Children's Home run by New Horizons (Stockport) Limited in Tameside

Inspection report for children's home - monitoring visit: 2591888 1 Registered provider: New Horizons (Stockport) Limited

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Inspected under the social care common inspection framework

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Information about this children's home

A private company runs this home. It is registered to provide care for up to 4 children who may have needs that relate to their disabilities or sensory impairment. There were 3 children living in the home at the time of the inspection.

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Information about this children's home

The manager registered with Ofsted in March 2025.

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This monitoring visit

During the inspection on 21 and 22 July 2026, the inspector identified serious and widespread concerns. Immediate action was taken and a restriction notice was imposed.

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This monitoring visit

The purpose of this visit was to review whether leaders and managers had complied with the requirements of the restriction notice and to consider the actions taken by the provider since the last visit.

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This monitoring visit

Leaders and managers have completed a lessons learned review in response to the concerns identified at the previous inspection. They have reflected on the incidents and issues raised, analysed the contributing factors and identified clear actions to address these concerns and support improvements in practice.

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This monitoring visit

A complaint received at the time of the previous inspection has been fully investigated. The investigation provides a clear analysis of staff practice, identifying both strengths and areas requiring improvement. Leaders and managers have developed plans to share the learning arising from the investigation with the wider staff team to promote reflective practice and improve service delivery. In addition, where gaps in practice have been identified, individual staff members will receive Inspection report for children's home - monitoring visit: 2591888 2 enhanced supervision sessions and support to promote their development and improve practice.

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This monitoring visit

When concerns about staff are raised action is taken to resolve them. However, on one occasion, concerns about staff conduct were not reported to the police and there was a delay in reporting the concerns to the local authority designated officer.

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This monitoring visit

Two staff members have left following difficulties adapting to the increased expectations for improving practice. Another staff member did not pass their probation. Leaders and managers are in the process of recruiting new staff. One member of staff said there is support in place to improve the quality of care for children.

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This monitoring visit

Children's plans are reviewed by the senior support staff. The needs and risks for children are identified and actions for staff to follow are in place. Additionally, leaders and managers have a new system in place to ensure that staff understand children’s plans and their role in keeping children safe. However, the manager still does not have sufficient oversight of children's plans to minimise and manage risks.

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This monitoring visit

Leaders and managers have ensured that staff attended training about managing behaviour and understanding the expectations of their roles in safeguarding children. There are further plans in place to meet as a whole team to reflect on areas for improvement.

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This monitoring visit

There has been one occasion when a child needed to be held to keep them safe. This was appropriately recorded and the manager identified where staff had not followed the child's plan. The manager spoke with the staff about the incident and discussed areas for improvement to reduce the need to hold children. Children are spoken to when they have been held. However, staff do not use the preferred methods of communication to seek their view. The manager acknowledged that this area of practice needs strengthening. Inspection report for children's home - monitoring visit: 2591888 3

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Inspection date Inspection type Inspection judgement

21/07/2026 Full Inadequate 22/10/2025 Full Good 02/07/2024 Full Good 04/04/2023 Full Requires improvement to be good Inspection report for children's home - monitoring visit: 2591888 4

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home's day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm.

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Requirement Due date

The registered person must ensure that they regularly review any updates and changes to children's updated plans and risk assessment. 10 October 2026

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Requirement Due date

The children's views, wishes and feelings standard is that children receive care from staff who—

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Requirement Due date

develop positive relationships with them;

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Requirement Due date

take their views, wishes and feelings into account in relation to matters affecting the children's care and welfare and their lives.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ascertain and consider each child's views, wishes and feelings, and balance these against what they judge to be in the child's best interests when making decisions about the child's care and welfare; 10 October 2026 Inspection report for children's home - monitoring visit: 2591888 5 help each child to express views, wishes and feelings;

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Requirement Due date

help each child to understand how the child's views, wishes and feelings have been taken into account and give the child reasons for decisions in relation to the child;

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Requirement Due date

regularly consult children, and seek their feedback, about the quality of the home's care;

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Requirement Due date

help each child to understand how the child's privacy will be respected and the circumstances when it may have to be limited; ensure that each child—

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Requirement Due date

is enabled to provide feedback to, and raise issues with, a relevant person about the support and services that the child receives;

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Requirement Due date

has access to the home's children's guide, and the home's complaints procedure, when the child's placement in the home is agreed and throughout the child's stay in the home.

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Requirement Due date

(Regulation 7 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv)(v)(b)(i)(ii)

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Requirement Due date

The registered person must ensure that children are given the opportunity to discuss their experience of being physically retrained, using their preferred method of communication, as soon as is practically possible, and within 5 days of the event.

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Requirement Due date

The registered person must ensure that there are clear records to reflect that children have been spoken to and their views have been considered.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there; 10 October 2026 Inspection report for children's home - monitoring visit: 2591888 6 a child protection enquiry involving a child —

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

A notification made under this regulation—

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Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified; and

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Requirement Due date

any actions taken by the registered person as a result of the matter;

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Requirement Due date

In this regulation, references to the PPO include a person appointed by, or working on behalf of, the PPO for the purposes of an investigation under paragraph (2).

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Requirement Due date

(Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e) (5)(a)(i)(ii)(ii)(b) (6))

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Requirement Due date

Specifically, the registered person must ensure that they notify the HMCI immediately when there is a allegation made against a person working in the home.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2591888 7

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Children's home details

Registered provider: New Horizons (Stockport) Limited

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Children's home details

Registered provider address: 154-156 Buxton Road High Lane, Stockport, Cheshire SK6 8EA

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Inspector

Sarah Probert, Social Care Inspector Melanie Cotterill, Social Care Inspector Inspection report for children's home - monitoring visit: 2591888 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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