Kilter Homes LtdOfsted inspection, 10 Sept 2026

Inspection report for supported accommodation provider - monitoring visit: Kilter Homes Ltd 1 Kilter Homes Limited

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Registered provider: Kilter Homes Limited

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is operated by a private provider and operates in the North of England.

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provider

The provider can accommodate up to 16 individuals in 6 shared or group-living homes that are not limited to accommodating looked-after children and care leavers, and one self-contained unit, where the accommodation is for the sole use of one person.

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provider

Twelve children within scope of the regulations were being accommodated at the time of the monitoring visit.

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provider

The registered service manager has been registered with Ofsted since June 2026.

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This monitoring visit

This monitoring visit was arranged to address specific concerns by Ofsted relating to the service accepting children with complex needs.

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This monitoring visit

During the visit, the inspector visited 2 of the shared supported accommodation homes. The inspector spoke to 2 children, 3 members of staff and the nominated individual. The children spoken to state that they are happy living in their homes.

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This monitoring visit

One child in the service requires a high level of supervision. For example, an additional member of staff is present to solely support and care for the child as well as waking night staff. As a result, the provider is operating outside of their statement of purpose, and the child is not ready for independence. Inspection report for supported accommodation provider - monitoring visit: Kilter Homes Ltd 2 Another child is at high risk of criminal exploitation and is not engaging in support provided by the staff team and is regularly missing from home. Staff are proactive in gathering intelligence and reporting these incidents to the placing local authority and other external agencies and they follow their missing-from-home policy.

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This monitoring visit

Staff store medication for one child and this process has been in place for several weeks. Over time, there has not been a review of this. Leaders and managers acknowledged this shortfall during the monitoring visit. They have since reviewed this process with the child and partner agencies. As a result, the child self- administers their medication.

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This monitoring visit

The accommodation is furnished to a good standard and provides children with a homely environment to live in. Inspection report for supported accommodation provider - monitoring visit: Kilter Homes Ltd 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions. (Regulation 4 (1) (2)(a)(f)) 8 November 2026

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Requirement Due date

*This requirement is subject to a compliance notice.

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Recommendation

 The registered person should ensure that staff regularly review their arrangements to manage children’s medication. They should consider how they can support children to manage their medication responsibly. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 36) Inspection report for supported accommodation provider - monitoring visit: Kilter Homes Ltd 4

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Kilter Homes Ltd 5

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Supported accommodation provider details

Registered provider: Kilter Homes Limited

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Supported accommodation provider details

Registered provider address: 10 Southport Road, Liverpool L37 7EW

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Supported accommodation provider details

Registered service manager: Hollie Keenan

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Inspector

Helen Fee, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Kilter Homes Ltd 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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