Children's Home run by Care2Care Children’s Home Ltd in Ealing

Inspection report for children's home: 2624784 1 Registered provider: Care2Care Children's Home Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This privately operated home provides care for up to 4 children who experience social and emotional difficulties.

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Information about this children's home

The home registered with Ofsted in April 2021.

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Information about this children's home

The registered manager post has been vacant since May 2026. The current manager is applying to register with Ofsted.

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Information about this children's home

The registered provider has appointed a new responsible individual, and we are currently checking that this person has the relevant capacity, experience and skills to carry out the role.

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Information about this children's home

At the time of the inspection, 2 children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2624784 2

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Inspection date Inspection type Inspection judgement

26/08/2025 Full Good 31/07/2024 Full Requires improvement to be good 26/07/2023 Full Good 21/06/2022 Full Good Inspection report for children's home: 2624784 3

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Summary of findings

Children receive personalised care from staff who understand their individual needs, helping them to make progress and feel settled. Children's health needs are promoted, their views are valued and they benefit from activities that support their interests, confidence and cultural identity. Children are helped to stay safe through improved missing-from-home procedures, consistent boundaries and therapeutic approaches to behaviour support. Leadership has improved since the appointment of a new manager, with positive changes to children's experiences, staff development and routines. Nevertheless, management oversight remains inconsistent and the manager's registration is yet to be completed.

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Overall experiences and progress of children and young people: good

Children receive individualised care in accordance with their needs. Staff have a good understanding of each child's history, vulnerabilities and strengths and use this knowledge to support children accordingly. As a result, this has helped the children to make progress from their starting points and achieve a sense of stability in the home.

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Overall experiences and progress of children and young people: good

Children's educational progress varies. One child has made notable progress in re- engaging in education and is now attending more regularly following a significant period of absence. Consistent encouragement from staff and partnership working with the school have contributed positively to this improvement. However, the second child remains without suitable education provision, despite having educational needs and historical disruption to learning. Delays in finalising education arrangements have limited the child's opportunities to make academic progress.

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Overall experiences and progress of children and young people: good

Staff ensure that children's health needs are met and seek support from other professionals as needed, such as the in-house therapist. Staff encourage children to attend planned health reviews.

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Overall experiences and progress of children and young people: good

Children's views, wishes and feelings are valued and respected. They are invited to update the children's guide by helping to make it more child friendly and accessible. This encourages children to take part in decisions that affect them and they are helped to understand their rights and entitlements.

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Overall experiences and progress of children and young people: good

Staff offer children a range of activities that align with their interests. These opportunities help children to develop confidence and have positive social experiences. Staff also make efforts to promote children's cultural identities and support their preferences in ways that are meaningful to them.

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Overall experiences and progress of children and young people: good

The home's atmosphere is spacious, welcoming and homely, helping children to feel at home, safe and more settled. Ongoing refurbishments are taking place to further enhance the environment. Inspection report for children's home: 2624784 4

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How well children and young people are helped and protected: good

Children's risk assessments are updated following incidents. However, they are not always sufficiently detailed and do not consistently provide clear guidance to staff about what they need to do to safeguard children. For new members of staff, the information is insufficient to enable them to respond effectively to known risks.

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How well children and young people are helped and protected: good

Children receive timely support from staff during incidents, which helps to promote their safety and wellbeing. However, the quality of incident recording limits the manager's ability to evaluate whether responses are effective, proportionate and consistently meet children's needs.

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How well children and young people are helped and protected: good

Leaders and managers have improved their response to children when they go missing. Staff are following the missing-from-home procedure more consistently. These improvements are helping to reduce risks to children. Additionally, children are reassured that staff are concerned about their welfare and that they are available to provide support when needed.

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How well children and young people are helped and protected: good

Children are set clear boundaries and receive consistent care from staff. Their behaviour support plans are personalised and informed by therapeutic input, which helps staff to understand triggers and promote positive coping strategies, removing the need for restrictive interventions. Staff hold restorative discussions with children to help them to reflect on their behaviour and identify safer choices.

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How well children and young people are helped and protected: good

Children receive support to develop life skills through regular key-work discussions, during which they are encouraged to talk about their aspirations and plans for the future. For example, one child hopes to become a firefighter, while another aspires to be a social worker. These discussions help children to build confidence, develop a sense of identity and recognise that their goals are valued and achievable.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has a clear ambition to improve children's experiences and create a nurturing and child-centred home environment. Children are benefiting from increased consistency from staff and improved routines in the home. Leaders and managers can identify positive change, particularly around the progress that children have made in relation to self-care, emotional presentation and engagement with daily routines.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has developed positive relationships with children as a trusted figure in the home. Staff speak positively about their influence since joining the service. Children are responding to this approach, demonstrated by improved relationships and engagement with staff members. These improvements show the positive impact that relationship-based practice has had on children's outcomes. Inspection report for children's home: 2624784 5 Staff receive regular supervision regarding their practice, professional development and children's safety and wellbeing, which helps to improve the consistency of care for children.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders and managers are investing in staff training. Staff have access to wide range of learning opportunities, and some have been enrolled onto relevant courses to further develop their skills and knowledge. These initiatives have the potential to improve practice and overall outcomes for the children, although the manager's systems for monitoring staff training and development are still being embedded.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders and managers demonstrate an awareness of the home's strengths and areas for development. They have rightly identified the need to strengthen staffing arrangements, improve recording practices and further develop management oversight.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders have managed the stability of the home by appointing a permanent manager. The manager has introduced several positive changes that are contributing to the improved experiences and outcomes for children. However, the home has undergone significant changes over the past year in terms of leadership, which has affected the quality of care for children. Additionally, the manager is not yet registered. As a result, accountability and regulatory oversight are reduced at a time when several management systems and monitoring processes are still being developed and embedded. Inspection report for children's home: 2624784 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home's statement of purpose. (Regulation 13 (1)(a)(b) (2)(a))

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Requirement Due date

In particular, leaders and managers must ensure that there is stability in the management of the home. 7 December 2026

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Recommendations

 The registered person should ensure that children's risk assessments provide clear, detailed and up-to-date guidance for staff on how to respond to and manage identified risks to children. ('Guide to the Children's Homes Regulations, including the quality standards', page 42, paragraph 9.5)

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Recommendations

 The registered manager should ensure that records of incidents are detailed and evaluated to identify gaps in training, skills or knowledge for staff. ('Guide to the Children's Homes Regulations, including the quality standards', page 46, paragraph 9.31)

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Recommendations

 The registered person should ensure that when children in the home are not participating in education because they have been excluded or are not on a school roll for some other reason, they and staff work closely with the placing authority so that the child is supported and enabled to resume full-time education as soon as possible. Inspection report for children's home: 2624784 7 ('Guide to the Children's Homes Regulations, including the quality standards', page 28, paragraph 5.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2624784 8

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Children's home details

Registered provider: Care2Care Children's Home Ltd

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Children's home details

Registered provider address: Room 147, 981 Great West Road, Brentford TW8 9DN

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Inspector

Stella Namakula, Social Care Inspector Inspection report for children's home: 2624784 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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