Children's Home run by Bright Futures Care Solutions Limited in NottinghamshireOfsted inspection, 8 Sept 2026

Inspection report for children’s home: 2888071 1 Registered provider: Bright Futures Care Solutions Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted on 1 August 2026, and this is the first inspection. Prior to registering, the home was operating as an unregistered children’s home. The manager resigned after registration, which led to a priority inspection being carried out. The responsible individual has also resigned.

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Information about this children’s home

The home is operated by a private provider and offers care for one child.

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Information about this children’s home

At the time of this inspection, one child was living in the home.

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Information about this children’s home

The manager was not present for the inspection.

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Overall experiences and progress of

children and young people, taking into account

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inadequate

How well children and young people are helped and protected inadequate

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inadequate

The effectiveness of leaders and managers inadequate

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inadequate

There are serious and widespread failures that mean children are not protected, and their welfare is not promoted.

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inadequate

Date of last inspection: not previously inspected

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inadequate

Overall judgement at last inspection: not applicable

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inadequate

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2888071 2

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Summary of findings

Staff are not keeping the child safe. Some of the working practices have increased the risks posed to the child. There have been several concerning incidents that have not been managed safely by staff. Staff have not received sufficient training to keep the child safe and help them thrive. Furthermore, there is a general lack of analysis, curiosity and thematic consideration in working practices. The home’s management structure lacks stability. The registered manager is leaving, as is the appointed responsible individual and the incoming responsible individual is awaiting Ofsted checks. The risks posed to the child were so serious that the home’s registration was suspended on 9 September 2026.

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Overall experiences and progress of children and young people: inadequate

The care provided for this child is exceptionally poor. Staff have not supported the child in making progress and have been unable to keep them safe. Although assurances were given by the provider about staff induction processes and training, on inspection, staff lacked the necessary skills and experience to keep the child safe.

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Overall experiences and progress of children and young people: inadequate

Staff are unable to meet the child’s health needs, and this is having a significant negative impact on the child’s overall wellbeing. Staff have not made robust attempts to engage the child with partnership agencies that may improve their day-to-day experiences. There is no evidence of staff vigorously approaching health or substance misuse services. There was also a delay in registering the child with universal health services.

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Overall experiences and progress of children and young people: inadequate

Although education services are seeking an education placement for the child, this has not been secured. Staff have created an activity planner; however, routine is lacking for the child. The home’s deputy manager has tried to implement some structure by organising a weekly key-work plan, but this has not been adhered to by staff. As a result, the child has a lot of spare time, resulting in boredom and increasing their risks of exploitation in the community.

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Overall experiences and progress of children and young people: inadequate

Case recording by staff is not sufficient to evidence the child’s progress or the work being carried out. Attempts to engage the child to work alongside partnership agencies could not be consistently evidenced. Staff have not regularly recorded attempts to reduce risks for the child. This has been a continual issue with staff practice. Although it has been raised during team meetings, working procedures have not changed.

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Overall experiences and progress of children and young people: inadequate

Care for the child does not operate within a therapeutic framework despite making references to doing so in the statement of purpose. There is no therapeutic oversight or intervention provided by the organisation to the child or staff members. Staff are not supported to care for the child in a trauma-informed way. Inspection report for children’s home: 2888071 3

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How well children and young people are helped and protected: inadequate

Serious shortfalls in safeguarding practice, professional curiosity, risk management, management oversight and staffing arrangements have left the child exposed to ongoing and unmanaged risk of harm.

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How well children and young people are helped and protected: inadequate

On one occasion, staff did not intervene when an unknown adult arrived at the home to take the child out. Staff did not look for the child for over 2 hours despite it being known that the child was with an unknown adult. As a result, the child was placed in a highly dangerous and uncertain situation that could have been avoided. Management oversight of this incident was poor, and the unsafe practice of staff was left unaddressed.

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How well children and young people are helped and protected: inadequate

The child is at significant risk of criminal exploitation, which was a known risk at the point of admission. Staff demonstrate little professional curiosity about these risks and are unable to keep the child safe. For example, there is a pattern of the child selling items and misusing substances; however, staff do not track this situation to monitor any concerning patterns of behaviour. Furthermore, there is no evidence that staff check on the child’s wellbeing when they return home.

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How well children and young people are helped and protected: inadequate

On one occasion, a child made a significant disclosure about being at risk of harm in the community. There was no management oversight of the incident, and no effective steps were taken to reduce risks for this child.

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How well children and young people are helped and protected: inadequate

Staff are ineffective in reducing the risks relating to the child’s substance misuse. When the child is suspected to be under the influence of substances, staff are not observing them to ensure that they are safe or seeking appropriate medical advice. Room searches are not carried out in response to risks associated with substance misuse. This puts the child at risk of harm.

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How well children and young people are helped and protected: inadequate

Staff are ill-equipped to reduce the child’s risks relating to weapons, despite such risks being known before the child moved into the home. On 2 occasions, staff were unable to respond safely when there was a risk of weapons being used. This puts both the child and staff at risk. Staff did not update professionals about these incidents, and so the role of the child’s youth justice worker was diminished. Ofsted has not been updated about several concerning incidents.

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How well children and young people are helped and protected: inadequate

Missing-from-home incidents are not consistently managed safely. Post-incident meetings are not frequently offered to the child, and when they take place, the recording is poor. Staff have not tried to engage the child in these discussions in a meaningful way. As a result of these practices, missing-from-home incidents are not joined up or considered thematically.

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How well children and young people are helped and protected: inadequate

The home does not operate within a culture that promotes curiosity, respectful scepticism or joined-up approaches. Incidents are not thought through critically. There is little evidence of staff asking appropriate questions or considering alternative approaches to engage the child to reduce risks following incidents. Inspection report for children’s home: 2888071 4

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The effectiveness of leaders and managers: inadequate

The registered manager is working their notice period and was not present during the inspection. They are also registered for another home. Timescales for the appointment of their replacement are unclear. The home has recently appointed a deputy manager; however, they are also working across 2 homes.

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The effectiveness of leaders and managers: inadequate

An acting responsible individual is awaiting completion of Ofsted suitability checks. This individual works across multiple homes over 3 days each week. The lack of management stability in the home has contributed to unacceptable and dangerous outcomes for the child.

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The effectiveness of leaders and managers: inadequate

Some staff have commented about the worrying culture of the senior leadership, namely the directors in the organisation. These staff referred to this leading to staff turnover. Staff morale is low. Staff are ill-equipped to meet the child’s needs and keep them safe.

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The effectiveness of leaders and managers: inadequate

Before the child moved into the home, the registered manager raised concerns about the suitability of the location due to increased risks associated with substance misuse. These concerns were not fully reflected in the home’s location risk assessment and were not shared with Ofsted. As a result, the child has been exposed to dangerous contextual safeguarding risks that may have been avoidable.

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The effectiveness of leaders and managers: inadequate

Managers have not reviewed the contextual risks associated with the home’s location. The risks arising from the address being known to individuals who misuse, or supply substances have not been appropriately mitigated.

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The effectiveness of leaders and managers: inadequate

Transition planning for the child remains poor. The home’s statement of purpose refers to its models of care, including being trauma informed and using approaches grounded in an attachment-based parenting model. However, staff have not received training in these models or approaches. Furthermore, staff have not been provided with the necessary training to safely meet the child’s needs.

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The effectiveness of leaders and managers: inadequate

Due to the seriousness of the concerns identified, and the immediate risks posed to the child, the home’s registration was suspended following this inspection. Inspection report for children’s home: 2888071 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; *

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare;

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Requirement Due date

that the premises used for the purposes of the home are located so that children are effectively safeguarded. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(vi)(c)) 25 October 2026

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child; 25 October 2026 Inspection report for children’s home: 2888071 6 understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. (Regulation 13 (1)(b) (2)(a)(c)(f))

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Requirement Due date

The registered person must compile in relation to the children’s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1.

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Requirement Due date

Subject to paragraph (6), the registered person must ensure that the home is at all times conducted in a manner which is consistent with its statement of purpose. (Regulation 16 (1) (5))

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Requirement Due date

In particular, the home’s statement of purpose should be reviewed to accurately reflect the remit of the home and the current skills, experience and training of the staff team. 25 October 2026

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are kept up to date. (Regulation 36 (1)(a)(b))

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Requirement Due date

In particular, the registered person should ensure that children’s care and safety needs are fully reflected in the home’s day-to- day records. The registered person should ensure that full management oversight is recorded. 25 October 2026

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles. (Regulation 10 (1)(a)(b)(c))

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Requirement Due date

In particular, the registered person should review why staff have been unable to meet the child’s health needs and consider the impact this has had on the child. 25 October 2026

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on— 25 October 2026 Inspection report for children’s home: 2888071 7 understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children. (Regulation 11 (1) (2)(ix))

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Requirement Due date

In particular, the registered person should ensure that children experience continuity of care from a committed, stable, well- trained and experienced workforce.

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Requirement Due date

*The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard).

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Requirement Due date

When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (1) (2)) 25 October 2026

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child—

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e)) 25 October 2026

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for children’s home: 2888071 8

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2888071 9

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Children’s home details

Registered provider: Bright Futures Care Solutions Limited

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Children’s home details

Registered provider address: Suite E2, Lancaster House, 10 Sherwood Rise, Nottingham NG7 6JE

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Responsible individual:

Registered manager: Hadleigh Johnson-Harvey

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Inspector

Dan Griffin, Social Care Inspector Inspection report for children’s home: 2888071 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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