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Social care · Social care assurance visit

Children's Home run by Livingwell Supporting Services Limited in NottinghamOfsted inspection, 17 Sept 2026

Inspected 17 Sept 2026 · URN 2831781

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Ofsted inspected this children's home run by livingwell supporting services limited on 17 Sept 2026, led by Caroline Hose. Source: Ofsted (Open Government Licence v3).

Summary

No overall grade in this framework

Caroline Hose

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Livingwell Supporting Services Limited

  • Inspection date verified

    17 Sept 2026

  • Inspectors verified

    Caroline Hose

  • Name on report verified

    2831781

  • URN verified

    2831781

Page 1 of 10
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−48Criticalmore positive than 21% of reports of this type

In line with other reports of this type.

Praisesafeeffectivelyindependentconsistenttimely
Criticismharmat risklimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings22w−33
  • What needs to improve878w−44

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
10
Words of findings
900
longer than usual (typical 479)
Reading level
Hard
Flesch 47, typical 47
Average sentence
19 words
Next steps
8
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 1%What needs to improve 43%About the inspection 56%

Full report text

Assurance inspection report for children's home: 2831781 1 Registered provider: Livingwell Supporting Services Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This is a privately owned home that provides care for up to 3 children who may have social and emotional difficulties.

p.1

Information about this children’s home

One child is living at the home and was spoken with as part of the inspection.

p.1

Inspection date: 17 September 2026

Judgement at last inspection: requires improvement to be good

p.1

Inspection date: 17 September 2026

Enforcement action since last inspection: none

p.1

Information about this inspection

At this inspection, the inspector evaluated:

p.1

Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children's home: 2831781 2

p.1

Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

p.2

Findings from the inspection

This visit was carried out in response to the previous inspection being judged to be ‘requires improvement to be good’.

p.2

Findings from the inspection

Since the last inspection, one child has moved out and one child has moved into the home. Managers and staff reflected on the previous child’s experiences of living in the home and spent time planning for the current child’s move in.

p.2

Findings from the inspection

Staff and managers understand the importance of building strong relationships with the child to help them make progress and keep them safer. Staff speak about the child with pride and affection and are clear about the child’s needs, wishes and feelings, and how to support them. This was reflected in what the child has said.

p.2

Findings from the inspection

External stakeholders including the child’s family and professionals are positive about communication with managers and staff, support given to the child and some progress they have begun to see. The child has begun accessing some tuition following a period out of education. Consistent boundaries are being put in place with clear expectations to support the child’s wellbeing and safety.

p.2

Findings from the inspection

Staff are exploring activities the child has expressed an interest in, and understand the importance of keeping active to support emotional and physical wellbeing. The child and staff enjoy a range of activities. Staff have bought the child a new fishpond and fish in line with their interests.

p.2

Findings from the inspection

Since the last inspection, the manager has worked to strengthen recordings, children’s risk assessments and care plans. These are highly individualised and include actions staff are to follow, which staff spoke about with confidence. Records are reflective of the views of the child in how they want to be cared for. Records are reviewed regularly, including after any incidents to embed learning and any changes.

p.2

Findings from the inspection

Meaningful discussions take place with the child and staff to help the child understand the reason for decisions made, even if this is not what they want to hear in the moment. Conversations are empathetic and child focused reflecting the care for the child, and staff take time to check out the child’s understanding and views.

p.2

Findings from the inspection

The manager seeks specialist support from external agencies when this is appropriate. A professional described the manager as being creative in their approach and multi-agency working.

p.2

Findings from the inspection

Staff follow the protocols in place when the child is missing from home. Staff ensure that the relevant agencies and family members are informed if the child is missing and when they return. A shortfall identified is that while staff make some effort to Assurance inspection report for children's home: 2831781 3 look for the child when they go missing, these efforts are limited and not sufficient to protect and safeguard the child, and could mean opportunities to find the child sooner are missed. This is significant due to the child’s complex needs.

p.2

Findings from the inspection

Staff have received training specific to the child’s needs. Staff speak highly of the management support in place, including debriefs after any incidents, reflections and learning in team meetings and one-to-one supervision. The manager is keen to upskill the team and there have been no changes to the staffing in the home since the last inspection.

p.3

Findings from the inspection

The child cannot always access all areas of the home, as some internal doors are locked and some everyday items are locked away. The rationale for this is due to the child’s current risks. However, this needs to be kept under review. A ‘house rule’ or ‘curfew’ is in place without a clear risk assessment around this, which prohibits the child taking part in some activities after a certain time in the evening without clear rationale. This is restrictive.

p.3

Findings from the inspection

The manager is committed to providing good care for the child and wants to ensure that good practice and improvements in the home are embedded, and was receptive to discussion on inspection. There have been improvements in obtaining the wishes of the child, the quality of recordings, risk assessments and care plans, routines and boundaries, and engaging with the wider network. These require to be embedded over time.

p.3

Findings from the inspection

No shortfalls were found in relation to failing to notify of a serious event. Therefore, the requirement set at the previous inspection around this has been met. The 2 previous recommendations set are also met. The remaining requirements will be restated and reviewed at the next inspection. Assurance inspection report for children's home: 2831781 4

p.3

Inspection date Inspection type Inspection judgement

03/06/2026 Full Requires improvement to be good 17/03/2026 Full Requires improvement to be good 12/11/2025 Full Inadequate Assurance inspection report for children's home: 2831781 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.5

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.5

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.5

Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

p.5

Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(v)(vii)(b))

p.5

Requirement Due date

In particular, the registered person must ensure that sufficient action is taken when a child is missing from the home. This includes staff being more proactive in continuing to search for children after reporting them missing to the police. 25 November

p.5

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.5

Requirement Due date

helps children aspire to fulfil their potential; and 25 November Assurance inspection report for children's home: 2831781 6 promotes their welfare.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.6

Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

p.6

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(f)(h))

p.6

Requirement Due date

In particular, the registered person must ensure that they have sufficient oversight of any safeguarding incidents that have occurred to ensure the robustness of staff responses and the welfare of the child.

p.6

Requirement Due date

The registered person must ensure that any learning and reflection from incidents is embedded into practice.

p.6

Requirement Due date

The registered person must work with other agencies to support the child to fulfil their potential and promote their welfare, and must escalate appropriately if there are identified barriers.

p.6

Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

p.6

Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study; 25 November Assurance inspection report for children's home: 2831781 7 understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

p.6

Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

p.7

Requirement Due date

promote opportunities for each child to learn informally;

p.7

Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(ii)(iii)(iv)(v)(viii))

p.7

Requirement Due date

In particular, the registered person should ensure that children are provided with educational activities both inside and outside of the home. Children should be supported with good routines in the home to support with education.

p.7

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

p.7

Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

p.7

Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

p.7

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.7

Requirement Due date

protect and promote each child’s welfare;

p.7

Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

p.7

Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

p.7

Requirement Due date

meet the needs of each child; and 25 November Assurance inspection report for children's home: 2831781 8 enable each child to participate in the daily life of the home; and

p.7

Requirement Due date

(Regulation 6 (1)(a)(b) (2)(b)(ii)(vii)(c)(i)(ii))

p.8

Requirement Due date

In particular, the registered person should ensure that the home reflects a welcoming environment. The registered person should ensure that the home reflects a home rather than work environment and any areas of disrepair or wear are addressed in a timely manner.

p.8

Requirement Due date

The registered person should ensure that children are freely able to access areas of their home that are in line with their risk assessments.

p.8

Requirement Due date

The registered person should ensure that ‘house rules’ are not overly restrictive in preventing the child taking part in activities outside of the home. Assurance inspection report for children's home: 2831781 9

p.8

Children’s home details

Registered provider: Livingwell Supporting Services Limited

p.9

Children’s home details

Registered provider address: 133 Middleton Boulevard, Wollaton, Nottingham NG8 1FW

p.9

Inspector

Caroline Hose, Social Care Inspector Assurance inspection report for children's home: 2831781 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.9

Inspector

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Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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