Children's Home run by Care2Care Children’s Home Ltd in Ealing

Inspection report for children’s home: 2750406 1 Registered provider: Care2Care Children’s Home Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for up to 4 children with learning disabilities and other related needs.

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Information about this children’s home

The home registered with Ofsted in December 2023.

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Information about this children’s home

There is no registered manager in post. A manager has been employed, but they have not yet submitted a suitable application to register.

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Information about this children’s home

The provider has nominated a new responsible individual who is yet to have their suitability assessed.

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Information about this children’s home

At the time of this inspection, one child was living at the home, and the inspector spoke with them. A young person who had turned 18 moved on to supported accommodation before the inspector arrived on the first day of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 3 February 2026

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2750406 2

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Inspection date Inspection type Inspection judgement

03/02/2026 Full Good 18/02/2025 Full Good Inspection report for children’s home: 2750406 3

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Summary of findings

Children receive good-quality care from staff who have developed positive and trusting relationships with them and support their progress and wellbeing. Safeguarding practice is effective, with staff helping children to understand risk, promoting their safety and working well with other professionals to respond to concerns and incidents. Leadership and management require improvement due to ongoing changes in the management team, gaps in some staff training and inconsistencies in completing and submitting quality of care reviews. Leaders and managers are providing positive support and promoting greater stability and cohesion in the staff team.

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Overall experiences and progress of children and young people: good

While there have been changes in the leadership and management team, these have not negatively affected the care and experiences of children. The child living in the home continues to have positive and trusting relationships with staff. The child said that staff are nice and that it is good living in the home.

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Overall experiences and progress of children and young people: good

The child is benefiting from therapeutic support and continues to engage well with this. Staff understand the child’s individual needs and provide consistent support that promotes their emotional wellbeing and progress.

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Overall experiences and progress of children and young people: good

The child is making progress in their education. They have engaged well with tuition and are now ready to attend school. Managers are working closely with other professionals to identify a suitable school for the child.

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Overall experiences and progress of children and young people: good

A child whose needs could no longer be safely met in the home moved to another home. Appropriate consideration was given to the child’s changing needs and welfare, helping to ensure that the move was managed in a way that promoted safety and continuity of care.

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Overall experiences and progress of children and young people: good

A young person’s progress in the few months they had been at the home enabled them to successfully move on to supported accommodation. They had developed close and positive relationships with staff, incidents had reduced and relationships with their family had improved. The young person’s social worker described the care provided as ‘exceptional’.

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Overall experiences and progress of children and young people: good

The home provides a clean, comfortable and homely environment. It has been redecorated since the last inspection, and the children’s involvement in choosing furniture and buying cushions and other decorative items ensured that they could decorate the home the way they wanted it. Inspection report for children’s home: 2750406 4

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How well children and young people are helped and protected: good

Children are kept safe and benefit from safeguarding arrangements that are understood by staff and implemented effectively.

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How well children and young people are helped and protected: good

Good systems are in place to identify, assess and manage risks that may affect children’s safety and wellbeing. Care plans and risk assessments provide staff with clear and relevant guidance about children’s individual needs and the actions required to reduce identified risks. This means that staff are well placed to respond consistently and appropriately when children’s needs change.

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How well children and young people are helped and protected: good

Managers maintain effective oversight of safeguarding records and incidents. Records completed by staff are routinely reviewed and approved by managers. Leaders recognise the importance of ensuring that records are sufficiently detailed and well linked and are taking action to improve this further. These improvements are intended to strengthen the accessibility of information and help staff and managers to have a clearer understanding of children’s changing needs and risks.

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How well children and young people are helped and protected: good

Children receive appropriate support to manage experiences that cause them distress. Staff provide reassurance and help children develop strategies to manage difficult emotions and situations.

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How well children and young people are helped and protected: good

Safeguarding concerns about staff are appropriately shared with relevant external partners and addressed through the provider’s disciplinary processes when necessary. This demonstrates that concerns are taken seriously and that managers act appropriately to protect children.

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How well children and young people are helped and protected: good

Staff are suitably trained to respond safely when children present behaviour that may place themselves or others at risk. Physical restraint is used only when necessary.

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The effectiveness of leaders and managers: requires improvement to be good

There has been no registered manager in post since April 2025, and changes in the home’s leadership and management team have the potential to affect the stability and consistency experienced by children and staff. Despite this, staff are positive about the current leaders and managers. Staff particularly value the support they receive and the way leaders have promoted consistent care for children and encouraged a more cohesive staff team. This has helped to provide continuity for children during a period of change.

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The effectiveness of leaders and managers: requires improvement to be good

Staff receive good-quality training, regular supervision and appropriate support to help them carry out their roles. Managers understand the importance of developing staff knowledge and skills to meet children’s individual needs. However, not all staff have completed the additional training necessary to ensure that they fully understand and can respond effectively to the specific needs of the children living in the home. A requirement has been made to address this shortfall and ensure that staff have the necessary knowledge and skills to provide consistently effective care. Inspection report for children’s home: 2750406 5 Leaders and managers have strengthened the home’s quality monitoring processes. Oversight arrangements have been further improved, and managers are increasingly using monitoring information to identify areas for development. However, these processes are not yet being consistently implemented. Managers do not always complete

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The effectiveness of leaders and managers: requires improvement to be good

the quality of care review and submit the report to the regulator in the required timescale. This limits the effectiveness of management oversight and means that opportunities to identify and address emerging issues promptly may be missed.

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The effectiveness of leaders and managers: requires improvement to be good

Overall, leaders and managers are committed to providing children with good-quality care and have taken positive steps to strengthen staff support, teamwork and management oversight. The positive relationships with external professionals and other significant people help to ensure that children’s needs are fully met and their wellbeing promoted. Inspection report for children’s home: 2750406 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children to aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(c))

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Requirement Due date

In particular, the registered person should ensure that all staff have the right training and skills to meet the needs of children with learning disabilities and other related needs.

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Requirement Due date

This requirement has been amended and restated. 13 November 2026

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and 13 November 2026 Inspection report for children’s home: 2750406 7 any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report").

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a)(b) (5))

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2750406 8

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Children’s home details

Registered provider: Care2Care Children’s Home Ltd

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Children’s home details

Registered provider address: Room 147, 981 Great West Road, Brentford TW8 9DN

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Inspector

Thobekile Bandama, Social Care Inspector Inspection report for children’s home: 2750406 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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