff complete a range of training that focuses on meeting children’s individual needs. Staff apply their learning effectively in their day-to-day work with the children. Inspection report for children’s home: 2737556 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

p.6

Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

p.6

Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background. (Regulation 6 (1)(a)(b) (2)(b)(iv))

p.6

Requirement Due date

In particular, the registered person must ensure that the children experience a good daily routine. 29 November 2026

p.6

Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

p.6

Requirement Due date

there is an allegation of abuse against the home or a person working there;

p.6

Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(c)(e)) 29 November 2026

p.6

Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

p.6

Requirement Due date

The registered person may only— 29 November 2026 Inspection report for children’s home: 2737556 7 employ an individual to work at the children’s home;

p.6

Requirement Due date

if the individual satisfies the requirements in paragraph (3).

p.7

Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(d))

p.7

Requirement Due date

Specifically, the registered person must ensure that they verify the reasons why prospective employees have left previous roles in the care sector.

p.7

Recommendations

 The registered person should ensure that children are supported to engage in suitable, structured activities when they are not participating in education. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.15)  The registered person should ensure that the home environment is always maintained to a good homely, domestic standard. In particular, redecoration of communal areas and repairs to damaged kitchen cupboards should take place in a timely manner. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that there is a risk assessment in place with regards to staff who are related working in the home. The risk assessment needs to be clear so that all staff members understand the implications of this and how to respond to it. (‘Guide to the Children’s Homes Regulations, including the quality

p.7

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2737556 8

p.7

Children’s home details

Registered provider: New Beginnings Young Peoples care and support services Limited

p.8

Children’s home details

Registered provider address: 5 Brett Street, Birkenhead, Wirral CH41 8DP

p.8

Inspector

Sophie Thomson, Social Care Inspector Inspection report for children’s home: 2737556 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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