Chrysalis Assessment and Support Centre

Inspection report for residential family centre - monitoring visit: Chrysalis Assessment and Support Centre 1 Chrysalis Assessment and Support Centre 12 Tennyson Avenue, Bridlington, North Humberside YO15 2EP

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Inspected under the social care common inspection framework

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Information about this residential family centre

This is a privately run residential family centre. The centre is registered to accommodate 4 families. A temporary registration condition is in place to limit the number to 2 families.

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Information about this residential family centre

At the time of the inspection, no families were in residence.

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Information about this residential family centre

This manager registered with Ofsted in August 2020.

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Inspection date: 7 September 2026

Date of previous inspection: 22 and 23 July 2026

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This monitoring visit

During a full inspection on 22 and 23 July 2026, inspectors found significant regulatory breaches that compromised the safety and wellbeing of children. The home was judged ‘inadequate’.

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This monitoring visit

In response, Ofsted issued 2 compliance notices under Regulation 12, arrangements for the protection of children, and Regulation 23, review of quality of care.

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This monitoring visit

A temporary change in the condition of registration was applied, reducing the number of families from 4 to 2. The provider implemented an action plan to address the identified shortfalls, which was reviewed at the monitoring visit.

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This monitoring visit

This visit was carried out to monitor the effectiveness of the action taken by the provider to address the compliance notices and improve the experiences and safety of families. Leaders and managers have taken on board the concerns and shortfalls identified at the last full inspection with a sense of purpose. Inspection report for residential family centre - monitoring visit: Chrysalis Assessment and Support Centre 2 Leaders and managers have acknowledged the shortfalls in auditing processes and oversight. In response, the manager has developed tools and systems to evaluate and reflect on staff practice and now has a more visible presence in the day-to-day activities of the centre. These improvements should strengthen monitoring arrangements and demonstrate progress in ensuring that the quality of care and safeguarding practice are routinely reviewed.

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This monitoring visit

The responsible individual has reviewed all safeguarding incidents dating back to the previous full inspection in 2023 and has used this review to identify patterns, themes and learning. There is evidence that this learning has been shared with all staff through training, supervision and team meetings.

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This monitoring visit

Staff show a better understanding of how to respond to safeguarding and child protection concerns, and management oversight is more effective. This does, however, need embedding into practice when new families reside at the centre.

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This monitoring visit

A review of risk assessments has provided greater clarity in understanding the individual needs, vulnerabilities and risks of each parent and how these may impact on their child. Of the 2 families that remained at the centre following the full inspection, their risk assessments were updated and strategies to mitigate risk were clear. This improved responsiveness and supports safer practice.

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This monitoring visit

Leaders and managers have recognised that the recruitment of staff is a priority before accommodating more than 2 families at any one time. It provides reassurance and an understanding of safe staffing levels to ensure that the centre can facilitate quality assessments without compromising the safety and wellbeing of children.

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This monitoring visit

The requirements made at the last full inspection will continue to be progressed and will be reviewed at the next inspection. Inspection report for residential family centre - monitoring visit: Chrysalis Assessment and Support Centre 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Residential Family Centre Regulations 2002 and the national minimum standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person shall establish and maintain a system for—

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Requirement Due date

the quality of care provided at the residential family centre. (Regulation 23 (1)(a)(b))

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Requirement Due date

In particular, the registered person must regularly monitor all records kept by the centre to ensure compliance with the centre’s policies, to identify any concerns about specific incidents, and to identify patterns and trends. Immediate action must be taken to address any issues raised by this monitoring.

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Requirement Due date

This requirement has been restated. 30 September

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Requirement Due date

The registered person shall ensure that there is, having regard to—

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Requirement Due date

the statement of purpose of the residential family centre, its size and the numbers and needs of its residents; and

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Requirement Due date

the need to safeguard and promote the health and welfare of residents,

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Requirement Due date

a sufficient number of suitably qualified, competent and experienced persons working for the residential family centre. (Regulation (15)(a)(b))

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Requirement Due date

This requirement has been restated. 30 September Inspection report for residential family centre - monitoring visit: Chrysalis Assessment and Support Centre 4 The registered person shall ensure that all persons employed by him—

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Requirement Due date

receive appropriate training, supervision and appraisal. (Regulation 17 (5)(a))

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Requirement Due date

This requirement has been restated. 30 October 2026

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Requirement Due date

The registered manager shall undertake from time to time such training as is appropriate to ensure that he has the skills necessary for managing the residential family centre. (Regulation 8 (3))

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Requirement Due date

This requirement has been restated. 30 October 2026

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Requirement Due date

The registered person must ensure that conclusions or recommendations are made as a result of the assessment or monitoring and that—

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Requirement Due date

such conclusions or recommendations are objective and based on verifiable evidence; and

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Requirement Due date

the evidence on which they are based is capable of being presented in a manner that is clear, accessible and appropriate to the persons who will need to consider them. (Regulation 13A (4)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that there is an effective quality assurance process in place to ensure the quality of social work assessments completed by the assessing social worker.

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Requirement Due date

This requirement has been restated. 30 October 2026

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the residential family centre since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for residential family centre - monitoring visit: Chrysalis Assessment and Support Centre 5

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Residential family centre details

Registered provider: Dragonfly Children’s Services Limited

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Residential family centre details

Registered provider address: 72 Lairgate, Beverley, East Yorkshire HU17 8EU

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Residential family centre details

Responsible individual: Rachael Thompson

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Inspectors

Cath Sikakana, Social Care Inspector Inspection report for residential family centre - monitoring visit: Chrysalis Assessment and Support Centre 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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