Early years · Early years complaint outcome
Busy Bees Day Nursery at Colton Mill
Summary
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- Inspection datesingle source
30 Jul 2026
- URN verified
EY265715
Deep dive
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Strengths
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No standout praise found.
Concerns
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Next steps
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Anatomy of the report
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- Pages
- 4
- Words of findings
- 1,410
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 40, typical 42
- Average sentence
- 20 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 28 April 2026, the provider notified us about matters relating to concerns about children's safety and welfare. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of a significant event.
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Summary of outcome
On 05 May 2026, we received concerns that the provider was not meeting requirements relating to staff: child ratios; key person; safety and suitability of premises, environment and equipment; and information and record keeping.
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Summary of outcome
On 27 May 2026 & 01 June 2026, we received further concerns that the provider was not meeting requirements relating to safeguarding policies and procedures; concerns about children's safety and welfare; suitable people; training and skills; paediatric first aid; staff: child ratios; supporting and understanding children's behaviour; special educational needs; safety and suitability of premises, environment and equipment; and information and record keeping.
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Summary of outcome
On 03 June 2026, the provider notified us about further matters relating to concerns about children's safety and welfare. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of a significant event.
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Summary of outcome
On 05 June 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
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Summary of outcome
n prepare food in a suitable way for each child's individual developmental needs and in a way to prevent choking n ensure children are within sight and hearing of staff while eating
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Summary of outcome
n ensure there is a clear oversight over the organisation of the setting and that staff are deployed effectively to meet the individual needs of all children
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Summary of outcome
n implement an effective key person system that helps to ensure every child's individual care needs are met, each child becomes familiar with the setting, offers a settled relationship for children and helps to build relationships with parents and/or carers
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Summary of outcome
n ensure that information and records of children's attendance and staff deployment are maintained to ensure the safe and effective management of the setting
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Summary of outcome
n ensure staff consistently meet and support children to manage their personal hygiene.
p.2
Summary of outcome
On 15 June 2026, we found that the provider met some of the actions set in the welfare requirement notice. We found that the provider has ensured food is prepared in a suitable way for each child's individual developmental needs and in a way to prevent choking. They have ensured children are always in sight and hearing distance of staff while eating. However, they have not met all the actions set in the welfare requirement notice and further breaches were also found. We have served another welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure leaders have a clear oversight over the organisation of the setting to ensure requirements are consistently maintained
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Summary of outcome
n ensure that staff are deployed effectively to meet the individual needs of all children and the qualification requirements are met
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Summary of outcome
n implement an effective key person system that helps to ensure every child's individual care needs are met, each child becomes familiar with the setting, offers a settled relationship for children and helps to build relationships with parents and/or carers
p.2
Summary of outcome
n ensure arrangements are in place to support children's individual special educational needs
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Summary of outcome
n ensure information and records of children's attendance and staff deployment are maintained to ensure the safe and effective management of the setting
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Summary of outcome
n ensure children's dietary requirements are accurately recorded and shared with all staff who prepare and serve foods n ensure that fire evacuation equipment is free from obstruction and can be easily accessed and used in the event of an emergency
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Summary of outcome
n provide staff with training to ensure that they understand how to support and manage children's behaviour effectively
p.3
Summary of outcome
n ensure children's privacy is considered and balanced with safeguarding when changing nappies and toileting.
p.3
Summary of outcome
On 09, 10 and 16 July 2026 we received further concerns that the provider was not meeting requirements relating to health; staff: child ratios; safety and suitability of premises, environment and equipment; and information and record keeping.
p.3
Summary of outcome
On 03 and 20 July 2026, we carried out two regulatory visits. The focus of the visits was to check whether the provider had met the safeguarding and welfare actions raised at their last regulatory visit. We also shared information regarding the most recent concerns we have received. We found that the provider has put procedures in place to ensure leaders have a clear oversight of the organisation of the setting and ensures the required staff: child ratios are maintained. They have implemented a key person system to help ensure children have a settled environment and their individual needs are met. The provider has arrangements in place to ensure children with special educational needs receive the individual support that they need. They have systems in place to ensure accurate attendance records are kept and maintained. The provider has systems in place to ensure children's dietary requirements are
p.3
Summary of outcome
shared with those who prepare and serve foods to children. They complete daily checks to help ensure fire evacuation equipment is free from obstruction and can be easily accessed. All staff have been provided with training to help them understand how to support and understand children's behaviour. They have introduced procedures to ensure children's privacy is considered and balanced with safeguarding when changing nappies and toileting. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
p.3
Summary of outcome
On 21 and 28 July, and 07 August, the provider notified us about matters relating to concerns about children's safety and welfare. The notifications mean that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of significant events.
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Summary of outcome
On 01 September 2026, we received further concerns that the provider was not meeting requirements relating to information and record keeping.
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Summary of outcome
On 04 September 2026, the provider notified us about further matters relating to concerns about children's safety and welfare. The notifications mean that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of significant events.
p.3
Summary of outcome
On 09 September 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements and had taken action to put this right. The provider has a system in place to ensure all information and records are stored and discarded of confidentially. They have arrangements in place to ensure all staff are provided with the appropriate safeguarding training to help them understand how to identify and respond to child protection concerns, including allegations made against staff. They have updated their recruitment checks to help ensure only those who are suitable and hold the relevant knowledge and skills for their roles are made appointable. They have put supervision arrangements in place to help monitor staff performance and ensure they are provided with the level of support, coaching and training needed to fulfil their roles and responsibilities. The provider has put plans in place to ensure children's individual dietary needs, toileting
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Summary of outcome
and intimate hygiene needs are met. They have put a rota in place to ensure all children have daily access to outdoor play. The provider has arrangements in place to ensure accurate information is shared with parents. They also have plans in place to ensure any complaints or concerns are responded to in a timely manner. The provider will be able to give parents further information about this. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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