Children's Home run by 16Plus Care Support Solutions Limited in South Gloucestershire

Inspection report for children's home - monitoring visit: 2832109 1 Registered provider: 16Plus Care Support Solutions Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children's home

The home is part of a multi-build registration for up to 5 children living across 2 homes. The home is owned by a private provider and offers care and accommodation for children who have experienced social and emotional difficulties. At the time of this inspection, one child was living at the home and spoke with the inspector.

p.1

Information about this children's home

The registered manager post has been vacant since 11 July 2026.

p.1

This monitoring visit

During the full inspection, serious and widespread failures in leadership and management, poor care and experiences of children and ineffective risk management were identified. The home was judged inadequate and a compliance notice was issued under regulation 13 (the leadership and management standard) of The Children's Homes (England) Regulations 2015. On 14 September 2026, a monitoring visit was carried out to review the effectiveness of the actions taken by leaders and managers to address the shortfalls identified in the compliance notice.

p.1

This monitoring visit

Since the full inspection, leaders and managers have reviewed staff performance and their ability to meet children’s needs. This review is being used to identify individual development needs. Although some delays have been encountered due to staff absences, there are clear plans in place to strengthen staff practice and the care provided to children.

p.1

This monitoring visit

Leaders and managers use staff team meetings and supervision sessions to help staff develop the skills, knowledge and experience to meet children's needs. Staff have also benefited from additional training, coaching and reflective practice sessions. This is helping to improve the quality of care provided to the child living at the home and promote a more consistent approach to meeting their needs and keeping them safe. Inspection report for children's home - monitoring visit: 2832109 2 Leaders and managers have also taken action to improve team dynamics. There are early signs that this is having a positive impact on the culture and atmosphere in the home. Staff report improved working relationships, more effective communication and greater accountability within the team.

p.1

This monitoring visit

Leaders and managers have strengthened their oversight by introducing additional monitoring and review systems. However, these systems are in their infancy and are not yet consistently effective in helping to identify vulnerabilities in practice and driving improvement.

p.2

This monitoring visit

Despite some improvements being made, staff have been unable to keep one child safe, which resulted in them moving out of the home in an unplanned way. The safety concerns that contributed to this decision also negatively impacted the other child who is living at the home.

p.2

This monitoring visit

Leaders, managers and staff do not always fully recognise or respond swiftly to effectively mitigate risk to children. After one accident in the community, the response from leaders, managers and staff to reduce future risk of harm was delayed. The subsequent action that was taken transferred the risk to another setting rather than ensuring that risks had been fully assessed, explored and mitigated in partnership with the relevant people.

p.2

This monitoring visit

Leaders and managers have not yet demonstrated robust safer recruitment practices. They have continued to use agency-employed staff without ensuring that full and satisfactory safer recruitment checks have been completed. As a result, leaders and managers cannot demonstrate that all agency-employed staff are suitable to work with children. In addition, leaders and managers have failed to share concerns about a previous employee's practice with their new employer. This limits the new employer's ability to make fully informed recruitment decisions.

p.2

This monitoring visit

The home has been refurbished and redecorated. The child's toys and belongings can be found throughout the home, which demonstrates that this is a place where the child lives, plays and feels a sense of belonging. The child proudly shares their achievements with staff, and interactions are warm, caring and nurturing.

p.2

This monitoring visit

Following this monitoring visit, it has been determined that sufficient action has been taken to meet the compliance notice. However, leaders and managers recognise that further work is required to develop and sustain a consistent, cohesive and effective staff team. Although action has been taken to improve team dynamics, the care of children and management oversight, leaders acknowledge that ongoing support and training is necessary to embed positive practice and ensure that children receive consistently high-quality care from all members of staff. As a result, all requirements and the recommendation have been restated. Inspection report for children's home - monitoring visit: 2832109 3

p.2

Inspection date Inspection type Inspection judgement

29/07/2026 Full Inadequate Inspection report for children's home - monitoring visit: 2832109 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply with the given timescales.

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.4

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm; and

p.4

Requirement Due date

that the home's day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(iii)(b))

p.4

Requirement Due date

In particular, the registered person must ensure robust and proactive risk management planning that helps staff to protect children from harm. Staff must also be supported to develop the skills and experience they need to identify risk and take effective action to mitigate it.

p.4

Requirement Due date

In addition, the registered person must take action to assess and reduce the risk associated with a closed culture. 9 October 2026

p.4

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

p.4

Requirement Due date

helps children aspire to fulfil their potential; and

p.4

Requirement Due date

promotes their welfare. 30 September Inspection report for children's home - monitoring visit: 2832109 5 In particular, the standard in paragraph (1) requires the registered person to—

p.4

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home's statement of purpose;

p.5

Requirement Due date

ensure that staff work as a team where appropriate;

p.5

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

p.5

Requirement Due date

ensure that the home's workforce provides continuity of care to each child;

p.5

Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

p.5

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(e)(f)(h))

p.5

Requirement Due date

In particular, the registered person must undertake an urgent review of staff skills, experience and practice. Where appropriate, leaders and managers must provide staff with relevant learning opportunities to help them to meet children's needs and keep them safe.

p.5

Requirement Due date

The registered person must provide staff with the support that they need to work cohesively together and provide consistent care that meets children's needs.

p.5

Requirement Due date

The registered person must ensure robust oversight and monitoring of the care and protection of children. This must be used to support staff, meet children's needs and promote continuous improvement to the quality of care that is provided to children. The quality and purpose of care standard is that children receive care from staff who—

p.5

Requirement Due date

understand the children's home's overall aims and the outcomes it seeks to achieve for children;

p.5

Requirement Due date

use this understanding to deliver care that meets children's needs and supports them to fulfil their potential. 9 October 2026 Inspection report for children's home - monitoring visit: 2832109 6 In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

protect and promote each child's welfare; and

p.6

Requirement Due date

provide personalised care that meets each child's needs, as recorded in the child's relevant plans, taking account of the child's background. (Regulation 6 (1)(a)(b) (2)(b)(ii)(iv))

p.6

Requirement Due date

In particular, the registered person must ensure that staff are provided with clear and agreed guidance to help them to meet children's needs and keep them safe. Staff must be supported to apply this guidance to their day-to-day practice.

p.6

Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children's safety.

p.6

Requirement Due date

employ an individual to work at the children's home; or

p.6

Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

p.6

Requirement Due date

if the individual satisfies the requirements in paragraph (3).

p.6

Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(d))

p.6

Requirement Due date

In particular, the registered person must ensure that safer recruitment checks are robustly completed and evidenced for all members of staff, including agency-employed staff, who work with children. 9 October 2026

p.6

Requirement Due date

The health and well-being standard is that—

p.6

Requirement Due date

the health and well-being needs of children are met. 9 October 2026 Inspection report for children's home - monitoring visit: 2832109 7 In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

achieve the health and well-being outcomes that are recorded in the child's relevant plans. (Regulation 10 (1)(a) (2)(a)(i))

p.7

Requirement Due date

In particular, the registered person must ensure that staff have a clear understanding of children's health needs and the support they require to lead healthy lifestyles.

p.7

Recommendation

 The registered person should ensure that when children are not attending full-time education, they are supported to engage in structured and well- planned educational activities. The registered person should liaise with the child's school to identify suitable activities and learning opportunities that will help mitigate the impact of the child not attending school. ('Guide to the Children's Homes Regulations, including the quality standards', page 28, paragraph 5.15)

p.7

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection.

p.7

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2832109 8

p.7

Children's home details

Registered provider: 16Plus Care Support Solutions Limited

p.8

Children's home details

Registered provider address: 1 Parliament Street, Gloucester GL1 1HY

p.8

Inspector

Martin Brown, Social Care Inspector Inspection report for children's home - monitoring visit: 2832109 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9